Hotel Mercure Paris Opéra Louvre 4 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 3 973

hotel certyfikowany ALLSAFE

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Hotel Mercure Paris Opéra Louvre
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+ 17 Usługi

O hotelu

  • Hotel opatrzony certyfikatem ALLSAFE, wydanym przez Bureau Véritas

  • W pobliżu liczne zabytki, restauracje, sklepy i muzea.

  • Pokoje typu privilege oraz pokoje rodzinne.

  • Darmowa sieć WIFI na terenie całego hotelu.

  • Budynek z końca XIX wieku z klasycznymi paryskimi pokojami.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Zewnętrzny parking publiczny (w pobliżu)Płatne usługi
  • Liczba pokoi dla niepełnosprawnych
  • Zwierzęta domowePłatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowaniePłatne usługi
  • Pralnia
  • Boutique Gourmande
Gastronomia
  • ŚniadaniePłatne usługi
  • Obsługa hotelowa
Rozrywka
  • Wycieczki łodzią
  • Wypożyczalnia rowerów (w pobliżu)
Usługi biznesowe
  • Możliwość kopiowania / wydrukuPłatne usługi
Informacja

Lokalizacja hotelu

Hotel Mercure Paris Opéra Louvre

95 Rue de Richelieu
75002 paryż
francja

Tel: +33825803939

Faks: (+33)1/42614820

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • BUS :  74 PROVENCE DROUOT MAIRIE DU 9EME

  • GARE DE L'EST :  39 RICHELIEU DROUOT

  • GARE ST LAZARE :  20 RICHELIEU DROUOT

  • ROISSY BUS :  OPERA / AUBER

  • * STATION :  8 RICHELIEU DROUOT

  • BOURSE :  3 BOURSE

  • RICHELIEU DROUOT :  9 RICHELIEU DROUOT

  • AUBER :  RER A AUBER

  • Samolotem

    PARIS ORLY W 21,3km / 13,24 mil

  • Samolotem

    PARIS ROISSY CDG W 30km / 18,75 mil

  • Samochodem

    AUTOROUTE A1 W 8km / 5 mil

  • Samochodem

    AUTOROUTE A4 W 10km / 6,25 mil

  • Samochodem

    AUTOROUTE A6 W 12km / 7,5 mil

  • Pociągiem

    GARE DE L EST W 5km / 3,13 mil

  • Pociągiem

    GARE DE LYON W 4km / 2,49 mil

  • Pociągiem

    GARE DU NORD W 5km / 3,13 mil

  • Pociągiem

    GARE MONTPARNASSE W 5km / 3,11 mil

  • Pociągiem

    GARE SAINT LAZARE W 1,4km / 0,87 mil

Pozycja GPS:48.871137, 2.339519

Nasze pokoje

Udekorowane w haussmannowskim stylu sypialnie pozwalają poczuć się, jak w paryskiej dzielnicy Opera. Prostota naszych pokoi classic i superior oraz rodzinnych oczaruje naszych gości. Masz ochotę na przyjemność i komfort? Ciesz się naszymi pokojami privilege (nawet z tarasami)! Nasz apartament podwójny zapewni niezapomniany pobyt, idealny na romantyczny wypoczynek!

Pokój klasyczny, 1 podwójne łóżko

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 13 / 140 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój typu superior z 1 podwójnym łóżkiem

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 14 / 151 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój typu privilege z 1 podwójnym łóżkiem

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój typu privilege z 1 podwójnym łóżkiem i tarasem

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 16 / 172 sq ft
  • Widoki: Od strony miasta *
  • Zalety obiektu: Taras *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój typu superior z 2 pojedynczymi łóżkami i 1 pojedynczą sofą

  • Maksymalna liczba osób: 3
  • Powierzchnia: Od 14 / 151 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój superior z dwoma pojedynczymi łóżkami

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 14 / 151 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa

