Mercure Almaty City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 267 görüş

En iyi fiyat
garantisi
Mercure Almaty City Center - Image 1
Mercure Almaty City Center - Image 2
Mercure Almaty City Center - Image 3
Mercure Almaty City Center - Image 4
53 Abylai Khan Avenue, 050000 ALMATY, Kazakistan

Açıklama

Otel ekstraları

  • Şehir simgelerinin ve Ile Alatau dağlarının muhteşem manzaralarını sunan SPA ve Fitness kulübü

  • 5 tam donanımlı toplantı odası ve ücretsiz sınırsız WiFi

  • İtalyan bir şef tarafından hazırlanan yerel ve uluslararası yemekler sunan otel içi restoran

  • Almatı'nın merkezinde, tarih ve alışveriş bölgesi Arbat'a kolayca ulaşabileceğiniz bir konumda

  • Almatı Uluslararası Havalimanı'na 20 dakika

Konaklama olanaklarımız

Otelin konumu

Mercure Almaty City Center

53 Abylai Khan Avenue
050000 ALMATY
Kazakistan

GPS:43.263862, 76.939901

Telefon
Faks +7 727 344 2845

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  267 görüş

TripAdvisor Derecesi  4.5/5  181 görüş

Excellent Stay in a Prime Almaty Location

Tripadvisor puanı 5.0/5

altaee_ammar TripAdvisor onaylı yorum

The hotel enjoys an exceptional location in the heart of Almaty, putting guests withineasy reach of the city’s main attractions, restaurants, and shopping areas. The property is well-maintained, the rooms are comfortable, and the overall atmosphere is welcoming. It’s a great choice for travelers looking for convenience, accessibility, and a pleasant stay in one of the best areas of the city. إ

Dear Guest, Thank you very much for your kind words and for sharing your experience. We are delighted to hear that you enjoyed our prime location, comfortable rooms, and welcoming atmosphere. It is always our pleasure to provide a pleasant stay for our guests, and your feedback motivates us to continue delivering the best service. We look forward to welcoming you back to Mercure Almaty City Center soon! Best regards, Mercure Almaty City Center Team

Great place to stay

Tripadvisor puanı 5.0/5

Constantine T TripAdvisor onaylı yorum

It is a hotel with a great location, good facilities and very pleasant staff. Always glad to come back and enjoy my stay here. Thank you!

Dear Guest, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed our location, facilities, and the hospitality of our team. It is truly a pleasure to know that you choose to return and continue enjoying your stays with us. We look forward to welcoming you back again soon! Warm regards, Mercure Almaty City Center Team

Nice Stay at Mercure Almaty

Tripadvisor puanı 5.0/5

Debashis G TripAdvisor onaylı yorum

It was a nice experience. It's in the city center and is on the main road, near Arbat Street. The room was nice and well-furnished; the bathroom was spacious. The room had mountain view - you can see the ranges at a distance. Staff was friendly. The breakfast spread was nice. Check-in is quick, but for check-out, you need to wait for their staff member to check the mini-bar and report, which may take a little while.

Dear Debashis, Thank you for your feedback! We’re delighted to hear you enjoyed your stay, the mountain views, and our friendly staff. We appreciate your note regarding check-out and will review our process to make it smoother for future guests. Looking forward to welcoming you back to Mercure Almaty City Centre!

Pleasant hotel stay

Tripadvisor puanı 4.0/5

Christine C Couples - TripAdvisor onaylı yorum

We recently spent four nights here and had a pleasant stay. The location was quite central with a few good restaurants nearby and the Green Bazaar was about 20 mins walk away. Checkin was quick. When we got to the room we found only one set of face, hand and bath towels in the bathroom, and one pair of slippers and one bathroom. Rather strange cos we booked for two adults. A call to the reception and the ‘missing’ towels were brought up. The bed and the pillows were comfortable. Room was of decent size. Bathroom shower was good. No amenities provided though but luckily we brought our own. The Aircon was not very strong in the room so we had the window open to let the breeze in. Which was fine except it was rather noisy as the window faces the Main Street. But we were so tired from our outings that we slept through the noise! Two bottles of water were given each day. Breakfast selection was more than adequate, with cold and hot options. When we checked out, a very helpful and friendly staff at front desk helped us with the car that we ordered through the app. The driver was waiting on the opposite side of the hotel so he called the driver over for us. All in all we had a pleasant stay, didn’t regret our choice of hotel!

