Dear Khun Seeeun K., Thank you very much for taking the time to share your wonderful feedback and for choosing ibis Chiang Mai Nimman Journeyhub for your family stay. We are truly delighted to learn that our reception team made such a positive impression on you. It is especially heartwarming to hear that a simple gesture, helping to prepare the fruit you purchased from the market, contributed to making your stay more enjoyable. Your kind words will be shared with our team, as they will be delighted to know that their service enhanced not only your hotel experience but also your overall impression of Chiang Mai. We are also grateful for your recognition of our accommodation, check-in and check-out experience, WiFi, sustainability initiatives, and the benefits provided during your stay as an ALL Platinum member. It is always our pleasure to ensure that our valued members feel welcomed and appreciated. We sincerely appreciate your recommendation and look forward to welcoming you and your family back to ibis Chiang Mai Nimman Journeyhub on your next visit to Chiang Mai. Kind regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Khun Seonghyeok j., Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to learn that you enjoyed the quiet atmosphere of your room despite our roadside location, as well as our convenient proximity to Nimmanhaemin and Maya Mall. It is also very encouraging to hear that you found our hotel clean and our team friendly and attentive—your kind words truly mean a great deal to us. At our hotel, we continuously strive to deliver a seamless and memorable experience, aiming for a perfect 10 out of 10 for every guest. We would greatly appreciate any additional feedback or suggestions you may have, as your insights are invaluable in helping us further improve our services and facilities. Please feel free to share how we can make your next stay even more enjoyable. Thank you once again for your support as a valued ALL – Accor Live Limitless Gold member. We sincerely look forward to welcoming you back in the near future and providing you with an even better experience. Best regards, Nakul Gupta General Manager ibis Chiang Mai Nimman Journeyhub

Dear Khun Ana, Thank you very much for taking the time to share your positive feedback regarding your recent stay at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you enjoyed our clean facilities and that our team’s friendliness made your stay even more pleasant. It is always encouraging for us to receive such kind comments from our valued guests, especially as an ALL Platinum member. Your support and recommendation truly mean a lot to us, and we will be sure to share your compliments with our team. We look forward to welcoming you back again on your next visit to Chiang Mai. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Khun Jini C., Thank you very much for taking the time to share your detailed feedback following your family stay at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you found our staff friendly and helpful, especially our receptionist “Nest,” and that your child enjoyed the board games and welcome drink in the lobby. It is also great to know that you enjoyed the breakfast and overall room experience. Your kind recognition is a great motivation for our team. We also sincerely appreciate your constructive comments regarding the shower hose, board game condition, and passing through the restaurant to access the rooms. Please be assured that we take your feedback seriously and will work closely with the relevant teams to improve these areas for a more comfortable and enjoyable stay. Thank you again for choosing to stay with us. We look forward to welcoming you and your family back to ibis Chiang Mai Nimman Journeyhub in the near future. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Khun Ha E. K. Thank you very much for taking the time to share your feedback and for your positive ratings following your stay with us. We are delighted to know that you enjoyed our convenient location, friendly team, and overall experience with your friends. We also sincerely appreciate your comment regarding the shower stall. We apologize for the inconvenience caused and have shared your feedback with our management team for review and future improvement. We truly hope to have the pleasure of welcoming you back again on your next visit to Chiang Mai. Kind regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Khun Junsuk Thank you very much for your wonderful review and for sharing your continued loyalty as a Platinum member of the ALL Accor program. We are delighted to hear that you enjoyed your return stay and that our friendly staff, clean rooms, convenient location, and other services met your expectations once again. Your kind words motivate our team to continue delivering excellent experiences to all our guests. We look forward to welcoming you back to ibis Chiang Mai Nimman Journeyhub on your future visits. Kind regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Yubin B., Thank you very much for taking the time to share your feedback regarding your recent stay at ibis Chiang Mai Nimman Journeyhub. We sincerely apologize for the discomfort caused by the air quality and humidity in your room. Please be assured that we have checked the A/C system in your room, and it is functioning perfectly. However, due to the rainy season, humidity can sometimes affect the room environment. We will be more proactive in the future to ensure these conditions are minimized for our guests. We truly wish we had been made aware of the issue during your stay, as we would have been more than happy to assist you or arrange a room change to provide a more comfortable experience. At ibis Chiang Mai Nimman Journeyhub, guest comfort is our top priority, and we encourage our guests to reach out to our Front Desk or Housekeeping teams whenever there are concerns so that we can assist promptly. Your feedback is invaluable and has been shared with our team as part of our commitment to continuously improve our services and facilities. We hope to have the opportunity to welcome you back in the near future and provide you with the exceptional stay you deserve. Warm regards, Nakul Gupta General Manager ibis Chiang Mai Nimman Journeyhub