Pokój klasyczny z 1 podwójnym łóżkiem dla 1 osoby

  • Maksymalna liczba osób: 1
  • Powierzchnia: Od 11 / 118 sq ft
  • Widoki: Od strony miasta *

* W zależności od dostępności

  • Bezprzewodowy Internet w pokoju
  • Kolorowa telewizja satelitarna/kablowa
Pokoje

Opinie gości dotyczące hotelu
Hotel Mercure Paris Opéra Louvre

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 3 973

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 662

Clean, well designed rooms in a great location

Ocena na stronie TripAdvisor 5.0/5

Rachel H Business - 15/01/2020 Opinia zatwierdzona w TripAdvisor

The hotel is newly refurbished to a high standard of design, despite the fact that the rooms are rather small. The rooms are comfortable and clean and the location of the hotel is excellent. Staff are friendly and helpful.

Dear Madam, Thank you very much for this good rating and for your nice comment after your stay in Mercure Paris Opera Louvre. It's pleasure to read that you very much liked the hotel location and our staff, working hard to offer you a service that meets your expectations. We are happy to see that you enjoyed your stay with us. It's Seems like your stay was an overall positive experience. We all time doing our best to make your stay accommodating to your needs Thank you again for have sharing your experience, and we hope to welcome you next time. Sincerely, Giové Beyeth/ Quality Manager. Mercure Paris Opéra Louvre. 95, rue de Richelieu. 75002 Paris

Stylish hotel in a beautiful mansion

Ocena na stronie TripAdvisor 5.0/5

SERGE K Family - 14/11/2019 Opinia zatwierdzona w TripAdvisor

Stylish hotel in a beautiful mansion in the center Paris near the Louvre Museum and the Tuileries Gardens, we stayed at this hotel with relatives and friends, booked three Superior rooms, I, as Platinum member Le Accor, complimented me with the upgrade to Privilege rooms on the fifth floor, the rooms are spacious as for Paris, beautifully stylishly decorated, comfortable beds, functional bathroom, all made to the highest standards of Le Accor Hotels. Pleasant and attentive friendly staff and hotel management, proper and attentive hotel management, thanks a lot to the whole hotel team, we will come again!

BEST LOCATION IN PARIS

Ocena na stronie TripAdvisor 5.0/5

missyang1988 Solo travel - 28/10/2019 Opinia zatwierdzona w TripAdvisor

this is my 2nd time to Paris and also my second time staying at this hotel. it's the best hidden gem and is in the BEST location. close to everything within walking distance and the rooms are super cute! Laurinda is the best - always so pleasant and very welcoming. Julien is also very nice and made sure to put me in a nice quiet room :) will definitely be back. thank you!

Great Location!

Ocena na stronie TripAdvisor 5.0/5

331HenriP Couples - 08/09/2019 Opinia zatwierdzona w TripAdvisor

We enjoyed a nice duplex suite and had no problem in getting the day room we needed. Thank you all at Mercure Paris Louvre Opera!At walking distance of Palais-Royal, the Louvre and Paris Opera!! Just Great!

It was a disaster

Ocena na stronie TripAdvisor 1.0/5

Naoufel G Business - 20/08/2019 Opinia zatwierdzona w TripAdvisor

I didn't feel secure at all and I was stolen! They picked from my room my smartphone charger and 250 EUR. There was no feed back from the staff. Noone wanted to communicated. I asked for the manager and for 2 days he didn't show up. It was not only my room that was stolen but another toom on the same day!

2019 summer holidays Paris

Ocena na stronie TripAdvisor 4.0/5

whatifandif Friends getaway - 03/08/2019 Opinia zatwierdzona w TripAdvisor

Location is good and staff is welcoming. There was some construction work in the opposite building so it can be a bit noisy. Would suggest to avoid top floor during summer to avoid the heat. Would definitely recommend this hotel for staying.

