新加坡史蒂芬诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 5,604 评论

信息短信

新加坡史蒂芬诺富特酒店
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+ 24 服务

酒店其他优惠

  • 繁茂的热带都市天堂,位于新加坡市中心

  • 位于城市中心黄金地段,靠近乌节路和联合国教科文组织遗址--新加坡植物园

  • 可在多台设备上享受无使用限制的高速互联网接入

  • 24 小时客房服务、健身房和自助洗衣房。大型无边际泳池、浅水泳池和 4 个餐饮店

  • 午餐和晚餐时免费停车。酒店客人可享受过夜泊车服务

酒店位置

新加坡史蒂芬诺富特酒店

30 Stevens Road
28 Stevens Road, #01-01
257878
257878 新加坡
新加坡

传真: (+65)64916085

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • 105, 132, 190, 972:  CITY

  • MRT BLUE LINE:  DOWNTOWN LINE STEVENS

  • 乘飞机

    新加坡樟宜机场 达到 2公里 / 12 英里 - 班车服务 付费

GPS:1.313439, 103.828417

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

FOOD EXCHANGE

在 Food Exchange 餐厅,您可以与朋友和家人们共聚一堂,享用美味佳肴。Food Exchange 位于无边游泳池畔,是一个时尚现代的空间,映衬在绿树成荫的背景下,可以让您在户外心情愉悦地享用早餐、午餐和晚餐。

我们的客房

4 星级诺富特酒店空间宽敞、设计现代、可灵活调整,是满足您所有需求的上佳之选。 我们的酒店客房专为现代商务旅客和家庭旅客设计,秉承可持续发展的理念。享受舒适的大床和诺富特智能枕头。

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:450 平方米

  • 最大容量:420 个人

  • 最大宴会容量:320 个人

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新加坡史蒂芬诺富特酒店
的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

5,604 评论

TripAdvisor 评级 4.5/5

680 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

住得不錯

客户意见评级 4.0/5

Karl S. 情侣住宿 - 19/02/2020 所有已确认评论

位置屬方便 餐廳的漢堡包十分美味 床鋪有少許床跡 我是銀咭會員但check in時沒有給我welcome drink

尊敬的 K.L.S, 感谢您对史蒂文斯新加坡诺富特酒店的精彩评论!很高兴得知您对我们有整体的积极体验。像您这样的评论对我们来说是肯定的,客人表示赞赏我们的产品和服务的质量。请放心,您的意见已与我们的客房部门经理共享,以便进一步审查和采取建设性行动。 谨代表新加坡史蒂文斯诺富特酒店的所有人,非常感谢您的惠顾,我们期待再次欢迎您的光临! 温暖的问候, 凯文·波西诺 总经理 史蒂文斯诺富特新加坡酒店
客户意见评级 5.0/5

黄. 家庭住宿 - 04/02/2020 所有已确认评论

酒店环境不错,尤其是游泳池小朋友玩的很开心!服务也不错,只是入住当天直到下午4点半才入住,所以退房申请到2点了,前台会中文的人太少!

亲 Wen H., 感谢您对史蒂文斯新加坡诺富特酒店的精彩评论!很高兴得知您对我们有整体的积极体验。像您这样的评论对我们来说是肯定的,客人表示赞赏我们的产品和服务的质量。 谨代表新加坡史蒂文斯诺富特酒店的所有人,非常感谢您的惠顾,我们期待再次欢迎您的光临! 温暖的问候, 凯文·波西诺 总经理 史蒂文斯诺富特新加坡酒店

住得不錯

客户意见评级 4.0/5

N. H. N. 家庭住宿 - 03/02/2020 所有已确认评论

亲 Hue N. N.: 感谢您对史蒂文斯新加坡诺富特酒店的精彩评论!很高兴得知您对我们有整体的积极体验。像您这样的评论对我们来说是肯定的,客人表示赞赏我们的产品和服务的质量。 谨代表新加坡史蒂文斯诺富特酒店的所有人,非常感谢您的惠顾,我们期待再次欢迎您的光临! 温暖的问候, 凯文·波西诺 总经理 史蒂文斯诺富特新加坡酒店

