Novotel Almaty City Center 4성

Name: Hotel in Almaty Novotel Almaty city center - ALL - ALL
Address: Dostyk Avenue 104 A, ALMATY, A25D5Y3, KZ
Telephone: +77273553838
Rating: 4.6

고객 평점 (ALL 평가) 4.6/5 801 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장

76 76 사진 / 비디오보기

Dostyk Avenue 104 A, A25D5Y3 ALMATY, Kazakhstan

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Novotel Almaty City Center

모든 순간이 기억에 남는 호텔

The Novotel Almaty City Center is centrally located in downtown Almaty, at the intersection of Dostyk Avenue & Abai Street. One will enjoy nearby cafes, restaurants, Dostyk Plaza, Kok Tobe cable car & The Palace of the Republic. The Abai Metro station is just 5 minutes away. Perfect for your business travel to Almaty, the hotel offers high speed wifi, a fitness centre, pool & sauna, a restaurant with bar & outdoor terrace, parking facilities. The 6 meeting rooms makes it ideal for conference and seminars.

Novotel Almaty City Center is located in the very center of Almaty, in its cultural and business part. The nearest subway stations are Abai and Baikonur. Stroll down Dostyk Avenue with lots of cafes & restaurant or have a walk along the canal or in parks Novotel Almaty City Center offers the best combination between a relax stay or a productive day of work. Enjoy the Cable Car forKok Tobe Hill, activities around & central location to most of interesting places such as parks or shopping destinations.

Dostyk Avenue occupies a prime location in downtown Almaty, within walking distance from the dining and entertainment outlets. It is close to the Abai Metro station, main bus lines, few minutes from train station and few kilometres from the airport

Located in the heart of the lively district, the Novotel Almaty City Center welcomes you in a relaxed atmosphere, perfect choice for business & leisure traveler. My team & I look forward to welcoming you with Kazakh warmth & friendly service. See you soon

Sebastien VINCENT 호텔 매니저

호텔 추가 정보

Convenient location in the business and cultural center of Almaty city.
6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.
International Cuisine with local specialties and French touch
Large indoor swimming pool
Fitness centre open 24/7 & Spa

숙박

객실

Standard Room with 1 Queen-size bed

3명 최대
25 m² / 269 sq ft

침구 1 x 퀸사이즈 베드
전망: 도심쪽 또는 산 전망
장애인 객실

최저 시작가 140.78 € 76623.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

객실

Standard Room with 2 single beds

2명 최대
25 m² / 269 sq ft

침구 2 x 트윈 베드
전망: 도심쪽 또는 산 전망

최저 시작가 140.78 € 76623.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

객실

Superior Room with 1 double bed

3명 최대
25 m² / 269 sq ft

침구 1 x 퀸사이즈 베드
전망: 도심쪽 또는 산 전망

최저 시작가 172.01 € 93623.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

Junior Suite with 1 kingsize bed

3명 최대
50 m² / 538 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽 또는 산 전망
장애인 객실

최저 시작가 218.87 € 119123.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

Superior Suite with 1 kingsize bed

3명 최대
75 m² / 807 sq ft

침구 2 x 트윈 베드 그리고 1 x 킹사이즈 베드
전망: 도심쪽 또는 산 전망

요청하신 날짜에 이용 불가 이용 가능 여부 보기

객실

Standard Room with 1 Queen-size bed

3명 최대
25 m² / 269 sq ft

침구 1 x 퀸사이즈 베드
전망: 도심쪽 또는 산 전망
장애인 객실

최저 시작가 140.78 € 76623.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

Junior Suite with 1 kingsize bed

3명 최대
50 m² / 538 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽 또는 산 전망
장애인 객실