Dear Miss Christine, We very much appreciate your detailed comments regarding your stay at the Mercure Almaty City Center. It is always a pleasure to receive more details in feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Almaty Team

Wonderful family hotel with good service and centrally located.

Tripadvisor puanı 5.0/5

216manojb Aileler - TripAdvisor onaylı yorum

The hotel is centrally located with TSUM mall and Arabat street at a stone throw with a lot of eating and shopping options close by. All staff speak good to reasonable level of English and were very attentive. The cherry on the cake being a small garden beside the hotel a great place to hang out in evenings with roses and swing benches.. green and garden across the city and chill vibes of the people with civic sense makes Alamaty a great holiday place. Check in - Superb and very smooth, many thanks to the front desk team. They also ensured that our request for interconnecting rooms and vegetarian breakfast were duly conveyed to the respective teams. Rooms - We were 3 adults and were ideally placed for a junior suite however due to unavailability booked 2 rooms. Thanks to the hotel team they placed us on the higher floor with interconnected rooms and one accessible room for my mother. Both rooms were east facing with good sun light throughout the day and had beautiful mountain and city views. No balconies though, we realized most hotels and apartments in Alamaty had windows than balconies. The bed was superb and rooms equipped with all modern amenities. Ambient and lounge lights, huge wardrobes, nice big wash and shower room and storage area. The Samsung TV did not connect to our I Phones but we managed to connect with a Samsung phone. Room Service: Top notch and always ready to care to our requests. Cleaning was spic and span and all amenities duly re loaded - many thanks to the team. Breakfast: As vegetarians our buffet selection was limited to salads, fruits, dry fruits and the hash browns but here comes the best part of it.. The breakfast restaurant team were top notch and ensured they made us specific Indian breakfast items every day - the Chef and the team went out of the way for us and we are so very grateful for all your amazing hospitality and the food that you fed us.. sweets were Creatively done and to fall for. Special thanks to Chef Kasem, Kristina and the entire team for taking good care of us during our entire stay. Jacuzzi and spa: Jacuzzi with a mountain and city view.. awesome but the water was not that hot and also had a lot of chlorine hence we just used it once during our stay. The other amenities like Hamam, Sauna, Shower experience etc were superb and the staff at the spa were very courteous and ensured cleanliness and dry floors at all times - thank you. In all we were fed well and taken good care of during our entire stay - thanks team Mercure Alamaty.

Thank you so much for your heartfelt and detailed feedback! 🌟 We’re truly delighted to hear that you and your family enjoyed a comfortable and memorable stay with us at Mercure Almaty City Centre. It’s wonderful to know that our central location, attentive team, and room arrangements met your expectations — especially regarding the interconnected and accessible rooms, as well as the natural light and views. Your kind words about our Front Office, Housekeeping, and especially the Restaurant team and Chef Kasem & Kristina mean the world to us. We're also very pleased that we could offer personalized vegetarian options and that you felt well cared for throughout your stay. We take note of your comment regarding the Jacuzzi temperature and chlorine levels, and will work closely with the SPA team to ensure an improved and more comfortable experience going forward. Thank you once again for choosing us and for taking the time to share such valuable feedback. We truly hope to welcome you and your family back soon for another exceptional visit in beautiful Almaty! 💛 Warm regards, Team Mercure Almaty City Centre

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 270 görüş 9.7/10 Konum
  • 324 görüş 8.4/10 Oda
  • 403 görüş 9.3/10 Hizmet
  • 9 görüş 8.7/10 Wifi
  • 177 görüş 9.2/10 Kahvaltı
  • 128 görüş 8.1/10 Konfor
  • 125 görüş 9.4/10 Hijyen
  • 103 görüş 8.3/10 Yemek

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