호텔설명
호텔 추가 정보
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SPA and Fitness club with a magnificent view of the city's landmark and Ile Alatau mountains
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5 fully equipped meeting rooms and free unlimited Wi-Fi
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In-house restaurant serving local and international dishes prepared by an Italian chef
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In central Almaty with easy access to the Arbat, historical and shopping district of the city
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20 minutes from Almaty International Airport
숙박
2/1페이지, 객실 1 : Standard Room with 1 double bed , 객실 2 : Standard Room with 2 single beds
/페이지
호텔 위치
Mercure Almaty City Center
53 Abylai Khan Avenue
050000 ALMATY
Kazakhstan
GPS:43.263862, 76.939901
호텔 접근 및 교통
/페이지
ARBAT STREET
Art and Culture
접근: 500 m / 0.31 mi 4 min walk / 1 min drive
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셔틀
유료
셔틀 호출됨
ABAI THEATER
Entertainment/theatre district
접근: 1.9 km / 1.18 mi 27 min walk / 6 min drive
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셔틀
유료
셔틀 호출됨
28 PANFILOVS PARK
Art and Culture
접근: 1.9 km / 1.18 mi 25 min walk / 8 min drive
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셔틀
유료
셔틀 호출됨
ALMATY ZOO
Zoo
접근: 3.4 km / 2.11 mi 43 min walk / 8 min drive
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셔틀
유료
셔틀 호출됨
KOK TOBE HILL
Tourist attraction
접근: 3.7 km / 2.3 mi 51 min walk / 11 min drive
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셔틀
유료
셔틀 호출됨
STATE MUSEUM
Museums
접근: 3.8 km / 2.36 mi 54 min walk / 12 min drive
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셔틀
유료
셔틀 호출됨
ART MUSEUM
Museums
접근: 4.9 km / 3.04 mi 1 hrs 3 min walk / 14 min drive
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셔틀
유료
셔틀 호출됨
ARCHEOLOGY MUSEUM
Museums
접근: 6.3 km / 3.91 mi 1 hrs 18 min walk / 19 min drive
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셔틀
유료
셔틀 호출됨
MEDEU SKATING RING
Sports centre
접근: 18 km / 11.18 mi 32 min drive
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셔틀
유료
셔틀 호출됨
/페이지
BIG ALMATY LAKE
Lake
접근: 36.7 km / 22.8 mi 1 hrs 6 min drive
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셔틀
유료
셔틀 호출됨
/페이지
Adagio Italian Restaurant
Restaurant and cafe district
접근: 100 m / 0.1 mi 1 min walk
Abylai Khan Plaza
Shopping centre/mall
접근: 100 m / 0.1 mi 1 min walk
ARBAT WALKING STREET
Shopping district
접근: 400 m / 0.3 mi 6 min walk / 1 min drive
MEGA PARK
Shopping centre/mall
접근: 1 km / 0.62 mi 12 min walk / 5 min drive
호텔 서비스
체크인 시간 : 부터 - 체크아웃 시간 : 까지
- 주차장
- 애완 동물이 금지되어있다
- 셔틀
- 레스토랑
- 휠체어 이용 가능
- 피트니스 센터
- Wi-Fi
- 에어컨
- 조식
- 바
- 회의실
- 100% 금연 호텔
- 룸 서비스
2/1페이지, 레스토랑 1 : Sievers , 레스토랑 2 : GOURDET
Sievers
비 계약 사진
A cozy a' la carte restaurant to taste international and local dishes prepared by our Italian chef and his team.
GOURDET
The overall breakfast - restaurant space is enhanced by its colorful and elegant interiors. No matter the day, the breakfast buffet represents local, international, and traditional European breakfast options including fried eggs, omelette, bacon, ham.
BARKHAN
At the Lobby Bar guests can enjoy perfectly made fresh coffee, cocktails, wines and champagne with light meal menu.
3 아침 식사
비 계약 사진
피트니스 센터
현재 사용할 수없는
Mercure Almaty City Center fitness center is the best choice to stay fit with the modern cardio and strength fitness equipment. Enjoy exceptional views from the 11th floor.
Spa
The spa center of Mercure Almaty City Center is a unique place where you can relax and spend time for beauty and physical care. Mental and physical harmony can be restored with the help of relaxing massage which are available within the spacious salon.
고객 리뷰
Wow in the Heart of Almaty!
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트립어드바이저 평점 5.0/5
MarcoPro2050 TripAdvisor 인증 리뷰
Dear Guest, Thank you so much for your fantastic review! We're delighted to hear that you had such a wonderful experience at our hotel, from the comfortable room to the diverse and fresh breakfast selection. It's also great to know that our team at the front desk could assist you and make your stay even more special with the birthday surprise. We're thrilled that you'd recommend us and we can't wait to welcome you back on your next visit to Almaty! Best regards, Mercure Team
CONVENIENTLY LOCATED.
