Dhawa Ihuru

Dear Valued Guest (carog76), Thank you for choosing Dhawa Ihuru Maldives for your recent getaway. We truly appreciate you sharing your experience. Your kind words have been shared with the team—especially Rohit, Afraah, Widia, and Pradeep—who are delighted by your recognition. It brings us great joy to know you found the relaxation you were seeking. We look forward to welcoming you back to your home away from home. Warm regards, Hery Kuswoyo General Manager

Dear Valued Guest (Tassin69), Thank you for sharing your feedback following your recent stay at Dhawa Ihuru Maldives. We sincerely appreciate your time and hope you had a safe journey home. It was a pleasure having you as our guest. We are truly concerned to learn about the issues you encountered and would like to take this opportunity to provide further clarification: Seaplane & Domestic Transfers – Given that we are just 25 minutes from Malé, we aim to maximize our guests’ time at the resort. Transfers are scheduled based on flight details provided by guests and confirmed with the respective seaplane or domestic carrier, ensuring departure at least an hour before check-in closure. Unfortunately, in your case, the domestic flight was delayed—a factor beyond our control as it falls under a separate service provider. We regret any inconvenience this may have caused but hope for your kind understanding. Construction Work – There was no ongoing construction during your stay. The work you may have noticed was an urgent repair of the spa roofs, which had sustained damage due to recent heavy rains. While we have scheduled maintenance plans in place, this repair was necessary for guest safety. We sincerely apologize if it impacted your experience. Booking via Travel Agents – While we maintain agreements with travel agents and tour operators, we ensure they receive clear information about our resort’s concept and accommodation categories. If there was any miscommunication on their part, we deeply regret the inconvenience and extend our sincere apologies on their behalf. We greatly value your feedback and have shared your concerns with the relevant teams to ensure continuous improvement. Our commitment remains to providing exceptional experiences, and we truly hope to welcome you back in the future to restore your confidence in us. Thank you once again for your valuable insights. With warm regards, Hery Kuswoyo General Manager

Dear Valued Guest (286elal), We hope you arrived home safely. We are thrilled to welcome you to Dhawa Ihuru Maldives and sincerely thank you for choosing our resort for your quick getaway from the hustle and bustle of city life. Your patronage and loyalty mean the world to us. We deeply appreciate you taking the time to complete our online guest satisfaction survey and for a positive rating on your most recent stay. Your kind words will be shared with our dedicated team, particularly Hanane, Afraah, Rohit, Adam, Hannah, and Sambe, they would be delighted to receive your warm acknowledgment Our priority is our guests’ safety and comfort. We are glad to know that we can provide you with much-needed rest and relaxation during your stay. We look forward to welcoming you back to our paradise island soon, your home away from home. With warmest regards, Hery Kuswoyo General Manager

Dear Nolwenn, We are honored that you have chosen Dhawa Ihuru Maldives for a quick getaway from the hustle and bustle of city life, and we thank you for sharing your experience. While we strive daily to deliver exceptional service, it is always nice to know that our efforts are recognized. Your positive rating means a lot to us, and we have shared your appreciation with the team, particularly Allath, who will be thrilled to be recognized in such a cordial manner We sincerely appreciate the opportunity to serve you and hope to see you again at your home away from home. With best personal regards, Hery Kuswoyo General Manager

Dear Laura, We hope you arrived home safely. We extend our heartfelt gratitude for choosing to stay at Dhawa Ihuru Maldives to escape from the hustle and bustle of city life. Your feedback is invaluable to us, and we appreciate the time you took to share your experience. We are delighted that you and your family enjoyed your stay. Your positive rating means a lot to us, and we have shared your commendations with the team, especially with Allath, who will be thrilled to receive your recognition. Thank you once again and we eagerly await the opportunity to welcome you back soon. Warm regards, Hery Kuswoyo General Manager