Hotel Mercure Paris Opéra Faubourg Montmartre

Hotel Mercure Paris Opéra Faubourg Montmartre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 075

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O hotelu

  • Certyfikat ALLSAFE wydany przez Bureau Veritas potwierdzający zabezpieczenia przed COVID-19

  • 67 klimatyzowanych pokoi z dostępem do WIFI, zestaw do kawy i herbaty, darmowa butelka wody.

  • Bar Art Deco, śniadanie w formie bufetu

  • Dostępne pokoje rodzinne.

  • Trzy sale konferencyjne, światłowodowy Internet, naturalne oświetlenie, catering na miejscu.

Lokalizacja hotelu

Hotel Mercure Paris Opéra Faubourg Montmartre

5 rue de Montyon
75009 Paryż
Francja

Pozycja GPS:48.873059, 2.344612

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

JOSEPHINE

Zrelaksuj się przy drinku w naszym barze Le Josephine, ukłonem w stronę artysty, który ukształtował Folies Bergère w latach trzydziestych XX wieku, i poznaj ofertę win i przekąsek serwowanych pod wysublimowanym szkłem w stylu art deco.

Nasze pokoje

Wybierz komfort pokoju, który najbardziej Ci odpowiada: klasyczny, superior lub privilege. Warto też wypróbować nasze nowe apartamenty typu junior o wspaniałym wystroju w stylu Art Deco.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 075

Ocena TripAdvisor  3.5/5  Liczba opinii: 956

Housekeeping is atrocious and the hotel does not warrant four stars.

Ocena na stronie TripAdvisor 2.0/5

bontddu Rodziny - Opinia zatwierdzona w TripAdvisor

Reception staff were all fine. However, housekeeping was very poor: no single sheets for single beds, just a double sheet folded over and not even tucked in as a bottom sheet. Dustbins that were not always emptied; paper cups for coffee instead of china cups; coffee and milk not always replaced; tissues not replaced. TV signal inconsistent as well. Ultimately, a guest should not have to ask for cups, coffee, milk, towels and tissues. I have stayed here before, but I expect more for a superior room in a four star hotel.

Last Leg

Ocena na stronie TripAdvisor 4.0/5

ParisPals Couples - Opinia zatwierdzona w TripAdvisor

This was the 4th hotel on our French trip and the only one to match our stay in the Mercure Angers Centre Gare. We are familiar with this hotel having stayed before because of the excellent location & the service provided by the competent & friendly staff. The breakfast has a wide choice for all tastes. Our room was spacious and the facilities in good working order. The housekeeping was immaculate.

Dear ParisPals, Thank you for taking the time to tell us about your experience at the Hotel Mercure Faubourg Montmartre. We are delighted that you enjoyed this time spent with us, and more particularly the comfort of your room, the professionalism of our teams, as well as the breakfast. Your satisfaction is our greatest reward! We sincerely hope to have the pleasure of welcoming you again very soon! Sincerely. Emilie LASMARTRES - Executive Assistante

Great stay - Better than expected!

Ocena na stronie TripAdvisor 4.0/5

kkbirds Solo travel - Opinia zatwierdzona w TripAdvisor

I tend to stay in more boutique hotels in Paris, but had a last minute need for a 1 night stay. Was definitely pleased with my choice! Large room for Paris, comfortable bed, nice shower, and great staff on the front desk.

Dear KKbirds Thanks for your nice comment about our hotel. We are very pleased that you have spend a nice stay in Paris ! Maybe we will have the pleasure to welcome you another day.

Racing trip!

Ocena na stronie TripAdvisor 4.0/5

ParisPals Couples - Opinia zatwierdzona w TripAdvisor

Popped down to Paris for a horse racing meeting at Auteuil. The hotel is only a 20 minute walk from Gare de Nord so no long queuing for a taxi. Situated close to Grand Boulevards with metro & bus links it is a perfect spot and walking distance again to the main shopping areas. Competent & helpful staff made our short stay perfect.

Dear ParisPals, We are delighted that you enjoyed this time spent with us and particularly the location of our hotel and professionalism of our teams. Your satisfaction is our greatest reward! We look forward to welcome you again very soon! Best regards Emilie LASMARTRES - Adjointe de direction

This hotel should be rated a 2 star

Ocena na stronie TripAdvisor 2.0/5

Monique L Couples - Opinia zatwierdzona w TripAdvisor

The hotel was convenient for its location, nice decor, nice staff reception. We were very disappointed as our top floor room, was cold as the wall thermostat did not work. I mentioned it to the night staff but he did not seem to be bothered. I complained to the day Receptionist who was very helpful. She was aware the thermostat was broken as she said so. This was to me totally unacceptable to have been offered that room in the first instance. We also mentioned that the room stunk of food smells. Luckily she kindly offered us another room for the next night. The worst was the cleanliness as the mirrored wardrobe was half dusted. The cleaner was simply too lazy to wipe the whole mirror. I put a finger on the surface & it was like it had not been dusted for a few days., the same with the mirrored box of tissues which was in plain view. We were very disappointed with the standard of cleaningness especially since it was vital for the cleaning to be of a higher standard. I was shocked to see it was listed as a 4 stars but more like 2 stars. Even the drinks menus in the bar were sticky & to the naked eyes which put us off ordering there. Also the main lift broke down on our last day!! I was unable to complete the hotel survey feedback on time. I really hope someone will reply because we are frequent travellers (as we stayed in many 3 & 4 stars & even had better stays in 3 stars) . 4 stars is totally not deserved.

Dear Monique, We would to thank you for taking the time to tell us about your experience at the Hôtel. Please allow our sincerest apologies if the experience did not meet you expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken the appropriate measures since your stay in November 2021 to address the problem and prevent future occurrence. Nevertheless, we thank you for highlighting the responsiveness of our staff to change your room and sincerely hope that the end of your stay in the second bedroom was pleasant We hope that you will give us the opportunity to better serve you in the near future. Regards Emilie LASMARTRES- Adjointe de direction

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 378 Liczba opinii 9.7/10 Lokalizacja
  • 552 Liczba opinii 6/10 Pokój
  • 529 Liczba opinii 9.1/10 Obsługa
  • 340 Liczba opinii 4.5/10 Komfort
  • 296 Liczba opinii 8.7/10 Śniadanie
  • 202 Liczba opinii 7.3/10 Czystość
  • 124 Liczba opinii 4/10 Udogodnienia

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