Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.3/5 831 reviews

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Description

Hotel extras

  • Excellent location near popular art galleries, boutique shops local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.

  • Green Key, Safehotels, and EDGE Green Building Certified.

Our accommodation(s)

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  831 reviews

Customer review rating 5.0/5

Motumi M. Business - Confirmed reviews ALL

amazing experience

Dear Motumi, Thank you for your kind words. We are delighted to hear that you had a comfortable stay and an amazing experience at our hotel. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Pullman Cape Town City Centre

Customer review rating 5.0/5

Abria B. Solo - Confirmed reviews ALL

I had an amazing experience! This is my 3rd time staying at this location. I visited this year for my birthday. And the hotel surprised me with a free upgrade on my room. They also gave me a cake & a bottle of Rose’. Every time I travel,I always look for a Pullman location. I’ve been to 3 locations around the world & this hotel never disappoints! The customer service is top tier!

Dear Abria, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you enjoyed your birthday celebration and appreciated the complimentary upgrade, cake, and bottle of Rosé. It is our goal to provide exceptional service and memorable experiences for our guests, and we are thrilled to know that our efforts have made a positive impact during your stays. We look forward to welcoming you back to Pullman Cape Town City Centre for your future travels. Warm regards, Pullman Cape Town City Centre

Customer review rating 4.0/5

Jordan A. Couples - Confirmed reviews ALL

I enjoyed my stay here. The service from the staff was amazing and everyone was really welcoming. The breakfast buffet was okay, but nothing standout. The hotel itself feels quite dated. I can imagine it would have been amazing when it first launched, but it could definitely benefit from some modernising now. Overall, I was satisfied with my stay, but I wasn’t blown away.

Dear Jordan, Thank you for your kind words regarding our staff and the service you received during your stay. We are pleased to hear that you felt welcomed and enjoyed your overall experience. We appreciate your feedback concerning the need for modernization, as we continually assess our facilities to enhance guest satisfaction. Your insights regarding the breakfast buffet are also valued, and we will take them into consideration. We hope to welcome you back in the future for an even better experience. Best regards, Pullman Cape Town City Centre

Customer review rating 5.0/5

Mukesh S. Couples - Confirmed reviews ALL

Excellent staff

Dear Mukesh, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and appreciated our staff's excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Cape Town City Centre

Customer review rating 5.0/5

Alison S. Business - Confirmed reviews ALL

What a stunning hotel! As her make-over progresses, I’m looking forward to the butterfly emerging in all her glory! Excellent service & hospitality! Thank you Thuthu and your charming team

Dear Alison, Thank you for your delightful feedback regarding your recent stay. We are thrilled to hear that you appreciated our service and hospitality, as well as the ongoing enhancements to our hotel. Your kind words will surely inspire our team to continue delivering exceptional experiences. Best regards, Pullman Cape Town City Centre

Other web-users rate our hotel

  • 292 reviews 8.3/10 Location
  • 460 reviews 7.7/10 Room
  • 694 reviews 8.6/10 Service
  • 5 reviews 7.7/10 WiFi
  • 199 reviews 8/10 Breakfast
  • 172 reviews 5.4/10 Amenities
  • 164 reviews 7.8/10 Cleanliness

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