新加坡乌节铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 3,534 评论

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乌节路 270 号, 238857 新加坡, 新加坡

描述

酒店其他优惠

  • 位于乌节路黄金地段，距乌节路和萨默塞特地铁站仅需步行 5 分钟。

  • 配备高科技设施的时尚客房和套房，可以欣赏到乌节的美丽景色

  • 智能服务涵盖雅高数字客房钥匙等技术

  • 现代亚洲餐厅与高端鸡尾酒休闲区。

  • 一间全新的无柱画廊空间和三间会议室

我们的客房

酒店位置

新加坡乌节铂尔曼酒店

乌节路 270 号
238857 新加坡
新加坡

GPS:1.30344, 103.83624

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从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  3,534 评论

客户意见评级 4.5/5

Wan H. F. 商务住宿 - 所有已确认评论

入住信息： 白金卡，火热价预订基础房3晚，总价757.77 SGD。升级至“豪华大床房”。 先说结论： 位置绝佳，适合爱喝酒的朋友（从早到晚香槟自由）。但房间偏小、没有书桌，商务出行劝退。 房间 & 欢迎礼： 虽然写了升级，但豪华大床房依然非常紧凑，最大槽点：没有书桌。欢迎礼是一盘水果 + 甜点（2颗马卡龙 + 2块布朗尼）。 硬件 & 动线： 去客房需要在4楼换乘电梯。泳池、健身房、大堂吧、餐厅、行政酒廊全部集中在4楼。 行政酒廊藏在行政公寓最里面，从公共区域过去要刷2次房卡，略麻烦。 行政酒廊权益（白金卡）： * 无下午茶，仅提供早餐 & 欢乐时光。 * 早餐 有两个选择： 1. 4楼 Eden餐厅（6:30–10:30） 2. 酒廊（7:30–11:00） 酒廊早餐品种较少，但有单点菜单，每人限点一份。单点菜品多数Eden也有，不过酒廊出品更精致，且有一些独有款式，比如班尼迪克蛋。 连鸡肉粥酒廊版都加了麻油，更香。 酒廊早餐一大亮点：提供 Pommery Brut Royal NV 香槟——喜欢晨饮的朋友不要错过。 * 欢乐时光： 以下酒小食为主——芝士盘、炸鸡、玉米片、沙拉。 酒单非常厚，选择极多。目测大家都是冲着香槟来的，几乎人手一杯。 总结： * 优点：地理位置无敌，去哪都方便；酒廊酒水配置很高，香槟从早供应到晚。 * 缺点：房间太小且无书桌，不适合需要办公的商务旅客；行政酒廊动线曲折。

Dear Wan H., Thank you for taking the time to share such a detailed review of your recent stay at Pullman Singapore Orchard and for your loyalty as an ALL Platinum member. We truly appreciate your balanced feedback and are pleased to know that you enjoyed our location, as well as the offerings and beverage experience at the Archive Club Lounge. It is encouraging to learn that the lounge breakfast experience, curated selections, and champagne service left a positive impression during your stay. Your compliments regarding the quality and variety of our beverage program will certainly be shared with our Food & Beverage team. At the same time, we have taken note of your feedback regarding the room layout and workspace configuration. As a lifestyle-focused hotel located in the heart of Singapore’s shopping and entertainment district, some of our room categories are intentionally designed with a more contemporary and social concept in mind. Nevertheless, we appreciate your perspective and recognize that preferences may differ depending on the purpose of travel. We also acknowledge your comments regarding the accessibility flow to the Archive Club Lounge and appreciate your observations, as guest feedback plays an important role in helping us continuously improve the overall arrival and in-house experience. Thank you once again for your valued feedback. We hope to have the pleasure of welcoming you back again for another stay with us in the near future. Kind regards, Franck Loison General Manager Pullman Singapore Orchard

客户意见评级 4.5/5

Yanan Z. 情侣住宿 - 所有已确认评论

整体感受很好，喜欢铂尔曼的环保理念。唯一的不足是房间水龙头很难开，需要用很大力。

Dear Yanan, Thank you for your positive feedback regarding our location and sustainability program. I appreciate your observation about the water tap difficulty; I will ensure that our maintenance team is informed for further assessment. Your input is valuable in enhancing our guest experience. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard

客户意见评级 5.0/5

Xin D. 家庭住宿 - 所有已确认评论

前台的华人小姐姐热情耐心，具体名字忘记了实在抱歉，餐厅的Cherry服务周到，及时中文引导，体验很好。

Dear Xin, Thank you for your kind words regarding our location and the attentive service provided by our staff particularly Cherry. We are pleased to hear that you had a great experience with us, and we appreciate your feedback. We look forward to welcoming you back in the future. We would be truly delighted if you would consider sharing your positive experience on TripAdvisor. https://www.tripadvisor.com.sg/UserReviewEdit-g294265-d24…-Pullman_Singapore_Orchard-Singapore.html Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard

客户意见评级 0.5/5

Donghan C. 单人住宿 - 所有已确认评论

第一天只给两个矿泉水，然后就再也不给水了。

Dear Donghan, Thank you for sharing your feedback regarding the bottled water arrangement during your stay. Please allow us to clarify that all guestrooms are equipped with a filtered water system, and the reusable water bottles provided in the room are intended for refilling throughout the stay as part of our sustainability initiative. In addition, signage is placed at the bar counter within the room to inform guests of this initiative and the refillable water concept. Nevertheless, we sincerely apologize if this may not have been clearly noticed or communicated during your stay. If had we been informed of the concern at any point, our team would have been more than happy to assist and provide further clarification to ensure your comfort and convenience. Your feedback is greatly appreciated, and we seek for your kind understanding on this regard. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard

客户意见评级 0.5/5

Jiaying X. 家庭住宿 - 所有已确认评论

服务不及时！ 房间电视没信号致电客服2H后还没人来，下到一楼前台说明情况！反正服务很慢的！有可能服务人员少吧

Dear Jiaying, Thank you for your feedback regarding your recent stay. We sincerely apologise for the delays you experienced with our service, as well as the issues encountered with the television. Your comments are truly valuable to us as we continuously strive to enhance the guest experience. Please rest assured that we will conduct a further internal check into the delays mentioned to better understand what had occurred and to prevent a recurrence. Best Regards, Jessie Lim Hotel Manager Pullman Singapore Orchard

其他网络用户评价我们的酒店

  • 1,832 评论 9.7/10 位置
  • 1,781 评论 7.2/10 房间
  • 2,521 评论 8.7/10 服务
  • 28 评论 8.6/10 上网
  • 682 评论 6.8/10 清洁度
  • 513 评论 7.5/10 早餐
  • 271 评论 6.8/10 性价比
  • 68 评论 4.5/10 运动休闲

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