Dear Valued Guest, Thank you so much for your kind feedback and high scores, and for recommending us! We are truly delighted to hear that our rooms were spotlessly clean with a lovely scent throughout, and that our friendly and attentive team made such a positive impression on you. Your kind words have been shared with our entire hotel team. We have also noted your feedback regarding the WiFi connection and ease of access, which has been shared with our relevant teams for review and improvement. We look forward to welcoming you back to Novotel Istanbul Bomonti very soon! Warm regards, Management Team Novotel Istanbul Bomonti

Dear Valued Guest, Thank you for your wonderful feedback and continued trust in Novotel Istanbul Bomonti. We are delighted that you once again enjoyed our central location, cleanliness, breakfast and service. We have noted your comments regarding the Google Maps directions and Wi-Fi experience and will review these areas for improvement. We look forward to welcoming you back again soon. Kind regards, Hotel Management Novotel Istanbul Bomonti

Dear Valued Guest, Thank you for taking the time to share your feedback following your family stay at Novotel Istanbul Bomonti. We are pleased to know that you had a good overall experience and especially appreciated the friendliness and helpfulness of our team. Your kind comments are highly valued and will be shared with our colleagues as a source of motivation. At the same time, we have noted your ratings regarding the accommodation and our sustainability efforts. Your feedback is important to us and will help us identify areas where we can further improve the guest experience. We hope to have the pleasure of welcoming you and your family back and providing you with an even better experience on your next visit. Kind regards, Hotel Management Novotel Istanbul Bomonti

Dear Valued Guest, Thank you so much for your kind feedback and high scores, and for saying you would come back! We are truly delighted to hear that you enjoyed our beautiful rooms, the friendly and personal service at reception, our spa and pool, and our breakfast selection. Your kind appreciation of our team's outstanding service has been shared with our entire hotel team. We have also noted your suggestion regarding the atmosphere in the breakfast room and room service, which has been shared with our relevant teams for review and improvement. We look forward to welcoming you back to Novotel Istanbul Bomonti very soon! Warm regards, Management Team Novotel Istanbul Bomonti

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the cleanliness issues you encountered upon arrival — the condition of the walls, mirror, and shower door is certainly not the standard we expect, and we deeply regret that your room was not properly prepared. We are equally sorry for the technical problems with the shower cap and the bedside lamp. Had these matters been brought to our attention during your stay, our housekeeping and technical teams would have resolved them right away. Your feedback regarding the missing trash bins and breakfast has also been noted and shared with the relevant teams. All of your comments have been passed on to our department heads to ensure the necessary improvements are made. We hope to have the opportunity to welcome you back and provide you with the flawless experience you deserve. Warm regards, Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience at Novotel Istanbul Bomonti fell so far short of your expectations. Please accept our sincere apologies for the cleanliness issues you encountered, particularly the condition of the pillows, as well as for the level of service you received throughout your stay. These experiences are not representative of the standards we are committed to providing, and we fully understand your disappointment. Your comments have been shared with our Housekeeping, Front Office, and Operations teams for immediate review. We are reinforcing our quality control procedures to ensure that guest rooms are thoroughly inspected before arrival and that every guest receives the level of service expected from our hotel. We regret that we were unable to provide you with the comfortable and welcoming experience you deserved. Your feedback is invaluable in helping us improve, and we sincerely hope you will consider giving us another opportunity to restore your confidence in Novotel Istanbul Bomonti. Kind regards, Hotel Management Team Novotel Istanbul Bomonti

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valued Guest, Thank you so much for your lovely feedback! We are truly delighted to hear that you had a wonderful stay with us and that every single member of our team made you feel welcome and comfortable. Your kind words have been shared with our entire hotel team and mean a great deal to us. We can't wait to welcome you back to Novotel Istanbul Bomonti! Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valued Guest, Thank you so much for your kind feedback! We are delighted to hear that you enjoyed our cleanliness and the friendly hospitality of our team. Your kind words have been shared with our entire hotel team. We look forward to welcoming you back to Novotel Istanbul Bomonti very soon! Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valued Guest, Thank you for your kind feedback! We are very pleased to hear that your check-in was quick and smooth, and that you enjoyed our modern hotel and rooms. Your comments regarding the safe and fridge have been noted and shared with our team for consideration. We look forward to welcoming you back very soon! Warm regards, Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valued Guest, Thank you so much for your wonderful feedback! We are truly delighted to hear that you enjoyed our cleanliness, the warm hospitality of our team, and our breakfast variety. It is also great to know that our location made it easy for you to explore Eminönü and the heart of Istanbul. We look forward to welcoming you back for another pleasant stay! Warm regards, Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Front Office & Brand Manager

Dear Alexander D. S., We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda BAYER SARAR Front Office & Brand Manager

Dear Sindan M., First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Front Office & Brand Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Front Office & Brand Manager