イビスグレンウェバリー 3.5 星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,291 件のレビュー

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説明

ホテルのその他の情報

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

当ホテルの客室

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ホテル所在地

イビスグレンウェバリー

297 Springvale Road, メルボルン, オーストラリア
3150 GLEN WAVERLEY
オーストラリア

GPS:-37.882978, 145.1652

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

ibis Kitchen and Bar

イビスキッチン&バーはホテルの 1 階にあり、朝食、ランチ、ディナー、午後や夜のお飲み物をお楽しみいただけます。ビストロスタイルのメニューは、手軽で、元気が湧く、おいしいお食事をお求めのビジネスおよびレジャーでご利用のお客さまに最適です。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,291 件のレビュー

トリップアドバイザーの評価  4.0/5  577 件のレビュー

Acoid

トリップアドバイザーの評価 1.0/5

Juley J トリップアドバイザー認証口コミ

Avoid. Hidden charges everywhere. Fees for parking and for using cash. Lights in awkward places making either blindingly bright or dark shadow areas in the room. Room has a dark and heavy mood. Great for vampires! Ridiculously overheated. Feel like we're cooked. Worst shower head possible. Leaky, mounted way too high and not adjustable. Never coming back.

Dear Guest, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. While our parking does incur a fee, we aim to provide convenience with our secure underground parking and its direct access to the hotel. We acknowledge that our lighting design may not have been to your preference, and we appreciate your perspective on this. Regarding the temperature in the room, our individual heating and air conditioning adjustments are designed to ensure guest comfort, and we regret to hear this was not your experience. Additionally, we understand your concerns regarding the shower facilities and will take your feedback into consideration as we continually strive to improve our guest experience. We are proud of our prime location, just a short walk from the Glen Shopping Centre and numerous dining options, and we believe this offers a great opportunity for our guests to explore and enjoy Glen Waverley. We hope we can welcome you back in the future. Kind regards, Vishabh Verma, Guest Experience Manager

Kelum is the man!

トリップアドバイザーの評価 5.0/5

ZakLee8 Couples - トリップアドバイザー認証口コミ

I have stayed at this hotel for many years and it never disappoints. I travel the world as an Accor platinum member and I can honestly say this hotel is one of my favourites. The beds are amazing and you just have to love a 24hr bar! Kelum has made this place a true “home away from home experience.” He is such a gentleman and genuine guy. I can see how all his hard work over the years has made this place what it is. A wonderful experience always. Thanks for all the wicked memories and hospitality over the years Kelum. See you soon…..CJ

Dear Guest, Thank you for reviewing your recent stay at our hotel. We are thrilled to hear that our staff, particularly our Hotel Manager Kelum, have contributed to making ibis Melbourne Glen Waverley a 'home away from home' for you. Our team takes great pride in offering friendly service, and your acknowledgment is truly appreciated. Your mention of the bed comfort reaffirms our commitment to providing a restful night's sleep with our ibis Sweet Beds, and we're delighted to know you've enjoyed them. It's also fantastic to learn that our 24-hour bar service added to the enjoyment of your stay, ensuring that our guests have access to refreshments at any time. Your compliments on the hospitality and the wonderful memories you've created with us over the years are heartwarming. We're honored to have been a part of your travels and look forward to welcoming you back for many more delightful experiences. We look forward to seeing you again soon, Kind regards, Vishabh Verma Guest Experience Manager ibis Melbourne Glen Waverley ibis Melbourne Glen Waverley

Ibis hotel operating like a Novotel

トリップアドバイザーの評価 5.0/5

Nadeesha5814 トリップアドバイザー認証口コミ

I have stayed at Ibis hotels before but this was a pleasant surprise. Rooms were spacious, staff was extremely friendly and supportive and hotel was very clean. Enjoyed the 6 nights stay there and will definitely stay at this hotel whenever I am going to be in Melbourne.

Dear Nadeesh, Thank you very much for your kind review. We're thrilled to hear that our spacious rooms provided a comfortable stay and that our team's friendliness and support stood out during your visit. Our commitment to cleanliness is a top priority, and it's rewarding to know this contributed positively to your six-night stay. It's also wonderful to learn that our hotel's location enhanced your Melbourne experience. We look forward to welcoming you again soon. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Perfect place to stay overnight

トリップアドバイザーの評価 4.0/5

Michelle V トリップアドバイザー認証口コミ

Perfect place to stay overnight. Rooms were clean, quiet and comfortable. There is a restaurant and bar onsite. The only reason I didn’t give it 5 stars is we booked a queen room but give a double bed. I questioned this at check out but said I had the correct room type- I suggest they change their name to a double room so it’s not misleading.

Dear Michellevi, We thank you for taking the time to share your feedback. We're delighted to hear that you found our rooms to be clean, quiet, and comfortable, and that our on-site restaurant and bar added to your stay's convenience. Regarding the bed size, our information indicates that our Standard Rooms feature queen-sized ibis Sweet Beds designed for comfort. We apologize for any confusion and appreciate your feedback as it helps us ensure our room descriptions are as clear as possible for our guests. We all hope to be able to welcome you again. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Ibis Glen Waverley

トリップアドバイザーの評価 4.0/5

akoh トリップアドバイザー認証口コミ

First stop after landing into Melbourne. Room was clean and comfy, average size, good for 2 person. Close to Glen Waverley shopping centre, about 5-10min walk, lots of restaurant along the way and in the mall. Parking available on property in basement.

Dear Guest, Thank you for such a positive review. We're delighted to hear that you found the room to be clean and comfortable, which is a testament to our dedicated housekeeping team. Our proximity to Glen Waverley Shopping Centre and the variety of nearby dining options is indeed one of our best features, and we're glad you enjoyed the convenience. It's also great to know that our parking facilities met your needs, providing secure and direct access to the hotel. While you did not mention any negative aspects, we're always striving to provide the best possible service and amenities for our guests. We look forward to welcoming you back. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

との提携 TripAdvisor

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