性价比不错

客户意见评级 3.5/5

Zhujun 家庭住宿 - 01/02/2020 所有已确认评论

酒店不错,楼下有便利店,游泳池很赞,自助晚餐也好吃。离地铁有点远,房间小了点。

尊敬的诸君, 感谢您对史蒂文斯新加坡诺富特酒店的评论。很高兴得知您在我们这里过得愉快。 谨代表新加坡史蒂文斯诺富特酒店的所有人,非常感谢您的惠顾,我们期待再次欢迎您的光临! 温暖的问候, 凯文·波西诺 总经理 史蒂文斯诺富特新加坡酒店

比较干净整洁!

客户意见评级 4.5/5

郑. 家庭住宿 - 30/01/2020 所有已确认评论

酒店比较干净,整洁,服务很好!

Nice hotel

Tripadvisor 评级 5.0/5

TW H 30/01/2020 经 TripAdvisor 认证的评论

Check-in was fast. Room was ready. Good size room. Room amenities with 4 modern USB ports for charging mobile devices. Bed was comfortable and had a good night sleep. Included breakfast every morning was convenient and have a good choice of food options. 7-11 convenient store and quite a few F&B restaurants are within the building facility.

Dear TW H, Thank you very much for your review of Novotel Singapore on Stevens. I am delighted to learn that you had an overall positive stay with us! On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

满意的novotel

客户意见评级 4.5/5

缅. 家庭住宿 - 29/01/2020 所有已确认评论

总体来说酒店还是不错,服务好,待客温和,位置也不错 ,唯一不足就是洗漱用品配套太少 仅仅牙刷牙膏和洗澡沐浴洗头,没有棉签,没有浴帽,没有刮胡刀,也没有防晒乳(其他酒店有提供)

Dear S.X, It is my pleasure to learn that you had an overall positive experience with us. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been shared with our Executive Housekeeper Rooms for further review and constructive action. I appreciate your bringing this to our attention and therefore giving us an opportunity to improve. On behalf of the Management and team members here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again Sincerely, Kevin Bossino General Manager

novotel

Tripadvisor 评级 5.0/5

I2568TFdavidr 26/01/2020 经 TripAdvisor 认证的评论

Excellent in every way particularly the helpful staff who always went the extra mile to ensure a first class experience and to assist in any way possible.Excellent breakfast and standards that couldn't be faulted

Dear I2568TFdavidr, Thank you for your review of Novotel Singapore on Stevens. I am delighted to learn that you had an excellent time with us. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

An Enchantment

Tripadvisor 评级 5.0/5

guybert6 Couples - 11/01/2020 经 TripAdvisor 认证的评论

This was my third stay in this Novotel, after my previous stay of one week in last December. A very warm welcome full of attentions, tactfully. A very pleasant room with powerful air condition to be adapted to your needs, real delicious food to your taste in the main restaurant with attentive and continuous care, two wonderful swimming pools, a peaceful area to relax without any worries. I was astonishingly and carefully looked after. I would be only too delighted to come back as soon as possible and enjoy again an authentic excellent service!! My special thanks and dedications would go to Mrs. Dahlia De Guzman and Mr. Ash Abu Bakar.

Dear guybert6, Thank you for choosing to stay with us again and the pleasure is absolutely ours to have been at your service.At Novotel Singapore on Stevens, our guests satisfaction is of top most priority for us and I am glad that you had a great experience in our hotel. Reviews such as yours are an affirmation for us that our valued guests appreciate the lovely gifts and services that we strive to deliver everyday. Thank you very much for your invaluable feedback. I look forward to the pleasure of welcoming you back again to Novotel Singapore on Stevens in the near future! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

Wonderful trip

Tripadvisor 评级 5.0/5

hronotana188 Family - 09/01/2020 经 TripAdvisor 认证的评论

We were greeted by the receptionis when we go in and the concierge were taking our bag with kindness friendlyness. It was a really good service and the wish to go back to novotel in steven were really good and wonderful

Dear hronotana188, Thank you very much for your rewarding review of Novotel Singapore on Stevens. Service is a top priority for us and hence I am delighted to know that the team served you well.Your positive comments have been shared with them and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. On behalf of the Management and team members here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

