新加坡史蒂芬美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 1,820 评论

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新加坡史蒂芬美居酒店 - Image 1
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Orchard District, 28 Stevens Road 01 02, 257878, 257878 新加坡, 新加坡

描述

酒店其他优惠

  • 环境宁静而富有地方特色，郁郁葱葱的都市天堂

  • 位于城市中心黄金地段，靠近乌节路和联合国教科文组织遗址--新加坡植物园

  • 可在多台设备上享受无使用限制的高速互联网接入

  • 24 小时客房服务、健身房和自助洗衣房。35 米的无边泳池、浅水泳池和 4 间餐饮店

  • 午餐和晚餐时免费停车。酒店住客可享受过夜泊车服务

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酒店位置

新加坡史蒂芬美居酒店

Orchard District, 28 Stevens Road 01 02, 257878
257878 新加坡
新加坡

GPS:1.313439, 103.828417

电话
传真 +65 6491 6085

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

WINESTONE

WINESTONE 餐厅周围环境绿意盎然，秉持融合的美食理念，供应精选葡萄酒和重塑的西方特色菜肴，让客人享受独特的美食之旅，还有来自世界各地的实惠优质葡萄酒。

预订

我们的客人评论

我们的客人评论

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ALL 评级  4.1/5  1,820 评论

客户意见评级 5.0/5

Zhe Q. 家庭住宿 - 所有已确认评论

非常好的住宿体验

Dear Valued Guest, Thank you for your positive feedback regarding your stay. We are delighted to hear you had a wonderful experience at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Piotr Kupiec General Manager

客户意见评级 4.0/5

Tonghui Z. 商务住宿 - 所有已确认评论

酒店前面正在修路，导致出行有点不方便

Dear Valued Guest, Thank you for your kind feedback regarding your recent stay with us. We acknowledge the roadworks in front of the hotel may have caused some inconvenience. We appreciate your understanding and hope to welcome you back soon for a more seamless experience. Best regards, Piotr Kupiec General Manager

客户意见评级 4.0/5

Zhenfang W. 朋友住宿 - 所有已确认评论

住宿环境比较舒适，房间在市中心的酒店来说比较大了，卫生条件也算不错。但外部装修比较吵闹，公交车比较方便，地铁就不算方便了

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are pleased to hear you found your accommodation comfortable and spacious. We appreciate your comments about the noise from the driveway renovations and the public transport accessibility. The hotel provides a complimentary shuttle bus to ferry our guests to the closest MRT station for added convenience. We are also pleased to inform you the driveway has reopened. We look forward to welcome you back should your travels take you back to Singapore. Best regards, Piotr Kupiec General Manager

客户意见评级 5.0/5

Song L. 家庭住宿 - 所有已确认评论

保洁Cai ting非常好 打扫的非常干净 人也很热心中文跟我们沟通 体验感非常好

Dear Valued Guest, Thank you for your positive feedback regarding our convenient location and the cleanliness of our hotel. We are especially pleased to hear that Cai Ting provided exceptional service and there was no language barrier with our team. Your satisfaction is our priority, and we look forward to welcoming you back. Best regards, Piotr Kupiec General Manager

客户意见评级 2.0/5

Xinyi Y. 家庭住宿 - 所有已确认评论

打扫房间不及时，信用卡重复扣房费（携程全款预付的情况下），定金退款不及时（目前还没收到），住4天都没有梳子，得自己问前台要，有一天早上莫名其妙六点门铃响了2分钟

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We sincerely apologise that your recent stay did not meet your expectations and regret the inconvenience caused. Please allow us to clarify the additional charge reflected on your credit card was a pre-authorisation hold collected upon check-in as part of international hotel standard procedures for incidental charges, and not a duplicate room payment. The pre-authorisation amount is automatically released by the hotel in the event there are no incidental charges incurred. The release timeline may vary depending on the issuing bank’s processing time. We have checked on the room cleaning schedule and our records show the room was cleaned within our room cleaning schedule on 13 May and 15 May. In our efforts to promote responsible cleaning practices that minimise the environmental impact, our Hotel has adopted an environmental sustainability program designed to focus on reducing water and energy consumption, lowering our carbon footprint. We have introduced non-cleaning days which was on the 14 May for your stay. For room amenities, a comb will be provided upon request and we had sent one up to your room on 13 May when we received your request at 11:54hrs. Upon viewing our CCTV camera footage of the room corridor, there was no one at the door at 6.00am throughout the duration of your stay. On this note, we have requested for our Engineering team to check on any malfunction of the doorbell which had caused the disturbance. Your comments have been shared with the relevant teams for immediate review and improvement to ensure a more seamless guest experience moving forward. Thank you once again for your valuable feedback. We truly hope to have the opportunity to welcome you again in the future and restore your confidence in us. Yours sincerely, Piotr Kupiec General Manager

其他网络用户评价我们的酒店

  • 1,632 评论 8.4/10 位置
  • 2,217 评论 6.4/10 房间
  • 2,324 评论 7.3/10 服务
  • 37 评论 8.1/10 上网
  • 996 评论 7.4/10 清洁度
  • 717 评论 7.5/10 设施
  • 623 评论 7.4/10 早餐
  • 484 评论 8.1/10 氛围

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