최저 시작가 218.87 € 119123.25 KZT Note

요금과 포함된 세금

1박 | 성인 1명

예약

호텔 위치

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

+7 727 355 3838

+7 727 355 3939

ABAI

Railway station

접근: 1.2 km / 0.75 mi 10 min walk / 3 min drive

ALMATY 2

Railway station

접근: 5 km / 3.11 mi 12 min drive

THE REPUBLIC PALACE

Opera/symphony/concert hall

접근: 100 m / 0.06 mi 5 min walk

CENTRAL MUSEUM

Museums

접근: 1.5 km / 0.93 mi 17 min walk / 2 min drive

OPERA BALLET ABAY

Opera/symphony/concert hall

접근: 1.9 km / 1.18 mi 22 min walk / 7 min drive

GORKY PARK

Amusement park

접근: 4.3 km / 2.67 mi 41 min walk / 14 min drive

KOK TOBE

Tourist attraction

접근: 4.7 km / 2.92 mi 50 min walk / 12 min drive

MEDEU SHYMBULAK

Ski area

접근: 15 km / 9.32 mi 27 min drive

DOSTYK PLAZA

Shopping centre/mall

접근: 900 m / 0.56 mi 13 min walk / 10 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 12:00까지

호텔 인근

수영장
주차장
셔틀
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

미팅 & 이벤트

회의실 수: 6
가장 큰 방의 표면: 210 m² / 2260.419 sq ft
최대 수용 좌석 수: 220
연회 최대 수용 인원: 150

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.6/5 801 리뷰

TripAdvisor 평가 4.4/5 148 리뷰

Would not recommend. Cleanliness should be a basic but is not a priority at this very mid hotel.

Bailhe Couples - 2025. 2. 3 TripAdvisor 인증 리뷰

I would recommend this hotel for a quick two night stay for instance if you are looking for a well located very basic hotel. We made the mistake of staying for 5 nights as at this point in time there really isn’t much more on offer in Almaty. Hopefully this will change as it is sought out by more tourists. The bed and pillows were so uncomfortable, we had to ask to have our sheets changed after four days sleeping there, several times our full trash cans were not emptied and the toilet was only cleaned once. Really subpar standard of cleanliness. Shocking actually. The windows from our room which would have had a fantastic view were covered in bird feces. We definitely would not stay here again.

Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable, and we appreciate them as they help us enhance our service. Regarding the linen, we have a sustainability program in place to minimize water consumption and waste, which is why a card is placed on the bed offering guests the option to request a linen change. We completely understand your concern and are always happy to provide fresh linens upon request. We also apologize for the issues you encountered with the trash and toilet cleaning. This is not the standard we strive for, and we will work with our housekeeping team to address these matters more consistently. Should anything be unsatisfactory during your stay, please don’t hesitate to reach out to our reception team—we are always here to assist and resolve any concerns promptly. As for the bird feces on the windows, we regularly maintain and clean the windows, including specialized services to ensure they remain spotless. Unfortunately, birds can occasionally leave marks shortly after cleaning, and we are actively exploring ways to address this issue more effectively. We are dedicated to providing a comfortable and enjoyable experience for all of our guests, and we hope you will consider giving us another opportunity to improve your experience in the future. Thank you again for your valuable feedback.

Avoid if travelling with family or kids

ShrutsA 가족 - 2024. 9. 22 TripAdvisor 인증 리뷰

So this has been a perfect example to justify how a bad behaviour can overpass all the good works that you may do. We travelled to Almaty in a night flight and reached the hotel early in the morning. Greeted by the helpdesk team (my bad to have not noted their names), who were very warm and did offer an early check-in but after a waite of some 1.5 hours which was completely fine with us. Since our 3 Year Old needed her breakfast – we entered their restaurant and met this lady called ‘’Perizat’’ at the welcome desk. Certainly the most unfriendly staff met so far here (and otherwise also I guess) with a stern look and no consideration. (i) Our ask for the menu so we can order (which was ofcourse a paid one for us) was met by a ‘rolling eyes’ reaction – as she was busy checking her face on her mobile screen and we disrupted her by asking for a service! She naturally didn’t bother to ask us for anything when we entered and it was us who had to walk upto her for this. When the order was placed, the waiter went to ask Perizat something (don’t know why and what) and she gave us another weird look and asked him for something – which we understood later was asking to randomly pick 3 bread rolls and give us. No attention to know if the ordered food reached us ! (ii) We checked if there is a manager whom we could speak with but were told he is on off (iii) The next day was to be a early day for us and for some reasons our daughter didn’t eat the breakfast. We had some ‘choco’pops’ which she had taken in her plate and since she loves them I took the leap to ask if we can carry it along by the girl who was serving us. She agreed and we asked if we can get a disposable box for it – while searching for it, she also reached Perizat – who again gave us another of her look and later came up to us with a message on her translator – ‘’you cant take that’’. While we are well aware of the policy to not take the breakfast items outrside, but it’s the first time any hotel denied taking the food for a baby!.. that also what was there on her table and nothing additional. Certainly Perizat didn’t bother to explain anything but the message was clear – ok to throw off the food but not let a baby eat it outside. (iv) The next day after the above, while we were at our table, saw an elderly couple walk-in. Probably they had taken the buffet for 1 only and the other one they wanted to pay off – to understand this, Perizat took 5-7 mins. Not just the kids, she was extremely unpleasant with the senior citizens too! Location is good. Food was just ok – only bothered to have breakfast here, more so since we didn't want to see Perizat and bear her reactions!. Travel Conceiage is good, Aliyar does a good job. The staff at the reception are all good and very warm, certainly want to help you in all the ways they can but absolutey not sure why would you want to have an incourteous and rude staff like Perizat at the welcome desk of your restaurant – her behaviour is so bad all throughout for my only takeaway of the stay is an absolute NO TO STAY HERE IF TRAVELLING WITH KIDS.