Great rooms, good location, staff need to improve

Tripadvisor 评级 4.0/5

Patrick D Couples - 06/01/2020 经 TripAdvisor 认证的评论

This was our 5th stay at Novotel on Stevens. The hotel itself and the rooms are excellent. Facilities throughout the hotel are great and the rooms are very well appointed and comfortable; love the shower and the bed! Unfortunately the same praise cannot be given to the staff anymore. Over the past 2 stays we have noticed staff seem disinterested, unhelpful, quite rude and dismissive. A gentleman named Eloysius (something like that) he led us in. We had been traveling for over 24hrs from Chicago via Hong Kong and we were tired. We knew we were arriving at 6am so we had booked the night prior to guarantee our room for an early arrival. Eloysius Did not even say ‘Good morning’ or ‘Welcome’ he just said ina. Very rude and disinterested tone ‘I need your passports please, the hotels full so we don’t have a room for you now’ ok? How about welcome back, or how was your flight, or maybe just check our booking first to see we paid for the night prior to our arrival. I have met even mentioned that I am an Accor Gold member and there was zero recognition of that. Eventually after I explained we had booked the previous night and emailed the hotel prior to advise them, he miraculously found a free room in a ‘full’ hotel. He then handed us the key with a ‘thanks’. I then said ‘am I getting an arrival welcome drink for my status?’ He said nothing at all and just handed me a voucher and wrote X 2 on it. It was a terrible experience and it has made me re assess my hotel group loyalty... if this is how you treat customers, let alone GOLD customers, I’d rather go some place else!

Dear patdav777, Thank you for highlighting your experience to us and therefore giving us an opportunity to improve. It was truly unfortunate that such an incident occurred during your stay with us. Please rest assured that the Team member concerned has already been addressed regarding your feedback and he has also been reminded of the importance of remaining professional, considerate and proactive when assisting our guests to prevent such inconvenience in the future. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. I do hope that your experience does not keep you from staying with us again as we look forward to welcoming you back in the near future for your 6th stay with us. Warm Regards, General Manager Novotel Singapore on Stevens

Good location and amenities

Tripadvisor 评级 4.0/5

Hytoh Family - 04/01/2020 经 TripAdvisor 认证的评论

This is my 2nd time staying in this hotel. The front desk staff that did the check-in for my family was very friendly and even gave my daughter a toy which she sent to the room personally. Her service was excellent! We had requested for a cot for our daughter. After the cot was delivered, we noticed that the cot was a little dirtied. It has lizard poop at one of the corners of the cot. We also went to the bar to collect our complimentary drink but the staff wasn’t very interested in serving. On the whole, the hotel was great to stay in as there are very good amenities and restaurants within the hotel grounds.

Dear Hytoh, Thank you very much for your review of Novotel Singapore on Stevens. Please rest assured that your comments about the cot and your experience at the Bar have been shared with the relevant Department Heads for further review and constructive action. I do hope that your experience does not keep you from staying with us again as we look forward to welcoming you back in the near future. Warm Regards, General Manager Novotel Singapore on Stevens

前台小帅哥(抱歉没记住名字),服务非常热情,并且积极为我们处理了困难,感谢

客户意见评级 4.5/5

牛. 朋友住宿 - 02/01/2020 所有已确认评论

酒店整体还是不错的,前台小哥的服务也很热情,早餐品种再稍微多点就更好了

Dear X.G, It’s our immense pleasure to have served you and thank you very much for your rewarding review of Novotel Singapore on Stevens. Guest satisfaction is very important to us and I am glad to know that you were satisfied with every aspect of your stay with us.. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Nice and clean place

Tripadvisor 评级 5.0/5

coolbyteben Family - 29/12/2019 经 TripAdvisor 认证的评论

The place is a quiet and nice environment for the family. Away from the bustling Orchard area yet not too far for a trip down for some shopping. With shuttle services also made it convenient. Ample eating places around including Mercure dining places. Good to have a 7-11 too.

