Novotel Almaty City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 469 görüş

En iyi fiyat
garantisi
Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4
Dostyk Avenue 104 A, A25D5Y3 ALMATI, Kazakistan

Açıklama

Otel ekstraları

  • Almatı şehrinin ticaret ve kültür merkezinde ideal konum.

  • Yüksek teknolojili ekipmanlar bulunan 6 adet modern toplantı odası, tüm otelde ücretsiz Wi-Fi.

  • Uluslararası Deneyime Sahip Yabancı Şef

  • Geniş kapalı yüzme havuzu

  • 7/24 açık spor salonu

Konaklama olanaklarımız

Otelin konumu

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATI
Kazakistan

GPS:43.242166, 76.958027

Telefon
Faks +7 727 355 3939

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Le RestO

Restoranımız Fransız yorumuyla uluslararası ve yerel mutfaklardan çeşitli yemekler sunar. Burası hoş bir atmosfere sahip çok rahat bir yerdir. Yazlık teras, hafif bir öğle iş yemeği veya enfes bir kokteyl için sizi bekler.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  469 görüş

TripAdvisor Derecesi  4.4/5  165 görüş

2025 mükemmeliyet sertifikası

Decently good hotel with a few quirks

Tripadvisor puanı 4.0/5

Riddhi K TripAdvisor onaylı yorum

Decent hotel, we had a mostly positive experience, something I was apprehensive about as I read some negative reviews regarding service levels and treatment of Indian tourists. But thankfully it was fine- as long as you’re not expecting south east Asia or Middle East levels of hospitality , and frankly , the language barrier doesn’t help either - as not all staff speak English. But allowing for those differences- I had a good experience over all and will even come back given the positives. Positives - Fantastic location - major sights are walking distance, and yandex is easy if you’re not a walker - Good food though vegetarians may find it limiting beyond a few meals. - Proximity to good cafes and restaurants. We loved Navat, Pro Coffee nearby. - Front desk usually had English speaking people and was generally helpful - though you tend to have to ask for things you may get told automatically in other countries - Breakfast was not extensive but it was sufficient and tasty, with enough fruit, fibre and protein options, though those who need Indian food may find it wanting. - Indoor temperature controlled pool ( not warm, but usable in winter ) Cons - small rooms, it gets snug if it you have a child and need extra bed. Go for the suite if you have a child. - housekeeping tends to not tidy up the bedding if you leave stuff on it like clothes. We noticed this on a couple of days across rooms ( we had three rooms as a family). If we did a basic tidy up, then housekeeping put the bedding back properly. This is different from staff attitude in other countries but we got used to it. I’m not sure if that’s a true con, but just thought I would mention it so that people aren’t surprised when they come back to an unmade bed in the evening. Staff is polite mostly, if somewhat curt, but this I expected and so wasn’t phased by it. It’s just a quirk of the land. A couple of staff were chatty as well, usually the ones most comfortable in English. You may even find some Bollywood fans among the locals! As some people have noted , you have to fill a carafe from the filter on each floor as your drinking water supply in each room, but I think this is fine - it didn’t bother us too much and it’s good for sustainability. We did buy a few bottles of water from a supermarket for the very young and old people in our group. You can also order water from room service ( at a cost). Overall, Kazakh people are not overly smiley and friendly and as long as you accept that as their temperament, you will be fine. They are usually helpful if you ask, and Google translate works well and every one is used to using it. Almaty is an immensely walkable city with wide open sidewalks and a good food scene. Yandex app works very well, and takes away the English issues for getting around. I didn’t need a local sim even, I just activated Yandex app from my home country (India) before travel and was good to go.

Excellent property with kids and family

Tripadvisor puanı 5.0/5

Viketa11 Aileler - TripAdvisor onaylı yorum

Exceptional staff especially at the bar named AI sultan and Anvar- v polite - reception staff als all of them very very helpful. Kid friendly property with great location. Everything was walking distance and ice skating right outside the hotel -

Terrible Decision to choose this hotel. Staff is very business oriented mindset.

Tripadvisor puanı 2.0/5

San2706 TripAdvisor onaylı yorum

Rooms are very small, No cleanliness, No refill of Amenities, Not a Value for Money, Not designed for a Holiday stay. Hotel staff just ask our name and straight forward handed over the room keys. No explanation given about hotel overview. The surprise element is there is no water bottle offered in room. Price Value Equation is totally negative. Room cleaning is not done despite informing them. Even Toilet seat is broken and they have not fixed till the time we had raised the voice. Above that ACCOR group do not take any responsibility to respond. I sent two messages but not responded. Also, hotel informed us that we will not get loyalty points because we had booked through agency. Overall brand has a negative image.

Avis müşterileri puanı 5.0/5

Ugur C. İş - ALL için doğrulanmış yorumlar

Personel ilgili ve yardımsever, otel temiz, kahvaltı güzel

Thank you for your kind review! We're so glad to hear that you found our staff helpful, the hotel clean, and enjoyed the breakfast. We look forward to welcoming you back in the future.

Good city centre hotel

Tripadvisor puanı 4.0/5

Simon21a TripAdvisor onaylı yorum

My stay here did not start well as the hotel messed up the airport transfer on arrival and I was left stranded at 0430. They did, though, apologide with complimentary fruit, wine and bottled water and a free airport transfer on departure. Otherwise I enjoyed my stay. The room was comfortable (not lavish but standard Novotel standard), although the desk was a bit small. Breakfast was good and the bar and restaurant were lively and provided a good selection of food and drinks. There is also a fairly well-equipped gym too which looks quite new (and a swimming pool, which I did not use). The location is also very central, though I did not have time to explore the city. I would be happy to stay there again.

Thank you for sharing your feedback. We deeply regret the initial mix-up with the airport transfer and understand how frustrating that must have been. We're glad our efforts to make it right with the complimentary amenities and departure transfer were appreciated. It’s wonderful to hear that you enjoyed the rest of your stay, including the comfort of your room, breakfast, and our lively bar and restaurant. We're also pleased that our central location and gym facilities added to your experience. Thank you for your understanding, and we’d be happy to welcome you back in the future for an even smoother stay.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 541 görüş 9.5/10 Konum
  • 537 görüş 7.8/10 Oda
  • 751 görüş 8.9/10 Hizmet
  • 9 görüş 7.1/10 Wifi
  • 362 görüş 9.1/10 Kahvaltı
  • 231 görüş 8.8/10 Hijyen
  • 200 görüş 8.5/10 Yemek
  • 182 görüş 5.1/10 Konfor

Hizmet sağlayıcı Trustyou

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.