Novotel Almaty City Center 4성

고객 평점 (ALL 평가) 4.6/5 749 리뷰

Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
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호텔설명

호텔 추가 정보

  • Convenient location in the business and cultural center of Almaty city.

  • 6 modern meeting rooms with high technology equipment, free WiFi in all territory of hotel.

  • International Cuisine with local specialties and French touch

  • Large indoor swimming pool

  • Fitness centre open 24/7 & Spa

숙박

이 호텔 예약하기

호텔 위치

Novotel Almaty City Center

Dostyk Avenue 104 A
A25D5Y3 ALMATY
Kazakhstan

GPS:43.242166, 76.958027

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Le RestO

Our restaurant offers various dishes of International and local cuisines with a French taste. It is a very cozy place with a nice atmosphere. The summer terrace welcomes you for a light business lunch or a delicious cocktail drink.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  749 리뷰

TripAdvisor 평가  4.4/5  151 리뷰

2025으뜸 시설

Всё хорошо и комфортно было!

트립어드바이저 평점 5.0/5

annaobod 가족 - TripAdvisor 인증 리뷰

Благодарим вас за такой замечательный отзыв! Нам очень приятно, что вы с семьёй остались довольны отдыхом у нас. Мы стараемся уделять внимание каждому гостю, особенно маленьким — рады, что детские халат и тапочки пришлись по душе. Приятно, что такой маленький штрих, как коктейль, стал частью тёплых воспоминаний об этих выходных. Будем рады видеть вас снова!

I am grateful for the wonderful long stay

트립어드바이저 평점 5.0/5

xmassss 비즈니스 - TripAdvisor 인증 리뷰

Thank you so much for your kind and thoughtful review! We are thrilled to hear that you had such an exceptional long stay at Novotel Almaty Center. It’s wonderful to know that our team, especially Anelya, was able to make a positive impact during your time here, and we truly appreciate your recognition of their dedication and warmth. Your kind words mean a lot to all of us. We’re also delighted that you enjoyed the breakfast and the ambiance of our hotel. Our goal is to create a welcoming, comfortable experience for every guest, and it’s great to hear we were able to achieve that during your stay. We can’t wait to welcome you back on your next visit to Almaty. Thank you once again for your thoughtful feedback, and we look forward to seeing you again soon!

Excellent Stay, Best Location

트립어드바이저 평점 5.0/5

kristtian m TripAdvisor 인증 리뷰

Thank you so much for your wonderful review! We’re thrilled to hear that you had such an enjoyable stay with us and appreciated our central location. It's great to know that our team made you feel welcome, even with your late arrival, and that we could accommodate your late check-out request. We'll be sure to pass along your thanks to the staff member who assisted you. We’re also happy to hear that you found the room to be clean and a great value for your stay. We’d love to have you back again and hope to see you for an even longer stay next time! Safe travels and we look forward to welcoming you back soon!

Servizio eccellente in una posizione perfetta.

트립어드바이저 평점 5.0/5

Адильбек К TripAdvisor 인증 리뷰

Thank you so much for your wonderful feedback! We are thrilled to hear that you had such a pleasant experience at our hotel. It’s great to know that you enjoyed our excellent location, high-level service, and the variety and deliciousness of our culinary offerings. We are especially pleased that everything was organized perfectly and that you felt so comfortable during your stay. We will certainly pass on your special thanks to Damelya, our Sales Manager, for her professionalism, kindness, and attentiveness. It’s also great to hear that you found the rooms comfortable, the beds cozy, and the hotel peaceful and quiet despite being fully booked. We are glad that you also appreciated the water dispensers on each floor, as well as the pool and sauna facilities. Thank you again for your kind words and for choosing Novotel. We can’t wait to welcome you back!

Would not recommend. Cleanliness should be a basic but is not a priority at this very mid hotel.

트립어드바이저 평점 3.0/5

Bailhe Couples - TripAdvisor 인증 리뷰

Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your stay. Your comments are invaluable, and we appreciate them as they help us enhance our service. Regarding the linen, we have a sustainability program in place to minimize water consumption and waste, which is why a card is placed on the bed offering guests the option to request a linen change. We completely understand your concern and are always happy to provide fresh linens upon request. We also apologize for the issues you encountered with the trash and toilet cleaning. This is not the standard we strive for, and we will work with our housekeeping team to address these matters more consistently. Should anything be unsatisfactory during your stay, please don’t hesitate to reach out to our reception team—we are always here to assist and resolve any concerns promptly. As for the bird feces on the windows, we regularly maintain and clean the windows, including specialized services to ensure they remain spotless. Unfortunately, birds can occasionally leave marks shortly after cleaning, and we are actively exploring ways to address this issue more effectively. We are dedicated to providing a comfortable and enjoyable experience for all of our guests, and we hope you will consider giving us another opportunity to improve your experience in the future. Thank you again for your valuable feedback.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 629 리뷰 9.8/10 위치
  • 599 리뷰 7.6/10 객실
  • 836 리뷰 9/10 서비스
  • 14 리뷰 7.9/10 인터넷 가격
  • 410 리뷰 8.7/10 조식
  • 253 리뷰 8.8/10 청결도
  • 213 리뷰 4.9/10 안락함
  • 211 리뷰 8.6/10 레스토랑

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