Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 102 reviews

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Description

Hotel extras

  • Excellent location near popular art galleries, boutique shops local restaurants, and markets.

  • Just a 10-minute walk from Cape Town International Convention Centre.

  • Free shuttle every hour to the V&A Waterfront.

  • Free Wifi, 24-hour fitness center, rooftop pool, and multiple on-site restaurants and bars.

  • Certified Green Key Hotel.

Our accommodation(s)

Hotel location

Pullman Cape Town City Centre

22 Riebeek Street, Cape Town, Cape Town
8000 Cape Town
South Africa

GPS:-33.918988, 18.422313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  102 reviews

Good central stay

Customer review rating 4.5/5

Pauline T. Couples - Confirmed reviews ALL

We had very good and friendly service from all staff . Food were lovely and most enjoyable.

Customer review rating 2.0/5

Kiều L. Couples - Confirmed reviews ALL

I’d like to share some concerns from my recent stay: 1. I was informed about a room upgrade, but it did not happen. 2. The welcome drink process was unclear, and staff seemed unsure about it. 3. No breakfast benefit was provided for Platinum cardholders, unlike other hotels. 4. Room cleaning was too late in the day. I hope these issues can be addressed to enhance the guest experience.

Really Good

Customer review rating 5.0/5

Moeketsi M. Business - Confirmed reviews ALL

I was happy with my overall stay, the Food was amazing, the staff was so friendly and I like that it’s close too everything.

Good business hotel

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good and efficient international style business hotel. Well equipped room , if a little bland in decor. Bathroom was spacious. Gym was good but the pool is really just a noisy bar with a large tub attached, not useful if you just want to relax at the end of the day.

Goo location

Customer review rating 4.0/5

Paul A. R. Couples - Confirmed reviews ALL

The initial impact on arrival was very disappointing. The general condition of the reception, plus the dress code a. manner of the reception staff was tardy a. was below expectations. The first bedroom offered was in very poor condition. It was claustrophobic, paper peeling of the wall, upholstery showing obvious sign of wear a. soiling. We asked for a change of room. The second room was slightly better in condition so we were about to settle in but then found there to be a large soaking wet area of carpet. Note the time was now around midnight. Thankfully the night manager Imran was now on shift. We reported all to him a. he was able to swiftly relocate us to a room we were now completely happy with. We felt that Imran’s quick, professional, kind a. understanding response really turned everything around for us, which led us to a very happy remainder of our stay at the Pullman. Thank you Imram you were marvellous. Looking forward to seeing you again in the not too distant future.

Other web-users rate our hotel

  • 145 reviews 9/10 Location
  • 222 reviews 6.9/10 Room
  • 244 reviews 7.6/10 Service
  • 6 reviews 6.7/10 WiFi
  • 92 reviews 6.4/10 Cleanliness
  • 82 reviews 6.8/10 Breakfast
  • 68 reviews 4.4/10 Amenities

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