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트립어드바이저 평점 5.0/5
NikhilDubey TripAdvisor 인증 리뷰
Dear Guest, Thank you for your feedback! We're glad to hear that you found our location convenient and enjoyed being close to Arbat Street and local restaurants. It's great that our staff's English skills were helpful to you. We appreciate your comment about the room amenities and will look into ensuring a more complete set of toiletries for our guests. We hope to welcome you back soon! Best regards, Mercure Team
Outrageous Cleaning Policy. Brand’s promise broken
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트립어드바이저 평점 3.0/5
mimiMexico_df Friends getaway - TripAdvisor 인증 리뷰
Dear Guest, Thank you for sharing your feedback, and we’re glad to hear that you enjoyed our spacious rooms, cheerful atmosphere, and the variety offered in our breakfast buffet. However, we deeply apologize for the inconvenience and frustration caused by the cleaning policy during your stay. We understand your disappointment, especially since the policy wasn’t clearly communicated at the time of booking or check-in. This is certainly not the experience we want for our guests. Your feedback is important, and we will review how we can better inform guests about this policy in the future, both on our website and at the time of check-in. Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay. Warm regards, Mercure Team
Very Good Stay (4.4 out of 5.0)
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트립어드바이저 평점 4.0/5
ConstantTrekker TripAdvisor 인증 리뷰
Dear Guest, Thank you for taking the time to share such a detailed review of your stay at Mercure Almaty City Center. We're thrilled to hear that you had a very good stay overall and appreciated many aspects of our hotel. We're glad you found our location convenient and appreciated the easy access to taxis via the YandexGo app. It's also wonderful to hear that you enjoyed your 1-bedroom suite, noting its size, cleanliness, and the functionality of the AC once it was activated. We appreciate your feedback about the bathroom and the time it took to get hot water, as well as your positive comments on the quietness of the room despite some street noise. We're especially pleased to hear your high praise for our staff's service and the breakfast buffet. Your mention of the made-to-order eggs and French pastries is delightful, and we will ensure to make it more apparent for future guests that they can order custom eggs. We also take note of your feedback regarding the gym facilities. We understand the importance of a well-equipped gym for our guests and will certainly look into enhancing our offerings to meet your expectations better. Thank you again for your constructive feedback. We hope to have the pleasure of welcoming you back to our hotel in the future. Best regards, Mercure Almaty City Center
Good decent hotel
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트립어드바이저 평점 4.0/5
mel7155 Couples - TripAdvisor 인증 리뷰
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you found our hotel to be a good and decent place to stay, with modern rooms, an efficient air conditioning system, and a comprehensive breakfast. We are also glad that you appreciated the efficiency of our service and room service. We apologize for the issue you encountered with the water pressure in the toilet. Please know that we take your comments seriously and will address this matter promptly to ensure it does not affect future stays. We look forward to welcoming you back and providing you with an even better experience. Best regards, Mercure Almaty City Center
제휴 TripAdvisor
웹사용자 등급
그 외 웹 사용자 평가 등급
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268 리뷰
9.7/10
위치
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354 리뷰
8.6/10
객실
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491 리뷰
9.4/10
서비스
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9 리뷰
9.7/10
인터넷 가격
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207 리뷰
9.2/10
조식
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160 리뷰
9.4/10
청결도
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147 리뷰
8.5/10
안락함
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122 리뷰
8.7/10
레스토랑
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45 리뷰
9.8/10
위치
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102 리뷰
8.2/10
객실
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127 리뷰
9.3/10
서비스
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46 리뷰
9.3/10
청결도
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43 리뷰
8.6/10
안락함
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41 리뷰
8.8/10
조식
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29 리뷰
9.3/10
분위기
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18 리뷰
8.7/10
레스토랑
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15 리뷰
9.6/10
위치
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14 리뷰
8.9/10
객실
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21 리뷰
9.5/10
서비스
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12 리뷰
9.4/10
분위기
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12 리뷰
9.4/10
청결도
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11 리뷰
8.6/10
안락함
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10 리뷰
8.3/10
웰니스 센터
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10 리뷰
7.9/10
편의 시설
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15 리뷰
9.8/10
위치
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11 리뷰
8.6/10
객실
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12 리뷰
9.4/10
서비스
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11 리뷰
9.3/10
조식
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5 리뷰
8.7/10
안락함
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5 리뷰
8.6/10
레스토랑
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13 리뷰
9.7/10
위치
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9 리뷰
8.4/10
객실
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22 리뷰
9.4/10
서비스
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8 리뷰
9.5/10
청결도
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7 리뷰
9.3/10
조식
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6 리뷰
9.4/10
분위기
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5 리뷰
8.5/10
레스토랑
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5 리뷰
8.4/10
안락함
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