머큐어 치앙 마이 4성

고객 평점 (ALL 평가) 4.9/5 194 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 치앙 마이 - Image 1
머큐어 치앙 마이 - Image 2
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183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 치앙 마이, 태국

호텔설명

호텔 추가 정보

  • 무료 WIFI 무선 인터넷이 제공되는 넓고 편안한 객실

  • 파노라마 전망이 펼쳐지는 야외 수영장

  • 인근에 슈퍼마켓 및 은행 위치, 호텔 내 무료 전용 주차장 완비

  • 치앙마이 국제공항에서 10분 거리

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호텔 위치

머큐어 치앙 마이

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 치앙 마이
태국

GPS:18.802206, 98.985593

전화
팩스 +66 53 225 505

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.9/5  194 리뷰

TripAdvisor 평가  3.5/5  1,266 리뷰

Rude staff and unhygienic stay

트립어드바이저 평점 1.0/5

Patel2013 TripAdvisor 인증 리뷰

Dear Patel2013, Thank you for taking the time to share your feedback. We sincerely regret to learn that your experience did not meet your expectations, and we would like to extend our deepest apologies for any inconvenience you encountered during your stay. At Mercure Chiang Mai, we strive to maintain high standards of cleanliness and service, and it is disappointing to hear that we fell short in your case. Please be assured that we take your comments seriously and will address the concerns raised regarding cleanliness and service with our team to ensure immediate improvements. Additionally, we are concerned about your comments regarding our team members. Providing respectful and professional service to all our guests is a priority, and we will thoroughly review this matter to ensure the best possible experience for future guests. We appreciate your feedback and would welcome the opportunity to discuss your experience further. Please feel free to contact us directly, as we would like to better understand your concerns and see how we can make amends. Best regards, Sirisook Moore General Manager

Warmest welcome and service.

트립어드바이저 평점 5.0/5

windec2001 Solo travel - TripAdvisor 인증 리뷰

Dear windec2001, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you appreciated our warm welcome, excellent service, and the cleanliness of our rooms. It is also wonderful to know that our convenient location and helpful staff contributed to a pleasant stay. While our hotel maintains a classic charm, we continuously strive to enhance our facilities to ensure a comfortable and enjoyable experience for all our guests. We truly appreciate your support and look forward to welcoming you back on your next visit to Chiang Mai. Best regards, Sirisook Moore General Manager

Affordable and comfortable but outdated

트립어드바이저 평점 3.0/5

Will V Solo travel - TripAdvisor 인증 리뷰

Dear Will V, Thank you for taking the time to share your detailed feedback following your recent stay at Mercure Chiang Mai. We are pleased to hear that you found our hotel comfortable, well-located, and affordable, and that you enjoyed a peaceful rest without road noise. We also appreciate your constructive comments regarding areas for improvement. We understand that some aspects of our property may feel outdated, and we are continuously looking for ways to enhance our guests' experience. Regarding the thin walls and limited TV channels, we will certainly take your feedback into consideration as we work on future improvements. Additionally, we acknowledge your concern about the room locks and will review ways to improve convenience and security for our guests. We are glad that our hotel met your needs for a short and relaxing stay, and we sincerely hope to welcome you back in the future for an even better experience. Best regards, Sirisook Moore General Manager

In urgent need of renovation

트립어드바이저 평점 2.0/5

Eaa1947 TripAdvisor 인증 리뷰

Dear Eaa1947, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chiang Mai. We sincerely regret that your experience did not meet your expectations and appreciate your detailed comments, as they help us identify areas for improvement. We acknowledge that our property is an older establishment, and while we have made some upgrades, we understand that further renovations are needed. Your feedback on room conditions, furniture, and bathroom fittings has been noted, and we will review these concerns with our management and maintenance teams to prioritize necessary refurbishments. We are also disappointed to learn that our breakfast selection did not meet your expectations. We strive to offer a diverse menu to accommodate all dietary needs, and we apologize if this was not reflected during your visit. Your comments regarding food quality, variety, and temperature will be shared with our culinary team to ensure improvements are made. Regarding fitness facilities, we regret that we do not currently have a dedicated fitness center, but we appreciate this valuable input and will take it into consideration for future enhancements. We truly appreciate your honest feedback and regret that your experience fell short of what you expected from a Mercure hotel. We hope to have the opportunity to welcome you again in the future, should you choose to give us another chance. Please do not hesitate to contact us directly if we can assist you in any way. Best regards, Sirisook Moore General Manager

Sleepless in Chiang Mai

트립어드바이저 평점 3.0/5

phillipn769 Solo travel - TripAdvisor 인증 리뷰

Dear Phil N, Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Chiang Mai. We are truly sorry to learn that this visit did not meet the standards of your previous experiences, and we appreciate your loyalty to our property. We regret that the room allocation and the housekeeping schedule caused inconvenience during your stay. The situation with the connecting room and the associated noise, as well as the misunderstanding regarding your housekeeping preferences, should not have occurred. We will ensure that our team receives further training to better understand and accommodate guest requests, particularly for regular visitors such as yourself. Regarding the broken power outlet, we apologize for the oversight and will have our maintenance team address this issue promptly. We are also reviewing our restaurant service to improve communication and food quality, as we strive to provide a better dining experience. We appreciate your candid feedback on areas where we can improve, including the pool, and will take this into consideration for future upgrades. Your comments are valuable in helping us better serve you and all our guests. We sincerely hope you will give us another chance to provide you with the restful and pleasant experience you have come to expect from Mercure Chiang Mai. Please feel free to reach out to us directly for any assistance with your next booking. Warm regards, Sirisook Moore General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 278 리뷰 9.3/10 위치
  • 410 리뷰 7.9/10 객실
  • 403 리뷰 9.3/10 서비스
  • 6 리뷰 8.5/10 인터넷 가격
  • 204 리뷰 7.8/10 청결도
  • 151 리뷰 8/10 조식
  • 148 리뷰 4.1/10 분위기
  • 114 리뷰 9.2/10 가격 대비 가치

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치앙 마이 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.