Dear coolbyteben, Thank you for your rewarding review of Novotel Singapore on Stevens! I am pleased to learn that you enjoyed your stay with us. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

Great hotel, shuttle bus service can be improved

Tripadvisor 评级 4.0/5

winglee2019 Family - 26/12/2019 经 TripAdvisor 认证的评论

Lovely hotel with clean comfortable rooms n amenities. Room service is also satisfactory. However, hotel shuttle bus service can be improved by more frequent and timely buses. Bus left before scheduled time when bus not yet full. N bus didn't leave when it's full n whole bus waited until scheduled time.

Dear winglee2019, Thank you very much for your review of Novotel Singapore on Stevens. I am pleased to learn that you found our lovely hotel clean and comfortable. Please rest assured that your comments about the shuttle bus have been shared with our Rooms Division Manager for further review and constructive action. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

服务很好,环境不错

客户意见评级 4.0/5

家庭住宿 - 25/12/2019 所有已确认评论

提前给办理了入住,服务很好,大多人都会中文,早餐也算丰富,就是床略微小一点,地理位置不太方便,出门有班车,性价比还可以

Dear M.H, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Good choice to stay again

Tripadvisor 评级 4.0/5

Trip740849 Couples - 25/12/2019 经 TripAdvisor 认证的评论

My second visit to this hotel, except for the slightly inexperience of the morning check-in gentleman on ground floor in handling my early check in which made me a bit annoyed, I would recommend people to stay at this hotel not only because of the good size swimming pool and 24 hours gym, but also the hospitality i received on the executive lounge (10th Floor), in particular to Anna and the gentleman handled my check in (sorry i forgot his name). Overall, a good place to relax and for business as it is located in prime area in Singapore. Also the shuttle service is a good choice for us looking for MRT transportation as it drops us off at T Gallaira which is steps away from the famous shopping malls also. One suggestion would be to the shuttle bus driver to make proper arrangement for queuing people to get on the bus instead of stopping at the middle of the queue...........people from the mid queue were rushing into the bus....... small issue but worth to look into by Novotel management team.

Dear Trip740849, Thank you for your review of Novotel Singapore on Stevens! Service is a top priority for us and hence I am delighted to know that our team members rendered their services well. Your comments have been shared with them and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. Your comments about the shuttle bus queue have been shared with our Rooms Divison Manager and our Concierge Team members for further review and constructive action. Thank you for your review and on behalf of everyone here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

Wonderful property

Tripadvisor 评级 5.0/5

wm1509 Couples - 21/12/2019 经 TripAdvisor 认证的评论

Celebrated my wife’s birthday over a weekend stay and we had a great stay as we received impeccable service from the team at Novotel Stevens. Special mention to Reuben, who was at the Premier Lounge, for his hospitality and going the extra mile to prepare a slice of cake for my wife. Well done guys!

Dear wm1509, Thank you very much for your excellent review of Novotel Singapore on Stevens and happy belated birthday wishes to your wife! Service is a top priority for us and hence I am delighted to know that Reuben and the rest of our team members rendered their services well. Your compliments have been shared with them and I am sure that this will serve as an encouragement as we strive to continuously improve the quality of our services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

舒适的没有选择的酒店体验

客户意见评级 4.0/5

顾. 家庭住宿 - 20/12/2019 所有已确认评论

房间不大还是很舒适,雅高提供酒店太少,我提前二个月居然订不到一家5星级的酒店,选这家也是没有办法

Dear X, Thank you for your review and on behalf of the Management and team members here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Great hospitality near orchard

Tripadvisor 评级 4.0/5

ferry2402 Solo travel - 20/12/2019 经 TripAdvisor 认证的评论

Friendly and quick check in service, a new property surrounding orchard, good taste and various breakfast menu. Modern and classy interior and furnitures. I had all my membership benefit, thanks for placing me on your 10th executive lounge floor. It is not close enough to mrt or bus station, but they provide shuttle service every 30 minutes to orchard and it is so usefull. I would love to comeback here someday.

Dear ferry2402, Thank you very much for your wonderful review of Novotel Singapore on Stevens! Our goal is to make sure that all of our valued guests have a great stay with us hence it’s a great pleasure to receive a positive review from you. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Warm Regards, Kevin Bossino General Manager Novotel Singapore on Stevens

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