ibis Styles Paris Opéra Lafayette

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 205

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3 Rue De Trevise, 75009 PARYŻ, Francja

Opis

O hotelu

  • To miejsce pełne dobrych wibracji.

  • Unlimited WiFi and elaborate breakfast.

  • Three metro lines nearby to get around the capital.

  • Family rooms available for a trip with the whole gang.

  • A family hotel where we put people first. Friendliness is the magic word.

Nasze pokoje

Lokalizacja hotelu

ibis Styles Paris Opéra Lafayette

3 Rue De Trevise
75009 PARYŻ
Francja

Pozycja GPS:48.8726954, 2.3449274

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Le bar

Welcome into our recording studio. Snacks, soft sounds or rock, the bar is a place full of good vibes. Feel the energy of real recording studios with the false ceilings and wall-mounted sound diffusers.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 1 205

Ocena TripAdvisor  4.0/5  Liczba opinii: 45

Excellent location. We enjoyed our stay

Ocena na stronie TripAdvisor 4.0/5

Seaview5 Opinia zatwierdzona w TripAdvisor

This hotel was reasonable value for its excellent location in the centre of Paris. The rooms were compact but had everything you needed. We stayed for four nights midweek and the building work opposite was not a problem at all. It was interesting to read the information posted on the hoardings explaining what was going on. We slept with the window open and could hear lively music and conversation from the nearby bar but this didn’t prevent us from sleeping and indeed added atmosphere, emphasising that we were in the centre of a lively city. Breakfast offered a good choice including breads, pastries, cheese, eggs, ham, fruit and fruit juice. The goats cheese, tomato and olive bread was especially good as was the coffee. reasonable value Although the breakfast area was small the turnover was such that we never saw anyone having to queue for a seat.

Nous sommes ravis d'apprendre que vous avez apprécié votre séjour à l' hôtel Ibis Styles Opera Lafayette Votre satisfaction est notre but ultime ! Nous espérons vous revoir chez nous lors de votre prochain séjour à Paris. A bientôt chez Ibis Styles ! Fatima & Lauren

New hotel in good location

Ocena na stronie TripAdvisor 5.0/5

josipke Rodziny - Opinia zatwierdzona w TripAdvisor

New hotel in the good location, for me this is best area to stay as tourist in Paris, next to passages and restaurants but not far away from the sights. As Accor gold members we got our free drinks, no room upgrades as Ibis is excluded from that promotion (why everyone is complaining without reading terms and conditions first is beyond me). Check in went smooth. Our room was ready at 14:00, no need to pay on arrival as the monies were automatically deducted from the credit card used on the booking upon our arrival. Staff was nice chatting about Paris with us. Rooms are small , it’s Parisian standard, but good equiped and comfortable. Knowing how things in Paris work with the hotels I find it was a good deal. Breakfast is basic, fresh bread and some cheese, Ibis breakfast really.

Very rude people, very small rooms

Ocena na stronie TripAdvisor 1.0/5

orly55 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I had booked the room several months ago. I am an Accor Diamond member. I asked for my room to be upgraded. I had a rude email on Sunday telling me that my room had been cancelled because my credit card had expired. Having phoned the hotel, I gave a credit card and again asked for a nice large room. I spoke to Vanessa. The room was confirmed by email. Having arrived at the hotel around 1430 Vanessa when I asked for a nice room I was told the hotel was full and she would give me a room. She gave me room 507 which was a very small room with very little natural light. I went down to complain and I was told “take it or leave it “ and was extremely rude. Her colleague surprisingly found me a room similar to the one I had booked on the site. It was still small but ok. I use Accor hotels all the time and have never been treated so rudely. I would never recommend staying there again. A very bad experience. Breakfast was good

Dear Mister Whelan, First of all, please accept our apologies if the service did not meet your expectations. Even if these points have already been explained to you during your stay with us, I am taking the time to redirect this to you because I find your comment excessive. We did not send you a rude email, we simply sent you a standard email which we send to all our guests who have not guaranteed their reservation. To me it is obvious that we need to secure our revenue even if this can offend our guest. If necessary I can send you the email from my colleague which, in no case, was rude. Regarding the upgrade, we are a 42-room hotel and if our guests want a spacious room, we invite them to book a triple or a family room since the upgrade is not guaranteed, as it is dependent on the hotel's availability. Otherwise, how can I justify to a guest who has actually booked a family room that I have to downgrade them in order to upgrade another guest? This is why my colleague (Emilie and not Vanessa) told you that an upgrade was not possible when you arrived. As we were full booked that day. I would still like to reassure you that the initial room (507) belongs to the same category as the second room obtained (302) is a standard double category. Simply, the two rooms are positioned in two different places in our building and the configuration is not the same. For your next stay I invite you to book a family room directly if you want more space since all of our standard rooms are not the same. Furthermore we have a fairly high satisfaction rate in regards to the reception service at our hotel, hence I invite you to come back to show you that your experience is not at all consistent with reality or the feelings of the majority of our guests. Thanks to understanding, Best Regards Marilena PRIOLO - Front Desk Manager

Było Ok.

Ocena klientów 4.0/5

Karolina Rodziny - Opinie potwierdzone ALL

Hotel Ok, mieliśmy dwa pokoje, jeden był pod ruhiej stronie nie od ulicy wiec było ciagle ciemno.

Pani K., dziękujemy za opinię. Nie wahaj się podczas kolejnego pobytu i poproś nas o pokój od strony ulicy, jeśli będziemy mieć wolne miejsce, chętnie spełnimy Twoją prośbę. Marilena i Lauren Zespół recepcyjny

Plenty of other hotels to choose from!

Ocena na stronie TripAdvisor 1.0/5

gpconor Opinia zatwierdzona w TripAdvisor

Disappointed by service offered to a loyal Accor Gold member. Will definitely avoid for all future travel. Emailed the manager and still had no response to my complaint. Maybe employ staff who actually care about their customers.

Hello, I am sorry if there was a misunderstanding during your departure and we are sorry that the service and performance did not live up to your expectations and we apologise. Ibis Styles Hotels are committed to providing you with the highest quality of service during your stay. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Concerning the early check-in and late check-out that you wished, we do not guarantee a room in advance due to the few rooms we have. We may note this in a comment on your booking and on the day of your arrival, do our best to allocate it to you. We hope to regain your trust during your next stay. We look forward to welcoming you soon. Sarah, Front desk manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 372 Liczba opinii 9.5/10 Lokalizacja
  • 557 Liczba opinii 6.3/10 Pokój
  • 609 Liczba opinii 9.4/10 Obsługa
  • 423 Liczba opinii 8.9/10 Śniadanie
  • 217 Liczba opinii 9.1/10 Czystość
  • 118 Liczba opinii 8.9/10 Klimat
  • 74 Liczba opinii 6.4/10 Udogodnienia

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