Thermas de Olímpia Resorts by Mercure

Thermas de Olímpia Resorts by Mercure 4 stars

Customer review rating (ALL Rating) 3.8/5 1,378 reviews

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Hotel extras

  • No charge for children aged 12 or under staying with their parents

  • Hotel in Olympia with pool, sauna, massage room, playground and kids' space

  • Exclusive access to Thermas dos Laranjais park (tickets not included)

  • 5-minute drive to Olímpia Bus Station

  • Hotel is convenient for access to main highways, such as Assis Chateubriand

ALLSAFE approved hotel

Hotel location

Thermas de Olímpia Resorts by Mercure

Alameda das Maracas, 7, Center
15405200 OLIMPIA
Brazil

GPS:-20.72168, -48.91621

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,378 reviews

Good location and Staff, bad amenities and food

Customer review rating 3.0/5

Luis Families - Confirmed reviews ALL

Good location and Staff very helpfull. Breakfast very poor with untasty food, the room has scratched walls, I have an incident in the shower door, that I claim to have fixed, but nothing happened and the towels are very poor quality.

Dear Luis henrique A., Thank you for taking the time to tell us about your experience at the Thermas de Olimpia Resorts By Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ary Comar Gerente Geral

Poor maintenance

Customer review rating 0.5/5

Lohan B. Couples - Confirmed reviews ALL

Extremely dissatisfied with installations. Especially in the suite.

Dear LOHAN B., Thank you for taking the time to tell us about your experience at the Thermas de Olimpia Resorts By Mercure. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ary Comar Gerente Geral

Well located

Customer review rating 5.0/5

World T. Couples - Confirmed reviews ALL

Hotel situated next to the park with an exclusive entrance which is very convenient. One may enter and return many times. Room (suite) spacious, clean and comfortable. Breakfast and dinner (lunch we ate in the park): good quality and variety. For all these reasons we prefer this hotel when visiting Olímpia.

We very much appreciate your comments regarding your stay at the Thermas de Olimpia Resorts By Mercure. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ary Comar Gerente Geral

well located ideal for families

Customer review rating 4.0/5

R. Families - Confirmed reviews ALL

We visted with our 3 and 1 yr old children, we had a great time. The room was a great size with a separate living room. We choose a room facing the pool whivh was fun to watch the entertainment when not down by the pool. The entertainment was fun getting us involved and pool area was the highlight of the stay perfect to relax and enjoy a drink amd poolside snacks with lots of shallow areas great to play with the children. I loved the private entrance to the Thermas waterpark it was very convenient. The only negative I would say is about the dining area there was no atmosphere at all no music or anything. Also the bar area there should offfer opportunity to buy beer or something whilst dining, had zero atmosphere that is a opportunity for the hotel or could offer drinks to pay separately. Overall though a great stay and would visit again.

Well located, good rooms, clean environments, good location and attractions around pool.

Customer review rating 4.5/5

Luciano T. D. S. Families - Confirmed reviews ALL

We have a good experience in this hotel.

Other web-users rate our hotel

  • 604 reviews 8.9/10 Location
  • 1,393 reviews 5.3/10 Room
  • 1,417 reviews 5.9/10 Service
  • 37 reviews 4.9/10 WiFi
  • 1,041 reviews 3.4/10 Food
  • 863 reviews 4.6/10 Breakfast
  • 749 reviews 4.4/10 Pool
  • 709 reviews 5.5/10 Cleanliness

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