Mixed: Good location and comfort, unhelpful staff

Ocena na stronie TripAdvisor 3.0/5

ExPatToursts Business - 03/07/2019 Opinia zatwierdzona w TripAdvisor

I spent 2 nights at the Mercure Opera Louvre. I found the location very convenient to the sights and the room to be comfortable (small but taverna for Paris). Forget about akin the staff for anything (reservations, recommendations, directions,...). Any request seems to be an inconvenience for them.

Bad service, good location

Ocena na stronie TripAdvisor 1.0/5

Konstantin2108 Family - 29/06/2019 Opinia zatwierdzona w TripAdvisor

Hotel located in a good area, nice interior. Very bad quality of service - reception staff, housekeeping staff, amount and quality of food during breakfast, zero hospitality, zero respecting of Mercure standards.

Dear Konstantin2108, We thank you for taking the time to write to us following your stay in our Hotel We are sorry that the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe, Sir , in the expression of our best feelings. Best regards,

Lazy weekend in Paris

Ocena na stronie TripAdvisor 4.0/5

Inspire21087713282 Couples - 05/06/2019 Opinia zatwierdzona w TripAdvisor

Nice hotel perfectly located good breakfast. Almost perfect. Except that when they forgot to fill our minibar the man at te reception told us that free minibar means that you have to pay if you ask for a bottle of water. He didn't even check if I had a loyalty card which entitles me for free soft drinks. After some bitter discussion (which do not like) he gave us a bottle of water. I stayed in this hotel already several times. This is the first time we were not completley happy.

Perfect Location

Ocena na stronie TripAdvisor 5.0/5

missyang1988 Solo travel - 27/05/2019 Opinia zatwierdzona w TripAdvisor

this hotel was in the most perfect location and central to everything. a few steps away from the metro/bus but most sights to see were well within walking distance. staff was very friendly and helpful throughout my stay. I will definitely be back

Very convenient location and clean rooms

Ocena na stronie TripAdvisor 4.0/5

PDTCMNL Family - 06/05/2019 Opinia zatwierdzona w TripAdvisor

Hotel is in between Louvre and Opera which provides easy access to the museums and shopping. Regular room is quite cramped but clean. We were upgraded to the MPrivelege room for 2 nights which was quite spacious.

Dear PDTCMNL, Warm greetings from Mercure Paris Opéra Louvre ! Many thanks for taking the time to share your experience of your recent stay in our hotel. It makes us very happy to read that your stay was enhanced by our location, comfortable room and kind staff. Your kind comment has been shared with our team and we would like to thank you for your support. Thank you again for your message and we hope to have the pleasure of hosting you again in the near future. Kind regards,

Disappointing

Ocena na stronie TripAdvisor 2.0/5

Explore45848697042 Couples - 11/04/2019 Opinia zatwierdzona w TripAdvisor

Unfriendly, badly trained staff with low motivation and attendance. Breakfast buffet o.k. but not regularily controlled and therefore many things had to be asked for. When I asked a waitress about the missing coffee capsules she had the impertinence to send me to the adjoining breakfast room where there were no capsules neither and the coffee machine not working at all..

Great location...... but

Ocena na stronie TripAdvisor 3.0/5

LucyD820 Couples - 04/04/2019 Opinia zatwierdzona w TripAdvisor

This hotel is in a great central location, the reception staff were very friendly and accommodating and we could walk to wherever we wanted to visit BUT the hotel is definitely NOT a 4 star. Our room had NO NATURAL DAYLIGHT due to construction work - room 101, supposedly a superior really should be out of service. We couldn't open the window for fear of getting dust from the construction in our room. The most frustrating part was I wasn't made aware of this at booking stage. Had I known about this we probably would have looked else where. Breakfast was nice and fresh, however there wasn't really much seating and it felt like everyone was fighting for a table. Would I go back?.... if the price was better and I was able to see the light of day yes. Just a shame this weekend wasn't the best of experiences