Exceptional Customer Service and Flexibility. Even Before My Stay!

Saule B 2024. 9. 2 TripAdvisor 인증 리뷰

Dear 514sauleb, Thank you so much for your wonderful feedback! We are thrilled to hear that our customer service exceeded your expectations even before your stay. Providing exceptional service and flexibility is our top priority, and we’re glad that our team could assist you during a challenging time. We truly appreciate your kind words and recommendation, and we look forward to welcoming you in the future. Rest assured, we will do our best to make your stay as enjoyable as possible with our best rates and excellent service.

시계 분실

익명 비즈니스 - 2024. 8. 27 전체(All) 통지 확인

Thank you for bringing this matter to our attention. We have thoroughly checked your room and contacted our housekeeping team, but unfortunately, we were unable to locate the watch you mentioned. To assist you as much as possible, we also conducted additional checks in other areas of the hotel and reviewed surveillance footage, but have not yet been able to find the watch. We understand how disappointing this situation can be and want to assure you that we will continue to keep an eye out in case the watch was accidentally moved or found later. If you have any further questions or if there is anything else we can do to assist you, please do not hesitate to contact me personally by email h8… We are always here to help and will do everything possible to support you in this situation. Thank you for your understanding and patience. We hope to have the opportunity to welcome you back to our hotel and provide you with the best possible service. Kind regards, Altyn B. Operations manager

위치가 좋음

익명 비즈니스 - 2024. 7. 31 전체(All) 통지 확인

K. Mansoo님께, Novotel Almaty City Center 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다.

제휴 TripAdvisor

웹사용자 등급

그 외 웹 사용자 평가 등급

621 리뷰 9.7/10 위치
604 리뷰 7.5/10 객실
822 리뷰 8.9/10 서비스
14 리뷰 6.8/10 인터넷 가격
410 리뷰 8.7/10 조식
249 리뷰 8.8/10 청결도
222 리뷰 4.7/10 안락함
209 리뷰 8.5/10 레스토랑

69 리뷰 9.7/10 위치
83 리뷰 7.7/10 객실
109 리뷰 9.4/10 서비스
66 리뷰 8.8/10 조식
28 리뷰 8.8/10 청결도
28 리뷰 5/10 안락함
25 리뷰 8.3/10 레스토랑
15 리뷰 9.1/10 분위기

21 리뷰 9.8/10 위치
17 리뷰 5.9/10 객실
18 리뷰 8.8/10 서비스
11 리뷰 8.8/10 조식
8 리뷰 8.7/10 청결도
8 리뷰 4.2/10 안락함

20 리뷰 9.7/10 위치
13 리뷰 7/10 객실
21 리뷰 8.9/10 서비스
15 리뷰 8.8/10 조식
5 리뷰 9.3/10 수영장
5 리뷰 9.1/10 분위기
5 리뷰 8.2/10 레스토랑
5 리뷰 8/10 편의 시설

17 리뷰 9.8/10 위치
12 리뷰 7.1/10 객실
15 리뷰 9.1/10 서비스
7 리뷰 8.8/10 청결도
6 리뷰 8.7/10 조식

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Almaty 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.