メルキュール パッケナム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 770 件のレビュー

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77 Racecourse Road, 3810 Pakenham, オーストラリア

説明

ホテルのその他の情報

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • フロントデスク対応時間：午前7時 - 午後8時(日曜日は18時)

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ホテル所在地

メルキュール パッケナム

77 Racecourse Road
3810 Pakenham
オーストラリア

GPS:-38.0768, 145.49351

電話番号
ファックス +61 6135941103

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  770 件のレビュー

トリップアドバイザーの評価  4.0/5  9 件のレビュー

Mercure Hotel, Pakenham: Great staff, excellent service, very clean & hygienic, excellent amenities.

トリップアドバイザーの評価 5.0/5

Ann D トリップアドバイザー認証口コミ

Our local Probus group organised a five day tour with Tour Local who booked the group into the Mercure Hotel, Pakenham. The Mercure Hotel staff were professional and friendly (especially the Receptionist, Susie). Our twin bed room was spacious with good quality furnishings; up to date modern bathroom facilities (including a large bath); and a quiet lift to our floor. My only negative comment is: being a Probus group most of our members are elderly, and there were no grip rails fitted in our bathroom. (Note: my stay was not disadvantaged by the lack of grip rails.) The staff overseeing the breakfast were professional and friendly, and the breakfast served was excellent with a variety of food, hot drinks and juices. We stayed four nights, and because our spacious room was furnished well with a beautiful bathroom, kitchenette with frig, my friend and I would have liked to stay longer. I enjoyed my stay and am hoping to return to stay at Mercure Hotel, Pakenham.

Good rooms, unprofessional staff

トリップアドバイザーの評価 3.0/5

UlyanaInStars Couples - トリップアドバイザー認証口コミ

ROOMS: convenient spacious room with a big bathroom. Comfortable bed, small sofa, coffee table. The room was also equipped with a fridge, safe and teapot, couple of glasses were provided as well. LOCATION: 1h drive to the Penguin parade, 30min drive to Maru park. FOOD: continental breakfast ($16.5 per person), coffee from machine is available in the lobby. FACILITIES: fast wi-fi, parking zone in front of the hotel entrance. STAFF: we’ve checked in on Dec, 31 and reception working hours were till 2pm, but we were not informed about it - so unprofessional and unpleasant. We solved the problem (2 hours spent!), but with the help of another hotel from this chain. Nobody contacted us even on phone/mail they left for guests. And, of course, no apology as well.

Pakenham Mercure (Disability)

トリップアドバイザーの評価 3.0/5

Jan B トリップアドバイザー認証口コミ

rooms were clean.....we had to have 2 seperate rooms for our family of 4. one was for a disabled person and partner (on ground floor) other was for 2 older children (2 stories up) disability room was disappointing as the bed was too high and person needed help to be lifted into bed. Beds need to be manual wheelchair height so the disabled person can move from one to another easily. the bathroom was adequate except toilet was lower which made it difficult getting up and down and person needed help even with bars included. Also carpet on the floor hindered the use of a manual chair. Breakfast was continental but not included in the price (no probs) and they catered for diet requirements. Very impressed with the breakfast service.

Nice Rooms + Lovely Staff

トリップアドバイザーの評価 5.0/5

harrystep トリップアドバイザー認証口コミ

Lovely, spacious family rooms. Very accomodating staff and great service. Reception had free water. Nice styling, new, very clean. Staff were super helpful, we needed a second night and nothing was available, yet they called us the next day and found a room for us. Great service!

Clean and pleasant stay

トリップアドバイザーの評価 4.0/5

Edwin J トリップアドバイザー認証口コミ

Very clean room and bathroom. Large tv with Chromecast was good value. Wifi was surprisingly good as well (compared to some other hotels I have been at). The hotel is a fairly new property, so it looks modern and well maintained. Ample parking also available for guests. The staff were also polite and well mannered although some of them didn't seem to not be aware of Accor Live Limitless member benefits as I wasnt given my welcome drink/vouchers until I asked for it and I was charged full price for breakfast even though I mentioned I was an ALL member (this was rectified after I informed the staff that I was entitled to a discount). The breakfast was the only mediocre offering I experienced during my stay. I didn't find it worth paying full price at $16ish per head. I expected at least eggs and sausages but in all fairness, they did state that it was a continental breakfast (so there were no hot foods).

との提携 TripAdvisor

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