Dear Minkyoo K. Thank you very much for your wonderful review and for choosing to stay with us at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you found our location convenient and enjoyed the friendly and attentive service from our team. It’s great to know that our staff could assist you with storing the birthday cake and that you and your family had a comfortable and enjoyable stay. We are also pleased that you had the opportunity to make use of our pool and gym facilities in a relaxed and private way. Your kind words encourage us to keep providing the best experience for our guests. We look forward to welcoming you and your family again on your next visit to Chiang Mai! Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Hyeonjin K., Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our great location and found the bedding comfortable. It’s fantastic to know that you appreciated having everything you needed during your stay. We’re also very happy to hear your kind words about our young female housekeeping team member—her friendliness and warm smiles truly make a difference, and we’ll be sure to pass along your compliments. Thank you again for your perfect scores and for recommending us. We look forward to welcoming you back soon! Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Junsuk L., Thank you very much for your wonderful feedback and for choosing to stay with us at ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you found our location convenient, the hotel clean, and our staff friendly and attentive. It’s great to know that your requests were well taken care of and that you were fully satisfied with every aspect of your stay. Your kind words and perfect ratings across the board truly motivate us to maintain our high standards and continue providing excellent service. We look forward to welcoming you back on your next visit and hope to make your stay even more memorable. Thank you again for being a valued Platinum member of the Accor ALL loyalty program. Best regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Yongjhoo W., Thank you very much for sharing your feedback and for choosing ibis Chiang Mai Nimman Journeyhub. We are delighted to hear that you found our location convenient, the room in excellent condition, and our staff friendly and helpful. We appreciate your loyalty as an Accor Platinum member and your kind recommendation of our loyalty program. Your compliments about our cleanliness, check-in/out process, and WiFi service mean a lot to our team. We look forward to welcoming you and your family back on your next visit to Chiang Mai. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Hyunjoo L., Thank you very much for your kind review and for choosing to stay with us at ibis Chiang Mai Nimman Journeyhub. We’re delighted to hear that you enjoyed our convenient location and that our team welcomed you with friendly smiles and helpful explanations about the facilities. We’re also pleased to know that you had a smooth check-in experience, appreciated the clean breakfast service, and enjoyed your welcome drink. It’s wonderful to hear that booking through the Accor ALL app was convenient for you as well. Your positive feedback is truly appreciated and encourages our team to continue providing warm and attentive service. We look forward to welcoming you back again soon! Warm regards, Boondarik W. Operation Executive ibis Chiang Mai Nimman Journeyhub

