Mercure Sydney Blacktown 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 1.253 opiniones

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Descripción

Extras del hotel

  • Located in the heart of Greater Western Sydney, adjacent to Blacktown Workers Sports Club

  • 143 newly renovated rooms complete with kitchenettes, smart TVs and complimentary Wi-Fi

  • Versatile meeting room to create your ideal event

  • Convenient on-site guest laundry and dry cleaning facilities

  • 24-hour reception to assist you around the clock

Nuestros alojamientos

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Localización del hotel

Mercure Sydney Blacktown

170 Reservoir Road
2148 ARNDELL PARK
Australia

GPS:-33.79376, 150.89686

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

DISTRIKT PRESS CAFE

Distrikt Press is your home away from home, with dynamic spaces to sit, work or play, as well as flexible service styles and eating options. Check out our breakfast and all-day dining menu, and take your friends, co-workers or family members with you.

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Más información

Clasificación de ALL  3.8/5  1.253 opiniones

Valoración de TripAdvisor  2.3/5  23 opiniones

Below average

Nota de Tripadvisor 2.0/5

Stuart M Valoración certificada de TripAdvisor

The trouble started on the first night when we had booked an executive queen room. Besides there being nothing special about the room, we could hear a thumping noise all night from above and we requested to be moved for the rest of the stay. Mercure accommodated. We were told the lift wasn't working and we had to leg it up to the third floor with our bags. We then discovered that the lift was actually working but found it to be full of spilt milk. A few hours later someone came to clean it up. In the meantime, it had been walked down the corridor into a slippery, smelly mess. Breakfast was beige, with limited options. The bacon was soggy, and eggs were scrambled only and watery. We ordered room service on the second night. The toasted sandwich was flat and cold. The hot chips were undercooked, soggy, and oversalted. The steak sandwich was inedible. There are trees growing out of the gutters, and the place looks generally unloved. They have also done something strange with the room lighting, which I assume resulted from removing the card/key access in the room. You need an engineering degree to work out which lights work from which switches. Right now, even Travelodge did a better job than Mercure. It is grossly overpriced for what it is, and we won't be back. On the upside, the staff are doing the best they can, and the pillows were awesome.

One night in Blacktown

Nota de Tripadvisor 5.0/5

PepeB122 De negocios - Valoración certificada de TripAdvisor

Arrived and did the automated check-in, I like that idea makes it so much quicker. I went to my room and i was surprised by 3 mini doughnuts they were a nice treat. The room was fine very clean and tidy and the a/c was very good it was a hot day i ordered room service that was great value very nice. There is the sport club next door with a buffet and a bistro and Maccas in the carpark but the room service was a great option and well worth it. Thanks to the staff at Mercure Blacktown.

Great hotel not only for a place to stay but also for corporate event

Nota de Tripadvisor 5.0/5

sherelydf De negocios - Valoración certificada de TripAdvisor

Booked their restaurant for team’s Christmas party and Mercure Blacktown surpassed our expectations. We were well looked after, menu and food really great with affordable prices. Their GM Stephen and managers Ollyvia and Marjan so friendly and accommodating. They also have a big backyard lawn where we chill out after dinner. Highly recommended and will book them again on our next work party.

Terrible Service

Nota de Tripadvisor 1.0/5

Tane M Valoración certificada de TripAdvisor

There is a constant dull banging sound which prevented me from being able to sleep. I attempted to contact reception for support to either move to a room where the sound was not present or cancel my reservation entirely. The room itself was clean and has a comfortable bed and pillows. The check-in process was horrible & unpersonal. No welcome to Mercure, or please enjoy your stay, nothing. You check yourself in - like the self-serve kiosks across the driveway at McDonald's. You pay by card, the get a receipt with your room number. No instructions on where to find your room. The real-life receptionist is in the biggest hurry to get rid of you & quickly tells me to use the lift to my right just past the ladies cleaning the room with the door open and the unsightly laundry room- only to find that the lift was out of order. So I go back to the busiest receptionist without customers, who redirects me with all my luggage to the stairs past the maintenance trollyeys blocking the hall way. All in all - a horrible stay from the moment I completed my own check-in. If you're looking for a Maccas self-serve style get away with horrible service, exposed cleaning, and maintenance trolleys - book a room at Mercure Blacktown.

It was great

Nota de Tripadvisor 5.0/5

JAYE S En solitario - Valoración certificada de TripAdvisor

It was great the location great but the heating and cooling unit was hard to work out In the Bathroom Thre wasn't Match Body wash and Shampoo and conditioner In the shower

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 378 opiniones 9.5/10 Ubicación
  • 1.143 opiniones 5.9/10 Habitación
  • 850 opiniones 7.2/10 Servicio
  • 26 opiniones 5.2/10 Internet
  • 547 opiniones 5.3/10 Limpieza
  • 214 opiniones 5.4/10 Desayuno
  • 214 opiniones 4.6/10 Comida
  • 10 opiniones 5.4/10 Sostenibilidad

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