Swissôtel Wellness Resort Alatau Almaty 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 39 görüş

Swissôtel Wellness Resort Alatau Almaty - Image 1
Swissôtel Wellness Resort Alatau Almaty - Image 2
Swissôtel Wellness Resort Alatau Almaty - Image 3
Swissôtel Wellness Resort Alatau Almaty - Image 4

Açıklama

Otel ekstraları

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

Konaklama olanaklarımız

Otelin konumu

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakistan

GPS:43.19633, 76.81227

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  39 görüş

TripAdvisor Derecesi  4.0/5  80 görüş

does not worth itsmoney

Tripadvisor puanı 2.0/5

Weini T TripAdvisor onaylı yorum

overall not satisfying experience. breakfast is poor, for example i had to wait 6 minutes to make a toast, not many options. poor room service, no minibar in the room. Bathroom is leaking when you take a shower, water everywhere. Electric sockets are broken in bathroom. wooden toothbrushes, it can leave splinters in your mouth

Superb and must in Almaty

Tripadvisor puanı 5.0/5

shridharm2014 Aileler - TripAdvisor onaylı yorum

This a fantastic hotel in Almaty. Though a little off the main city, but Yandex cabs are easily available and not that expensive. The hotel itself is vast and has amazing surroundings with well manicured gardens and a class wellness area (pool, Sauna, steam and hammam). Special mention of the small lake and the walking pathway and the restaurant around it. It’s a beautiful location for morning and evening walks with superb views of the mountains. The hotel is a part of a park consisting of a golf course.

Dear Shridhar M, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel and appreciated the beautiful surroundings and wellness area. We’re glad that the small lake, walking pathway, and restaurant added to your experience, providing a serene setting for your morning and evening walks with stunning mountain views. We hope to welcome you back soon for another fantastic stay in Almaty. Best regards, Guest Relations

Super stay

Tripadvisor puanı 5.0/5

525rajeshj Aileler - TripAdvisor onaylı yorum

This is an excellent property with Panaromic view of the Snowy mountains. Rooms are good with nice Balcony with Sofa seating outside. The Spa facilities are superb with Jakhuzi , number of swimming pools and Sauna, steam and Hamam which are nicely maintained. Restaurant is nice though there could be provisions of vegetarian options. Language is an issue and there is staff shortage which at times causes an issue with timely room service

Dear 525rajeshj, Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the panoramic views of the snowy mountains, the comfortable rooms with balconies, and the superb spa facilities including the jacuzzi, multiple swimming pools, sauna, steam room, and hammam. We appreciate your kind words about our restaurant, and we will certainly take your suggestion about adding more vegetarian options into consideration. We apologize for any inconvenience you experienced due to language barriers and staff shortages. We are actively working on improving our team and service to ensure that all our guests receive timely and efficient service. Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back for an even better experience in the future. Warm regards, Guest Relation department

Beautiful resort

Tripadvisor puanı 5.0/5

Rohit S Aileler - TripAdvisor onaylı yorum

Resort is a 20 to 30 minutes away from city centre in a green belt. Feel very close to nature. Rooms are big. We stayed in deluxe suite for 4 nights, which was spacious for a family of 4. Breakfast spread was expansive and delicious with vegetarian options. Their pool was excellent with water massage and heated jaccuzi. We also enjoyed playing tennis. Staff courteous and prompt. Concierge desk needs to improve to help foreign guests with local sightseeing, not much information on almaty city there

Dear Mr. Rohit S., Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay at our resort, finding it a serene escape so close to nature. It's wonderful to know that our deluxe suite provided ample space and comfort for your family, and that you relished our expansive and delicious breakfast spread with vegetarian options. We're glad you appreciated our excellent pool facilities, including the water massage and heated jacuzzi, as well as the tennis amenities. Your kind words about our courteous and prompt staff are much appreciated. We apologize for the inconvenience you experienced with our concierge desk. We are committed to improving our services and will ensure that our team is better equipped to assist foreign guests with local sightseeing and provide more comprehensive information about Almaty city. Thank you once again for your valuable feedback. We hope to welcome you back soon for another delightful stay. Warm regards, Guest Relation Department

Great Team at SwissOtel

Tripadvisor puanı 5.0/5

Gulnaz M TripAdvisor onaylı yorum

We have had a fantastic stay at the hotel. The room is beautiful, amenities of a very high standard, great food, really nice Spa facilities. But most of all, the Team that wraps around you is absolutely fantastic, they are professional, friendly, capable and ready to help with any question. Special Thanks to Dilnaz at the reception, to Anel from the main restaurant Quarter, to Seit from Astau restaurant, to Nurgul from the kids club! They went an extra mile to help and made our stay seamless and enjoyable. Thank you and warm wishes, Gulnaz

Dear Gulnaz, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic stay at Swissotel and that you enjoyed your beautiful room, high-quality amenities, delicious food, and the lovely spa facilities. We couldn't be happier to hear such kind words about our team members. Dilnaz, Anel, Seit, and Nurgul are indeed exceptional individuals who go above and beyond to ensure that our guests have a seamless and enjoyable experience. We'll make sure to pass along your special thanks to them – they'll be delighted to hear your appreciation! We sincerely appreciate your feedback and the time you took to recognize our team. It's guests like you who make our job truly rewarding. We hope to have the pleasure of welcoming you back to Swissotel again soon for another memorable stay. Warm wishes to you and your family! Best regards, Guest Relations Department

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 226 görüş 7.1/10 Konum
  • 418 görüş 7.2/10 Oda
  • 527 görüş 6.8/10 Hizmet
  • 7 görüş 6.7/10 Wifi
  • 273 görüş 9.1/10 Otel Donanımları
  • 196 görüş 6.7/10 Yemek
  • 177 görüş 9/10 Wellness Bölümü
  • 159 görüş 7.8/10 Hijyen

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