greet Berlin Alexanderplatz

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 417

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BERNHARD WEISS STRASSE 8, 10178 BERLIN, Niemcy

Opis

O hotelu

  • Optymalna lokalizacja w centrum miasta przy Alexanderplatz w Berlinie

  • W całym hotelu dostępne jest Wi-Fi.

  • Nowoczesne pokoje z trwałymi meblami

  • Otwarte lobby z salą śniadaniową, salonem i częścią biznesową

  • Całodobowy minimarket w lobby z przekąskami i napojami

Nasze pokoje

Lokalizacja hotelu

greet Berlin Alexanderplatz

BERNHARD WEISS STRASSE 8
10178 BERLIN
Niemcy

Pozycja GPS:52.523718, 13.416174

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Całkowity zakaz palenia na terenie całego obiektu

Śniadanie

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 417

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 438

Disgusting treatment by obnoxious rude female receptionist

Ocena na stronie TripAdvisor 1.0/5

Ross E Friends getaway - Opinia zatwierdzona w TripAdvisor

Rude and obnoxious female member of reception staff who threatened me with calling the police due to her not giving us all of our booked rooms. Couldn’t understand that 2 rooms were on one reservation so refused to give me a room key but has charged me for one nights stay when we didn’t even have a room key! Then gave our group a single room which they joked and called the ‘urinal room’ due to the smell of urine instead of the superior twin room that was booked back in December 2023! Honestly worst hotel I have ever stayed in! Plenty of much better hotels in the area with much friendlier staff!

Dear Ross, Thank you for taking the time to review your stay. We are truly sorry to hear about the challenges you faced during your check-in process and the discomfort you experienced in the room allocated to your group. Our aim is to provide a welcoming environment and efficient service, and it appears we fell short in this instance. While we do have a variety of room types, as outlined in the context, it seems there was a misunderstanding regarding your reservations. We take such matters seriously and are looking into the situation to ensure our guest service is consistent and accommodating. Luckily, upon check-out, we were able to talk about what happened. At the end of the day you had booked and used 4 rooms, even if one of them was only for 1 night. We have responded to you with a generous refund and we hope that we were able to smooth things out a bit. Kind regards, Your team from greet Berlin Alexanderplatz

very good ..could do even better

Ocena na stronie TripAdvisor 4.0/5

Simomisb Opinia zatwierdzona w TripAdvisor

very clean rooms and bathroom. courtesi kettle is only inside some rooms...should be in every room. coffe and tea bags were not replaced.... beds are confortable sofa is not if those few things are improved it will be an excellent hotel near underground and train from airport

Dear Guest, Thank you for taking the time to share your review. We are pleased that we were able to meet your expectations with our high standards and strategic location. However, our guests' opinions are very useful as they help us to identify areas in which we can improve; please know that we have noted your feedback. We look forward to welcoming you back for another stay in the future. Best wishes, Your team from greet Berlin Alexanderplatz

Poor experience

Ocena na stronie TripAdvisor 2.0/5

dortea287 Opinia zatwierdzona w TripAdvisor

The hotel was not worth the cost. The room was poor and not clean. The bathroom smelled of the sewer and it was smelling in the room too. The aircon did not work and the noise fra the street was so loud you could not open the windows. All together it was a very poor experience and we will definitely not Come back again. Choose another hotel.

Dear Dortea, Thank you for taking the time to share your feedback, We appreciate that you chose to stay with us, however, we are truly sorry to hear about the issues you encountered during your stay. Cleanliness is of utmost importance to us, and we apologize for any shortcomings in this regard. We will address your concerns with our housekeeping team to ensure improvements are made. Regarding the noise from the street, our hotel does feature double-glazed windows to minimize noise, but we understand that it may not have been sufficient in your case. As for the air conditioning, we do provide extra fans at reception upon request to ensure our guests' comfort. We apologize for any inconvenience this may have caused. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Your team from greet Berlin Alexanderplatz

Ocena klientów 3.5/5

Krzysztof Rodziny - Opinie potwierdzone ALL

na minus: 3 maile przed przyjazdem do hotelu, zero odpowiedzi, na plus: zameldowanie godzinę wcześniej się udało

Dear Krzysztof, We thank you very much that you took the time to write a review about your recent stay. We are very pleased to receive positive feedback but we also pay attention to the critical points, because it is important for us to improve continuously. We hope that we can welcome you again. Best regards from Berlin Nicole Dobelmann, Resident Manager

Dobra lokalizacja

Ocena klientów 4.0/5

Aga Rodziny - Opinie potwierdzone ALL

Przyjemnie czysto ,mala strefa do jedzenia śniadań.

Dear Agnieszka, Thank you very much for your review! We hope to welcome you and your family again soon. Best regards from Berlin Nicole Dobelmann, Resident Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 656 Liczba opinii 9.4/10 Lokalizacja
  • 746 Liczba opinii 5.8/10 Pokój
  • 540 Liczba opinii 8.4/10 Obsługa
  • 19 Liczba opinii 6.8/10 Internet
  • 379 Liczba opinii 8.3/10 Śniadanie
  • 297 Liczba opinii 7.9/10 Czystość
  • 143 Liczba opinii 3.2/10 Udogodnienia
  • 6 Liczba opinii 3.3/10 Napoje

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