SO/ Maldives 5 étoiles

Dear Rudy, Warm greetings from SO/ Maldives! Thank you for taking the time to share such detailed feedback following your stay and please allow us to clarify a few points. Regarding the villa change request, an alternative villa was offered when the sun exposure on the deck did not meet your expectations. As your reservation was for a water villa, an option to upgrade to an ocean-view villa was also presented, which you chose not to proceed with. Your early arrival was accommodated at 10:15 AM, allowing you to settle in ahead of the standard check-in time. Your late check-out request was also arranged in line with the agreed terms. For the dolphin excursion, the charge applied covered two adults, not three as mentioned, and reflected a lower amount than stated. As this is a natural wildlife experience, dolphin or turtle sightings cannot be guaranteed, however many guests do enjoy the excursion and share positive feedback. As for your final evening’s dinner, the bill reflects two main courses, one dessert, and drinks. We sincerely value your recognition of the team members who made a positive impression, particularly guest experience porters and the Citronelle Club hosts. Your observations concerning pricing, villa location, and the check-out process are noted and will be shared with the relevant departments for review, supporting our ongoing efforts to refine and enhance the guest experience. We appreciate your time and wish you well in your future travels. Kind regards, Viu - Guest Experience

Dear Stephane, Chic greetings from SO/ Maldives! Thank you for your thoughtful and wonderful review. We’re delighted to hear that your entire stay was very pleasant, with exceptional service and special attention throughout. It’s fantastic that the culinary experience left such a great impression as well. We’re honored that every member of our team contributed to your satisfaction, that truly reflects the spirit we strive for at SO/ Maldives. We can’t wait to welcome you back for an even more exceptional experience soon. Warm regards, Viu – Guest Experience

Dear Mimoun, Chic greetings from SO/ Maldives! Thank you so much for your wonderful feedback. We are delighted to hear that your stay was nothing short of exceptional. Our heavenly beaches and well-equipped water villas are designed to offer the ultimate in comfort and tranquility, and it’s fantastic to know they lived up to your expectations. Ahsan will be thrilled to hear your kind words, he truly embodies the spirit of attentive and heartfelt service that we pride ourselves on. Olivier, as part of our management team, is also always keen to personally connect with our guests. Thank you again for choosing us and for sharing your experience. We look forward to welcoming you back for another unforgettable stay. Warm regards, Viu – Guest Experience

Dear bleu wonkapeu s, Chic greetings from SO/ Maldives! Your review is as magical as the experience you describe, what an absolute delight to read your words. Thank you for sharing this with us. From the moment you arrived, it was our pleasure to welcome you into the SO/ world, where every detail is curated to surprise, soothe, and inspire. Knowing that the tranquility of the island, the sophistication of our villas, and the warm attentiveness of our team resonated so deeply with you means everything to us. Your kind mention of our culinary offerings, especially the floating breakfast, has us smiling, we believe every meal should be a celebration, and we're thrilled you felt the love and creativity behind each dish. More than anything, thank you for choosing us to be part of such meaningful memories. You've captured the very soul of SO/ Maldives, effortless elegance, genuine care, and unforgettable moments. We can’t wait to welcome you back to paradise. Until then, stay stylish. Warm regards, Viu – Guest Experience

Dear Walid M, Chic greetings from SO/ Maldives! What a dreamy note, thank you for sharing your beautiful words. We’re delighted you found paradise here with us, and even more touched to know Anaa made your stay so unforgettable. She’s a sunshine, and we’ll make sure she sees your lovely message. We’re already counting the days until we see you again, with all our love. Warm regards, Viu – Guest Experience