Hotel Chadstone Melbourne - MGallery Collection 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 4,262 件のレビュー

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Hotel Chadstone Melbourne - MGallery Collection - Image 1
Hotel Chadstone Melbourne - MGallery Collection - Image 2
Hotel Chadstone Melbourne - MGallery Collection - Image 3
Hotel Chadstone Melbourne - MGallery Collection - Image 4
1341 Dandenong Road, 3148 CHADSTONE, オーストラリア

説明

ホテルのその他の情報

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

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ホテル所在地

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
オーストラリア

GPS:-37.888445, 145.082125

電話番号
ファックス +61 3 9108 3334

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  4,262 件のレビュー

トリップアドバイザーの評価  3.8/5  183 件のレビュー

A 5-Star Price Tag for 1-Star Competence. They will leave you on the street.

トリップアドバイザーの評価 2.0/5

KC C トリップアドバイザー認証口コミ

"If you are considering the Hotel Chadstone for its 'luxury' reputation, save yourself the nightmare and book elsewhere. This establishment is a fraud. On November 11, 2025, I arrived past midnight—exhausted and expecting the room I had guaranteed with my credit card—only to be told they had sold my room to someone else. The management handled this with a level of amateurism that would be embarrassing for a roadside motel, let alone an MGallery property. They 'relegated' me to a subpar, low-quality hotel, then had the absolute gall to make me pay for my own taxi to get there. Because of their logistical incompetence, I didn't get into a bed until the early hours of the morning, causing me to miss my breakfast and ruining the entire following day. The most insulting part? Their 'recovery' attempt. They offered me a 'deluxe upgrade' on a future stay as if that somehow compensates for being stranded at 1:00 AM and treated like an inconvenience. They are still attempting to charge me the original premium rate for a night of stress, displacement, and substandard service. This isn't just a 'mistake'; it is a total failure of integrity. They take your money, fail to provide the service, and then hide behind corporate scripts instead of providing a full refund. Do not trust them with your travel plans. They have zero respect for their guests and even less for the 'luxury' brand they claim to represent. A disgrace to the Accor group."

Average hotel....needs work on service

トリップアドバイザーの評価 2.0/5

Phillip Q トリップアドバイザー認証口コミ

1. Lack of power points in bedroom. Apart from the single power point on either side of the bed, there are no other power points in the bedroom. If you're travelling for work, you can't plug in your charger when working on the table. 2. Water pressure is extremely low in shower. Hard to use a rain shower when it's dribbling water. Handheld wasn't much better for pressure. Temperature also hard to control for shower. Basin and toilet had no issue with water pressure. 3. Extortionate pricing for mini bar. I can't believe Accor still doesn't provide members with free water in rooms. Even the cheapest Marriott group hotels provide members with minimum 2 bottles of water per day. 4. Breakfast was average at best, paid additional for breakfast with room and only ended up going once. If you have a cook there making omelettes, why can't they make proper scrambled eggs instead of the watery baked eggs you are serving? Also, not much diversity on offer for a breakfast buffet. At least barista coffee is included. 5. The whole process of trying to get a late checkout is a lottery. You can't request a late checkout when checking into the hotel, like every other place. I even emailed front desk before arriving to request a late checkout, but they couldn't confirm. Rather, you need to approach the front counter the night before and hope that you might get a late checkout. In my case, I was only able to get a late checkout to 1PM. 6. Housekeeping is also extremely slow. You can never guess what time they will service your room. I left the room for 4 hours in the morning with the "Make up room" light switched on, came back around lunchtime and the room still wasn't serviced. I ended up skipping housekeeping for that day as I needed to work in the room. They left me a card to say room service hours are between 8am to 3:30pm only. I guess they only service the rooms between 1pm to 3:30pm then, unless they pick my room to be serviced last. Some other minor issues like the mobile check-in not working on the App. Chadstone is also quite remote so it was hard to get an Uber at most times. The pricing for this hotel was also spiked during my travel period, definitely not worth paying over $400 per night.

お客さまの声 4.5/5

Ayumi T. ファミリー - 確認済みレビュー すべて

素敵なおもてなしをうけました。スタッフの言葉遣いや態度も素晴らしかったです。チャドストーンショッピングセンターに隣接していてとても便利です。シティからの無料送迎も利用し、とても便利でした。また泊まりたいです。

Great hotel in the Chadstone area

トリップアドバイザーの評価 5.0/5

poliana23 トリップアドバイザー認証口コミ

Great business hotel in the Chadstone complex. I wouldn’t stay there if I were sightseeing in Melbourne as it’s kind of out of the way from the main sights but for my meeting, it was perfect. Great room and bathroom. Breakfast was also great!

Very POOR!

トリップアドバイザーの評価 2.0/5

Fred B トリップアドバイザー認証口コミ

Stayed at this supposedly 5 star hotel in Chadstone Melbourne. The first night’s meal was tasteless and should have been left in the ocean - Sword Fish! Not to be expected from a 5 Star Hotel’s Chef! The room wasn’t serviced over our 3 day stay, the service team tended to turn up late afternoon when we were getting ready to go out for dinner! Requests for toilet paper just didn’t happen! Complaints just fell on deaf ears, their apologies and promises didn’t eventuate! There must be better in Melbourne, book there!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,233 件のレビュー 9/10 ロケーション
  • 2,104 件のレビュー 8.3/10 客室
  • 2,273 件のレビュー 8.2/10 サービス
  • 16 件のレビュー 6.7/10 インターネット
  • 665 件のレビュー 7/10 料理
  • 640 件のレビュー 7.7/10 清潔さ
  • 634 件のレビュー 9.4/10 雰囲気
  • 582 件のレビュー 7.8/10 朝食

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周辺の他の施設

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。