Hyde Hotel Ibiza 4 étoiles

Note Avis clients (Note ALL) 4.1/5 998 avis

Hyde Hotel Ibiza - Image 1
Hyde Hotel Ibiza - Image 2
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Carrer de Sa Talaia, 20, Balearic Islands, 07849 Cala Llonga, îles Baléares, Espagne

Description

Les plus de l'hôtel

  • Emplacement privilégié en bord de mer à Cala Llonga

  • Cinq lieux de restauration innovants, dont un chiringuito en bord de mer.

  • Balearic beat et musique au bord de la piscine pour tous les publics.

  • Ferry public pour Formentera, la ville d'Ibiza ou Santa Eulalia depuis l'hôtel (payant)

  • À 15 minutes de la ville d'Ibiza, et 5 minutes de Santa Eulalia.

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Hyde Hotel Ibiza

Carrer de Sa Talaia, 20, Balearic Islands
07849 Cala Llonga, îles Baléares
Espagne

GPS:38.954171, 1.520198

Téléphone
Fax +34 871 90 11 50

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux acceptés
  • Navette
  • Restaurant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  998 avis

Note Avis clients 2.0/5

Melanie G. Entre amis - Avis confirmés ALL

Dear Melanie, Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you enjoyed our location and that our housekeeping team made a positive impression. We’ll be sure to pass on your kind words to them. We’re genuinely sorry that several aspects of your stay did not meet your expectations. In particular, we regret that the issue with the shower and hot water was not properly addressed after you reported it. This is certainly not the experience we want our guests to have, and we will follow up with our maintenance team. We also appreciate your comments regarding the check-in, pool maintenance, breakfast and additional services. We understand your concerns and will take them into consideration as we continue to improve. It’s a shame that, despite enjoying our exceptional location and some aspects of your stay, the overall experience did not feel in line with what you expected from a 4-star hotel. Thank you again for your honest feedback. Emma Ghitti | Guest Experience Supervisor Hyde Ibiza

Note Avis clients 3.0/5

Pascale C. En couple - Avis confirmés ALL

Dear Pascale, Thank you very much for taking the time to share your feedback following your stay at Hyde Ibiza. We are pleased to see that you appreciated the cleanliness of your room, the Wi-Fi and several aspects of your stay. However, we are sorry that the overall atmosphere of the hotel and, in particular, your experience around the pool did not meet your expectations. We fully understand your frustration regarding the cleanliness of the pool areas and the presence of empty glasses, food remains and rubbish around the pool. Our teams should be monitoring these areas continuously throughout the day, and we regret that on this occasion we did not maintain the level of attention we aim to provide. We have shared your comments with our Food & Beverage and Pool teams to reinforce the frequency of cleaning and collection of used glasses and other items. Regarding sunbeds, we also understand your concern about guests leaving towels on loungers for extended periods without actually using them. We are reviewing how we can better manage this situation to ensure that the available sunbeds can be enjoyed fairly by all our guests. We are also sorry that the behaviour of some guests, including smoking, eating and drinking in the pool, negatively affected your experience. We will continue to reinforce the rules and our team's presence around the pools to help maintain a pleasant environment for everyone. Finally, we are sorry that you found the room somewhat small and with limited storage, and that the hotel did not give you the feeling of being in Spain. Hyde Ibiza is designed around a contemporary international concept while being located in the unique setting of Cala Llonga, and we regret that the atmosphere did not fully match what you were looking for. Thank you again for your honest and constructive comments. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Kind regards, Alejandro Rooms Division Manager Hyde Ibiza

Note Avis clients 3.5/5

Arezki B. En couple - Avis confirmés ALL

Dear Mr. B., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to see that you found the booking experience easy and that you particularly appreciated our breakfast, team and check-out service. We are also glad that you had a positive experience with our Concierge team. At the same time, we are sorry that several aspects of your stay did not meet your expectations. We have taken note of your comments regarding the cleanliness of the floor and the Wi-Fi coverage around the second pool, and we will share these points with the relevant teams. We are particularly concerned to learn that you did not feel sufficiently recognised as an ALL – Accor Live Limitless Silver member. We sincerely apologise if your welcome drink and the recognition you expected were not provided or properly communicated during your stay. Your feedback is valuable, and we will review this with our Front Office team to ensure that our loyalty programme benefits and recognition are consistently delivered. We are also sorry that your experience with the pool and some of our additional services did not meet your expectations. Thank you once again for your honest feedback. We hope to have the opportunity to welcome you back and provide you with an experience that better reflects the standards we aim to offer our ALL members. Kind regards, Alejandro Rooms Division Manager Hyde Ibiza

Note Avis clients 0.5/5

Sophie M. En famille - Avis confirmés ALL

Note Avis clients 5.0/5

Dieudonne A. En famille - Avis confirmés ALL

Dear Dieudonné, Thank you very much for your 5-star review! We are delighted to know that you had such an enjoyable stay at Hyde Ibiza. It is wonderful to see that you rated both our rooms and service so highly. Your kind feedback is a great motivation for our entire team. We also appreciate your positive rating of our location and are grateful that you chose to stay with us. We hope to have the pleasure of welcoming you back to Hyde Ibiza for another memorable stay very soon. Warm regards, Alejandro Trilla Rooms Division Manager Hyde Ibiza

D'autres internautes évaluent notre hôtel

  • 623 avis 8.7/10 Site
  • 935 avis 6.2/10 Chambre
  • 901 avis 7.1/10 Service
  • 8 avis 1.9/10 Internet
  • 487 avis 8.1/10 Petit déjeuner
  • 444 avis 4.2/10 Confort
  • 377 avis 5.7/10 Propreté
  • 318 avis 3.5/10 Qualité/prix

Dispensé par Trustyou

Questions fréquentes

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