Dear Yun, Thank you very much for taking the time to share your experience with us. We truly value your feedback, as it allows us to better understand our guests’ needs and continuously improve our service. We understand how important a peaceful and relaxing environment is during your stay, especially for longer visits. While our rooms are designed with standard soundproofing, we realize that the lively atmosphere of this area may not be ideal for all guests — particularly those who are more sensitive to noise. Our Heartist did their best to assist with room moves based on your requests, and we’re always happy to do everything we can to provide added comfort. For future visits, please know that earplugs are available at the front desk upon request, and we’re more than willing to offer rooms in quieter areas of the hotel, subject to availability. We sincerely hope to have the opportunity to welcome you again in the future and provide you with a stay that meets your expectations more fully. Please feel free to reach out to us directly before your next visit, so we can personally assist in making your stay as comfortable and enjoyable as possible. Thank you once again for your valuable feedback. Warm regards, Nakul Gupta General Manager ibis Chiang Mai Nimman Journeyhub

Dear Min I. C., Thank you very much for your kind review and for sharing your experience at ibis Chiang Mai Nimman Journeyhub. We’re glad to hear that you appreciated our convenient location near Nimmanhaemin, as well as the friendliness of our staff and the cleanliness of our rooms. Your positive feedback is truly appreciated and has been shared with our team. If you have any suggestions on how we could make your future stays even more enjoyable, we would love to hear them. Your input helps us to continuously improve and better serve our guests. We look forward to welcoming you back to Chiang Mai again soon! Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Jepyo, Thank you very much for sharing your feedback and for completing our guest satisfaction survey. We are delighted to know that you had a pleasant stay with us at ibis Chiang Mai Nimman Journeyhub. We’re especially pleased to hear that you enjoyed our convenient location and affordable rates. It's wonderful to know that you found our hotel to be a good choice for your family trip, and that you would recommend us to others. Your high ratings for Wi-Fi, check-in experience, and overall value mean a great deal to our team. We also appreciate your positive comments regarding our breakfast and team service. It's always encouraging to hear that our efforts are recognized by our valued guests. Thank you once again for choosing to stay with us. We look forward to welcoming you and your family back on your next visit to Chiang Mai, and we hope to provide you with an even more enjoyable experience. Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear 오미정, Thank you very much for your excellent rating and detailed feedback! We’re delighted to hear that you enjoyed your stay with us at ibis Chiang Mai Nimman Journeyhub. It’s wonderful to know that you found our location convenient and appreciated the friendliness of our staff. Your kind words will surely motivate our team to continue delivering exceptional service. We’re also pleased to hear that you were satisfied with your Platinum membership benefits and found your room clean and comfortable. We will do our best to identify the team members who contributed to your satisfaction and share your lovely feedback with them. It was an absolute pleasure to host you, and we truly appreciate your recommendation. We hope to have the opportunity to welcome you back again soon! Warm regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Jay, Thank you for your wonderful rating and for sharing your experience with us! We’re delighted to hear that you found our hotel clean and comfortable, with a convenient location and great service from our team. Your kind words truly mean a lot to us. We always strive to enhance our guests\' experience, and we would love to hear any further suggestions you may have for improvement. Please feel free to share any thoughts on how we can make your next stay even better. We appreciate your loyalty as a Gold member of ALL – Accor Live Limitless and look forward to welcoming you back in the future! Best regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Oung Il J., Thank you so much for your excellent review and continued loyalty! We’re thrilled to hear that you’ve always had a satisfying experience with us and that you enjoy our location and cleanliness. We apologize for the condition of the towels during your recent stay. Your feedback is important to us, and we will certainly address this issue with our Housekeeping Heartist to ensure that everything meets the high standards you expect. We greatly appreciate your support and look forward to welcoming you back for another wonderful stay. Best regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub

Dear Jihyun, Thank you for your wonderful review and perfect rating! We’re delighted to hear that you enjoyed our clean rooms, great location, and friendly service. Your kind words mean a lot to our Heartists, and we truly appreciate your support. As a valued Platinum member of ALL – Accor Live Limitless, your satisfaction is very important to us. If there is anything we can do to make your future stays even better, we would love to hear your suggestions. Your feedback helps us continue to improve and provide the best experience for our guests. We look forward to welcoming you back soon! Best regards, Boondarik W. Operations Executive ibis Chiang Mai Nimman Journeyhub