Mercure Brisbane Garden City bintang 4

Catatan tamu Avis (Peringkat ALL) 3.8/5 1.109 ulasan

Jaminan Harga
Terbaik
Mercure Brisbane Garden City - Image 1
Mercure Brisbane Garden City - Image 2
Mercure Brisbane Garden City - Image 3
Mercure Brisbane Garden City - Image 4
18 MacGregor Street, 4122 UPPER MOUNT GRAVATT, Australia

Deskripsi

Keistimewaan hotel

  • Area publik yang telah direnovasi dan sistem AC baru di setiap kamar

  • Tersedia ruang pertemuan dan acara, WiFi gratis, dan parkir di hotel

  • Layanan terbaik, resepsionis 24 jam, penatu bersama, dan suasana menenangkan

  • Setiap kamar memiliki dapur kecil dengan kulkas mini

  • 15 menit dari Brisbane CBD, 2 menit ke Westfield Garden City, 30 menit ke Gold Coast

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Lokasi hotel

Mercure Brisbane Garden City

18 MacGregor Street
4122 UPPER MOUNT GRAVATT
Australia

GPS:-27.565799, 153.086611

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

DISTRIKT PRESS CAFE

Awali hari Anda dengan sarapan prasmanan lengkap di Mercure Brisbane Garden City. Termasuk telur orak-arik, bacon renyah, dan tomat panggang, atau jika ingin takeaway, tersedia kroisan atau muffin hangat.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.8/5  1.109 ulasan

Peringkat TripAdvisor  3.0/5  22 ulasan

Would never book again!

Catatan Tripadvisor 1.0/5

RachelL621 Ulasan TripAdvisor tersertifikasi

My stay was deeply disappointing. The room’s cleanliness and maintenance fell far below Accor standards (including mould in the shower, dirty cups left behind, and empty body wash dispensers), security measures were inadequate, and housekeeping entering without knocking. I raised these concerns at checkout and again via email, yet I have not received any response from management.

Dear Rach, Thank you for sharing your experience with us. I sincerely apologize for the shortcomings you encountered during your stay. Cleanliness and maintenance are of utmost importance, and I regret that we did not meet your expectations in these areas. Additionally, I understand your concerns regarding security and housekeeping protocols. Your feedback is valuable, and it will be addressed with our team to ensure improvements. I am sorry to hear that you have not received a response; we will review our communication processes to enhance our guest relations. Himanshu Malhotra Front Office Manager

Great stay, wonderful staff

Catatan Tripadvisor 5.0/5

Melissa L Ulasan TripAdvisor tersertifikasi

Great service. Staff were very kind. Room clean and comfy and hotel is in a great location. Easy M1 access and plenty of food options at nearby shopping centre. Good for business as convenient to access airport if you allow for peak hour. Five stars.

Dear Guest, Thank you so much for your wonderful review and five‑star rating. We’re delighted to hear that you enjoyed our friendly service, comfortable rooms, and convenient location. It’s great to know our proximity to the M1, nearby dining options, and easy airport access helped make your stay smooth and productive. Himanshu Malhotra Front Office Manager

Friendly staff but average rooms.

Catatan Tripadvisor 3.0/5

Tina E Ulasan TripAdvisor tersertifikasi

I have stayed twice so far. Friendly staff. The first large room was a bit warm as the air conditioner seemed to struggle to keep up. There is no flyscreens on the windows so when you open them bugs fly in. My TV had no remote on the second visit. I reported it and they tried some other remotes they have but none seemed to work so they just said 'bad luck'. When I tried to watch my TV from my iPhone, it connected to a TV on a lower level instead. There is also no power points next to the bed so you can only charge devices on the other side of the room. Phone did not work either to be able to call reception. If you are looking for the QR code to order anything, sometimes they are behind the pillow on the bed and you can't see them.

Dear 20tinae, Thank you for taking the time to share your feedback and for choosing to stay with us again. We’re really glad to hear that our team made you feel welcome, though we’re disappointed to learn that several aspects of your room didn’t meet expectations. We appreciate you highlighting the issues with the air conditioning, window screens, and the TV remote. Your experience with the TV connection and the response you received is certainly not the standard we aim for, and we’ll be addressing this with our team to ensure it doesn’t happen again. We’re also reviewing the placement of QR codes and the availability of bedside power points and working phones, as these conveniences make a big difference to a comfortable stay. Your feedback is incredibly valuable and helps us improve the experience for all guests. We hope we’ll have the chance to welcome you back and provide a stay that reflects the level of comfort and service we strive for Himanshu Malhotra Front Office Manager

Catatan tamu Avis 5.0/5

Lanny D. Keluarga - Ulasan terverifikasi ALL

Resepsionis ramah. Siap membantu

Pengunjung yang terhormat, Terima kasih atas ulasan yang baik tentang hotel kami. Kami senang bahwa Anda telah menikmati kunjungan Anda dan kami berharap akan segera berjumpa dengan Anda lagi. Dengan hormat, Kenley

Comfortable room

Catatan Tripadvisor 5.0/5

pezandmez2016 Couples - Ulasan TripAdvisor tersertifikasi

We had a great stay our room was comfortable. The staff were friendly and helpful. The breakfast is good, very tasty and gave us a lift to start our day. The Garden City shopping area is within walking distance and the M1 is easy to get to.

Dear Guest, Thank you for sharing your lovely feedback. We’re delighted to hear that you had a great stay and found your room comfortable. It’s wonderful to know our friendly team and tasty breakfast helped start your day on a positive note. We’re also glad you enjoyed the convenience of our location, with Garden City and the M1 so close by. We truly appreciate you choosing to stay with us and hope to welcome you back again soon. Himanshu Malhotra

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 491 ulasan 9.6/10 Lokasi
  • 888 ulasan 5.5/10 Kamar
  • 736 ulasan 7.4/10 Pelayanan
  • 19 ulasan 6.8/10 Internet
  • 484 ulasan 4.7/10 Kebersihan
  • 202 ulasan 5.8/10 Sarapan
  • 198 ulasan 6.5/10 Kesepadanan nilai
  • 22 ulasan 5/10 Minuman

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.