Peppers The Hills Lodge 4,5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 1.614 opiniones

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Peppers The Hills Lodge - Image 1
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Peppers The Hills Lodge - Image 4
1 Salisbury Rd, Cnr Windsor Rd, 2154 CASTLE HILL, Australia

Descripción

Extras del hotel

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

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Localización del hotel

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Teléfono
Fax +61 2 9899 1182

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

NOBLES RESTAURANT

El chef Ryan Goetzke ha diseñado un menú adaptado a todos los gustos que incluye una excelente selección de platos a la carta y especialidades para los viajeros habituales que deseen disfrutar de platos más relajados.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  1.614 opiniones

Valoración de TripAdvisor  4.5/5  669 opiniones

Lovely accommodation with a negative for me

Nota de Tripadvisor 4.0/5

daniellesL6959PI Valoración certificada de TripAdvisor

I had mixed feelings about leaving a review as even though this hotel is lovely and has many positive aspects I had a negative experience. I’d specifically booked an accessible room (plus left a note about this in my booking) but when it came to checking in I was told they didn’t have an accessible rooms. I was pointed to some stairs and told that’s where my room was. It was only that I said I’d probably fall down the stairs (as I have balance issues) that an accessible room was then sourced. I had to wait however for quite some time for it to be ready. I had had a long drive to get there, had to be at a function in less than two hours and this delay meant I felt flustered and rushed and was late. I’d recommend if booking an accessible room to double check that there is one available. I’d also recommend the room service breakfast booking form be left on the desk with the other hotel information. It was on a low shelf with the tea and coffee facilities so I didn’t see it. The hotel is however very pleasant and the rooms are nicely furnished and very clean. The buffet breakfast is good too with “barista” coffee available. For most people without accessibility requirements I would recommend.

Thank you for sharing your mixed experience at our hotel. We apologize sincerely for the mistake with your accessible room booking and the subsequent delay. We understand how frustrating and stressful this must have been, especially given your time constraints. We appreciate your feedback on how we can improve our processes, including double-checking accessible room availability and making our room service breakfast booking form more easily accessible. On a positive note, we're glad you enjoyed our hotel's ambiance, rooms, and buffet breakfast. We appreciate your recommendation for guests without accessibility requirements. Once again, we apologize for the issues you faced and appreciate your constructive feedback.

Great stay

Nota de Tripadvisor 5.0/5

Reece P Valoración certificada de TripAdvisor

Very good, staff very nice and efficient. 100% would stay again. Rooms very clean and spacious. Food was good, breakfast and dinner was amazing. Function room was good very clean and staff was very friendly and helped out with anything that we needed

Thanks for the kind feedback, we hope to welcome you back to The Lodge soon.

Great accommodation conveniently located

Nota de Tripadvisor 4.0/5

3500caroll En pareja - Valoración certificada de TripAdvisor

Wonderfully comfortable room that was clean and well appointed. Friday night was quiet, but Saturday parties were making a lot of noise in the parking area till 1 am. Not good when we had a long day of driving on Sunday. But we will be back in the future because the overall experience was great

Thank you for taking the time to share your feedback about your recent stay with us. We're thrilled to hear that you found your room to be comfortable, clean, and well-appointed. However, we apologize for the disturbance caused by the noise in the parking area on Saturday night. We understand the importance of a good night's sleep, especially before a long day of driving. We'll definitely look into ways to minimize noise disruptions in the future. We're glad to hear that despite this issue, you had a great overall experience and plan to return. We look forward to welcoming you back and providing you with an even better stay.

Timeless charm is the modern comforts

Nota de Tripadvisor 5.0/5

Trip43546016182 Valoración certificada de TripAdvisor

Our stay at The Hills Lodge Hotel was a nice blend of work and leisure.. From the warm welcome to the elegant, well-appointed room, our stay was short but pleasant and comfortable. The serene ambiance and beautifully landscaped surroundings provided a refreshing escape, where we enjoyed the delicious options for dinner and breakfast. The staff were attentive and genuinely committed to ensuring a pleasant experience. Improvement suggestion would be to add coffee machine to the room

Thanks so much for the review! Coffee machines are available in our suites and can be added to our premium rooms on request. We hope to see you again soon.

Nos gustó el hotel

Nota de Tripadvisor 4.0/5

Odyssey309743 En familia - Valoración certificada de TripAdvisor

Si, nos gustó bastante el hotel, para alguien que no tiene necesidad de estar cerca del CBD de Sydney, este hotel es muy buena alternativa. Las habitaciones nuevas, buen espacio, la piscina ideal para días de calor con los niños.....Volveremos de todas maneras.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 228 opiniones 9.2/10 Ubicación
  • 779 opiniones 8.4/10 Habitación
  • 812 opiniones 8.9/10 Servicio
  • 27 opiniones 3.2/10 Internet
  • 393 opiniones 8.6/10 Comodidad
  • 328 opiniones 7.2/10 Comida
  • 323 opiniones 8.6/10 Limpieza
  • 227 opiniones 8/10 Instalaciones

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Nuestros establecimientos cercanos

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.