Swissôtel Wellness Resort Alatau Almaty 5성

고객 평점 (ALL 평가) 4.5/5 143 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Swissôtel Wellness Resort Alatau Almaty - Image 1
Swissôtel Wellness Resort Alatau Almaty - Image 2
Swissôtel Wellness Resort Alatau Almaty - Image 3
Swissôtel Wellness Resort Alatau Almaty - Image 4
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, Kazakhstan

호텔설명

호텔 추가 정보

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

숙박

이 호텔 예약하기
객실 1

호텔 위치

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
Kazakhstan

GPS:43.19633, 76.81227

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  143 리뷰

TripAdvisor 평가  4.2/5  110 리뷰

“I recently stayed at this resort and had an overall pleasant experience.

트립어드바이저 평점 4.0/5

Assel A TripAdvisor 인증 리뷰

Dear Guest, Thank you for sharing your recent experience with us! We’re delighted to hear that you enjoyed your stay and appreciated the warm welcome from our reception team, as well as the cleanliness and thoughtful touches in your room. It’s always a pleasure to know that these details made your visit more special. We regret to hear that the cuisine at our national restaurant did not fully meet your expectations, and we truly value your honest feedback — it helps us improve and better serve our guests in the future. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Swissôtel Alatau Almaty soon! Warm regards, Guest Relations Department

best hotel in Almaty

트립어드바이저 평점 5.0/5

Haz S TripAdvisor 인증 리뷰

Dear Guest, Thank you so much for your wonderful feedback! We're absolutely thrilled to hear that you had such a relaxing escape at Swissôtel Alatau Almaty. Being surrounded by nature truly does make for a peaceful atmosphere, and it's great to know that your room, the spa, and our pools all added to that experience. Your kind words about our team and breakfast buffet mean a lot to us. We’re also glad you appreciated the calmness of our location—even if it's a bit away from the city center, it’s wonderful to know it offered exactly the kind of serenity you were looking for. We hope to welcome you back soon for another peaceful getaway! Warm regards, Guest Relations Department

Swimming pool chaos

트립어드바이저 평점 2.0/5

Seqy S TripAdvisor 인증 리뷰

Dear Guest, Thank you for sharing your feedback. We are sorry to hear that your experience was disrupted by noise from the swimming pool area. Ensuring a comfortable and restful stay for our guests is very important to us, and we regret that we fell short in this instance. To further investigate this matter and take the necessary actions, we kindly ask you to provide your booking name and stay dates. You may reach us directly at +7 701 346 0228, and our team will be happy to assist you. We appreciate your time and hope to have the opportunity to welcome you back for a much-improved stay. Best regards, Guest Relations Department

Great place to stay

트립어드바이저 평점 5.0/5

Akmaral011 가족 - TripAdvisor 인증 리뷰

Dear Ms.Akmaral, Thank you for taking the time to share your experience. We are so pleased to hear that you had a wonderful stay and enjoyed the comfort and service provided by our team. It’s always our goal to ensure every guest has a memorable experience, and we’re grateful for your kind words. We look forward to welcoming you back in the future and will do our best to make your next visit just as enjoyable. Best regards, Guest Relations Department

Great stay but disappointing spa experience

트립어드바이저 평점 4.0/5

Hiba A Couples - TripAdvisor 인증 리뷰

Dear Hiba A, Thank you for sharing your feedback with us! We’re thrilled to hear that you had a delightful stay and enjoyed the excellent amenities, stunning views, and overall ambiance of our hotel. We’re also glad to know that you felt welcomed and well taken care of during your time here. We sincerely apologize for the less-than-satisfactory experience you had at our spa. Your valuable feedback helps us to continuously improve, and we truly appreciate your understanding. We’re grateful for your overall positive comments and hope to have the pleasure of welcoming you back in the future for an even better experience. Sincerely, Guest Relations Department

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 290 리뷰 6.9/10 위치
  • 555 리뷰 7.7/10 객실
  • 662 리뷰 7.9/10 서비스
  • 5 리뷰 5.6/10 인터넷 가격
  • 410 리뷰 9.2/10 편의 시설
  • 289 리뷰 7.5/10 레스토랑
  • 257 리뷰 9.1/10 웰니스 센터
  • 209 리뷰 8.5/10 조식

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