Novotel Almaty City Center 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 499 görüş

En iyi fiyat
garantisi
Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4
Dostyk Avenue 104 A, A25D5Y3 ALMATI, Kazakistan

Açıklama

Otel ekstraları

  • Almatı şehrinin ticaret ve kültür merkezinde ideal konum.

  • Yüksek teknolojili ekipmanlar bulunan 6 adet modern toplantı odası, tüm otelde ücretsiz Wi-Fi.

  • Uluslararası Deneyime Sahip Yabancı Şef

  • Geniş kapalı yüzme havuzu

  • 7/24 açık spor salonu

Konaklama olanaklarımız

Otelin konumu

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATI
Kazakistan

GPS:43.242166, 76.958027

Telefon
Faks +7 727 355 3939

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Le RestO

Restoranımız Fransız yorumuyla uluslararası ve yerel mutfaklardan çeşitli yemekler sunar. Burası hoş bir atmosfere sahip çok rahat bir yerdir. Yazlık teras, hafif bir öğle iş yemeği veya enfes bir kokteyl için sizi bekler.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  499 görüş

TripAdvisor Derecesi  4.4/5  162 görüş

2025 mükemmeliyet sertifikası

Avis müşterileri puanı 5.0/5

Ugur C. İş - ALL için doğrulanmış yorumlar

Personel ilgili ve yardımsever, otel temiz, kahvaltı güzel

Thank you for your kind review! We're so glad to hear that you found our staff helpful, the hotel clean, and enjoyed the breakfast. We look forward to welcoming you back in the future.

Good city centre hotel

Tripadvisor puanı 4.0/5

Simon21a TripAdvisor onaylı yorum

My stay here did not start well as the hotel messed up the airport transfer on arrival and I was left stranded at 0430. They did, though, apologide with complimentary fruit, wine and bottled water and a free airport transfer on departure. Otherwise I enjoyed my stay. The room was comfortable (not lavish but standard Novotel standard), although the desk was a bit small. Breakfast was good and the bar and restaurant were lively and provided a good selection of food and drinks. There is also a fairly well-equipped gym too which looks quite new (and a swimming pool, which I did not use). The location is also very central, though I did not have time to explore the city. I would be happy to stay there again.

Thank you for sharing your feedback. We deeply regret the initial mix-up with the airport transfer and understand how frustrating that must have been. We're glad our efforts to make it right with the complimentary amenities and departure transfer were appreciated. It’s wonderful to hear that you enjoyed the rest of your stay, including the comfort of your room, breakfast, and our lively bar and restaurant. We're also pleased that our central location and gym facilities added to your experience. Thank you for your understanding, and we’d be happy to welcome you back in the future for an even smoother stay.

I WON'T STAY AGAIN

Tripadvisor puanı 1.0/5

Inspire37433098456 TripAdvisor onaylı yorum

I stayed at this hotel last October 2025. During my stay, I lost some money from my room. I noticed that the room had been cleaned while I was out, as several items were moved and the bed had been made. In addition, I also lost my phone charger from the room. When I reported this to the receptionist, her response was very unprofessional. She appeared frustrated, hit the keyboard. Overall, many of the staff were not hospitable, and the experience was disappointing.

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We always recommend guests store their valuables in the in-room safe for added security. While we have no confirmation that the items were taken by hotel staff, we take all concerns seriously. We truly regret that this affected your stay and will continue to review our procedures to ensure a more secure and comfortable experience for all guests.

Avis müşterileri puanı 5.0/5

Bora I. İş - ALL için doğrulanmış yorumlar

Harika personel, güzel kahvaltı ve yemek seçenekleri, temiz odalar, güzel konum.

Thank you for your kind review. We’re very glad to know you enjoyed your stay and that our team, dining options, room comfort, and location all met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you again.

They could offer better service

Tripadvisor puanı 4.0/5

henriquesouzalima TripAdvisor onaylı yorum

Modern and nice hotel, it follows the same pattern you expect to find in a Novotel hotel. However, I got a little bit disappointed with the reception. They were not very friendly or attentive. We were 2 adults and 2 kids, during the check in they didn't mention anything, but just after they sent a whatsapp message asking if we wanted an extra bed. I answered yes, but nothing happened, not even an answer. Then, I asked in the reception for the extra bed, they said it would be charged, ok, no problem, but they charged only to put blankets on the sofa that was already in the room. In despite of that, the hotel looks very new, the breakfast is excellent, their restaurant was a good option for the dinner too. I liked the idea of giving an empty bottle in each room, wich you can fill with water in the corridor's filter, as you want. The room (bed, bathroom and shower) is very good. The location is great, just in front the square of a big conference hall (The Palace of The Republic), the famous and traditional Kazakhstan Hotel, and right next to the cable car to the Kok Tobe Hill, where many tourists and local people go the see the view, the sunset, etc...

Thank you for sharing your feedback. We’re glad you enjoyed our location, breakfast, and room amenities. We apologize for the service experience during check-in and the confusion about the extra bed. This is certainly not the standard we aim for, and we’ll be reviewing our communication and service processes to ensure smoother interactions in the future. We truly appreciate your input and hope to welcome you back for a more seamless experience.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 553 görüş 9.5/10 Konum
  • 542 görüş 7.7/10 Oda
  • 754 görüş 8.9/10 Hizmet
  • 9 görüş 7.1/10 Wifi
  • 371 görüş 8.9/10 Kahvaltı
  • 229 görüş 8.8/10 Hijyen
  • 203 görüş 8.4/10 Yemek
  • 183 görüş 5/10 Konfor

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Alma Ata şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.