新加坡史蒂芬诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,589 评论

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新加坡史蒂芬诺富特酒店 - Image 1
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新加坡史蒂芬诺富特酒店 - Image 4
30 Stevens Road, 28 Stevens Road, #01-01, 257878, 257878 新加坡, 新加坡

描述

酒店其他优惠

  • 繁茂的热带都市天堂，位于新加坡市中心

  • 位于城市中心黄金地段，靠近乌节路和联合国教科文组织遗址--新加坡植物园

  • 可在多台设备上享受无使用限制的高速互联网接入

  • 24 小时客房服务、健身房和自助洗衣房。大型无边际泳池、浅水泳池和 4 个餐饮店

  • 午餐和晚餐时免费停车。酒店客人可享受过夜泊车服务

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酒店位置

新加坡史蒂芬诺富特酒店

30 Stevens Road, 28 Stevens Road, #01-01, 257878
257878 新加坡
新加坡

GPS:1.313439, 103.828417

电话
传真 +65 6491 6085

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,589 评论

客户意见评级 2.0/5

Junjie X. 朋友住宿 - 所有已确认评论

飞行+转机，用了近24个小时抵达新加坡，在下午14点抵达酒店，办好入住手续后，告知15点可以入住，一共5间客房，实际只拿到1间客房，多次交涉且告知第二天早上7点就会退房后，其余客房在16点才打扫好给房卡。体验非常不好。

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. We sincerely apologize for the frustration and inconvenience you experienced upon arrival. After a long journey, we understand how important it is to settle into your accommodation as quickly as possible, and we regret that this was not your experience. While our standard check-in time is from 3:00 PM, we are sorry that not all five rooms were ready at the expected time. We understand the inconvenience caused when only one room was made available and the remaining rooms were not ready until later in the afternoon. We recognize how disappointing this must have been, particularly when travelling as a group and after an exhausting trip. Please be assured that your comments regarding the communication from our team and the lack of a clear update on room readiness have been shared with the relevant departments. We understand that timely and transparent communication is essential, especially when unforeseen delays occur. Thank you also for highlighting the issue with the electronic scale in your room. Guest safety is of utmost importance to us, and we have shared this feedback with our Housekeeping team for immediate inspection and corrective action. While we are pleased to know that you were satisfied with the cleanliness of your accommodation and your departure experience, we regret that the arrival process overshadowed your overall stay. Thank you once again for your valuable feedback. We hope you will allow us the opportunity to restore your confidence in us and provide you with a more seamless experience on a future visit. Yours sincerely, Piotr Kupiec General Manager

客户意见评级 3.5/5

Zhijian L. 商务住宿 - 所有已确认评论

酒店位置比价方便出行，有酒店穿梭巴士，出门也有多路公交车。

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear you appreciated our convenient location and the accessibility of our shuttle service and public transport options. Your comments are valuable to us as we strive to enhance the experience of our guests. We hope to welcome you back in the future for an even more enjoyable stay. Best regards, Piotr Kupiec General Manager

客户意见评级 5.0/5

Yan X. 家庭住宿 - 所有已确认评论

酒店入住和离开流程流畅游，早餐选择多，游泳池小朋友玩的很开心

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear you appreciated our shuttle bus service and found the check-in and check-out experience efficient. It is also wonderful to know that your children enjoyed the swimming pool and you appreciated our breakfast offerings. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

客户意见评级 5.0/5

Yawen L. 家庭住宿 - 所有已确认评论

非常好的住宿体验，从早餐到泳池，从硬件到服务，环境优良，服务热情周到，下次去新加坡还要住这里。

Dear Valued Guest, Thank you for sharing your wonderful experience at Novotel Singapore on Stevens. We are delighted to hear that you enjoyed our breakfast, pool facilities, and the overall environment. It is our priority to provide attentive service and a comfortable stay for all our guests. We look forward to welcoming you back on your next visit to Singapore. Best regards, Piotr Kupiec General Manager

客户意见评级 5.0/5

Minwei Y. 情侣住宿 - 所有已确认评论

环境特别的安静，服务人员服务特别好，住得特别愉快

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Singapore on Stevens. We are delighted to hear that you enjoyed the tranquil environment and appreciated the attentive service from our team. It is our aim to provide a pleasant and enjoyable experience for all guests, and your feedback reassures us that we are achieving this. We look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

其他网络用户评价我们的酒店

  • 841 评论 8.4/10 位置
  • 1,309 评论 7.6/10 房间
  • 1,915 评论 7.3/10 服务
  • 14 评论 7.7/10 上网
  • 595 评论 6.8/10 清洁度
  • 428 评论 7.1/10 早餐
  • 380 评论 8/10 性价比
  • 230 评论 9.5/10 游泳池

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