Good, but more attention to details, please

Ocena na stronie TripAdvisor 4.0/5

aynka Couples - 19/03/2019 Opinia zatwierdzona w TripAdvisor

We came back to this hotel for a short vacation, because we enjoyed so much our stay in August 2018. Unfortunately, rooms with a terrace were unavailable at the time because of ongoing renovation of hotel’s facade, so we stayed in a privilege room instead. That was a bit disappointing, but the room was actually fine. By the way, it’s larger than a room with a terrace. The staff were nice and friendly. The construction activities did not disturb us at all. However, this time the staff lacked attention to details... for instance, our minibar was not always fully refilled (juice or coke might be missing). In addition to that, they didn’t deliver a preordered bottle of champagne to our room upon arrival. When we went to reception to check, they couldn’t find it in our booking (although we booked via the Accor site, so it should be directly in the system). The receptionist doubted that we had ordered it at all. Only when another, obviously more experienced staff member joined the receptionist, they were able to find the order and arrange the delivery to our room. That definitely was not a nice beginning of vacation. Apart from that, it was a great stay and definitely the hotel is a good value for money (although we missed our terrace room a lot :) ).

Terrible Stay

Ocena na stronie TripAdvisor 1.0/5

Youjdi Business - 18/03/2019 Opinia zatwierdzona w TripAdvisor

I’m a platinum Accor Hotels member and I normally get an upgrade if available. I was lied to by the hotel members about the upgrade being available to a room I specifically asked for. Another member kindly helped me and got me upgraded in the end for a fee. Once I got upgraded, the room had builders working outside the window with scaffolding. They could see inside the room and were constantly banging on the roof in the early morning which meant I could not sleep. The room should have not been made available for guest stays with under those conditions.

Not a good choice

Ocena na stronie TripAdvisor 3.0/5

K5168VWsergios Couples - 28/10/2018 Opinia zatwierdzona w TripAdvisor

We were quite disappointed with the hotel. It is hardly an Ibis with a Mercure brand and a high price for the quality delivered. All facilities quite tight, insufficient number of employees, therefore service level is low in spite of the efforts of some employeees. Breakfast poor and many times with items missing (including simple things as butter!). No restaurant, no bar. Reception area very tiny.

Tiny room

Ocena na stronie TripAdvisor 2.0/5

Voyager312645 Couples - 15/08/2018 Opinia zatwierdzona w TripAdvisor

A room so small that it was impossible to walk past my wife unless it was by the door. Only one member of staff when checking out so took 30 minutes as she dealt with 2 other guests. Worst hotel I’ve stayed in for many years

Mercure Opera Louvre Paryż

Ocena klientów 5.0/5

Mark Jedna osoba - 06/07/2018 Opinie potwierdzone ALL

Bardzoiły hotel, w centrum, czysto i schludnie, miła obsługa

Out stay in Paris

Ocena na stronie TripAdvisor 4.0/5

Thera G Business - 25/05/2018 Opinia zatwierdzona w TripAdvisor

This Mercure is worth a recommandation. Location is very good to visit the centre of Paris. The staff is very friendly and they know to give service and to solve problems in a very nice way. Next trip will be in the same, nice, Mercure!

czułem się jak w Ibis budget plus duży telewizor

Ocena klientów 2.0/5

Anonimowo Pobyt służbowy - 04/05/2018 Opinie potwierdzone ALL

Mały , niski pokój. Pełna klaustrofobia. Telewizor o dużym ekranie troche ratował sytuację W pokoju w którum spędziłem 1 noc ( 101 ) kabina prysznica była gdzieś dziurawa bo po jej porannym użyciu woda wyciekła i zaczęła moczyć wykładzinę w pokoju. Czułem się jak w Ibis budget. , Brodzik da się naprawić ale podnieść sufit juz chyba nie.

Dear Jozef J., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Opéra Louvre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, bouley Christel front office manager

Najnowsze opinie: 20

Partner: TripAdvisor

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