Mondrian Seoul Itaewon 5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 935

Mondrian Seoul Itaewon - Image 1
Mondrian Seoul Itaewon - Image 2
Mondrian Seoul Itaewon - Image 3
Mondrian Seoul Itaewon - Image 4
23 Jangmun Ro, Yongsan Gu, 04392 SEUL, Korea, Republika

Opis

O hotelu

  • Nowoczesny, 5-gwiazdkowy hotel w Seulu, Itaewon

  • Autentyczna, pomysłowa kuchnia śródziemnomorska

  • Wytworne koktajle

  • Mondrian Seoul Itaewon jest przyjazny dla zwierząt!

Nasze pokoje

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Lokalizacja hotelu

Mondrian Seoul Itaewon

23 Jangmun Ro, Yongsan Gu
04392 SEUL
Korea, Republika

Pozycja GPS:37.52845, 126.99309

Telefon
Faks +82 82220762199

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 935

Ocena TripAdvisor  4.5/5  Liczba opinii: 418

Certyfikat Doskonałości 2024

Very nice hotel and great rooms

Ocena na stronie TripAdvisor 5.0/5

tim m Rodziny - Opinia zatwierdzona w TripAdvisor

Incredible service and very comfortable rooms! I have spend a fair bit of time in Seoul and never stayed at the Mondrian before and I must say that I will be back. The standard of the food Cleo is fantastic, would be good to see more variety for breakfast and the rooftop bar had a great atmosphere and the cocktails were very good. Swimming pool is stunning but thought it was a bit strange to charge for the sauna…? Regardless I will be back

Dear Guest, Thank you for choosing Mondrian Seoul Itaewon and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our hotel, service, and comfortable rooms. Your kind words about our Cleo restaurant, rooftop bar, and stunning swimming pool are truly appreciated. We are constantly striving to enhance our guests' experiences, and your feedback regarding the breakfast variety is duly noted. Regarding the sauna charge, please be advised that our policies are designed to ensure the highest standards of service and amenities for our guests. Rest assured, your comments will be shared with the relevant team for further review. We are thrilled to hear that you will be returning and look forward to welcoming you back on your next visit to Seoul. Warm regards, Min Lee Duty Manager

Merci Damien !

Ocena na stronie TripAdvisor 5.0/5

camuche123 Couples - Opinia zatwierdzona w TripAdvisor

Got a superb upgrade at check in with my partner with generous amenities. Location in Itaewon make it very attractive for night life and dining venues options. Staff is friendly and always keen to help. Parking is free. Generosity and sense of hospitality summarize well this property

Dear guest Thank you very much for your compliments forMondrian Seoul Itaewon . It's always nice to receive positive reviews from customers. We will do our best to ensure that we do not disappoint you with regard to the amenities and staff services that you have praised. Your feedback will be shared with all team members and will be a great support in boosting all employees Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back to Mondrian Seoul Itaewon in the future. Warm regards, Min Lee Duty Manager

Terrible Experience at Mondrian Seoul – Far from 5 Star Quality

Ocena na stronie TripAdvisor 1.0/5

Getaway47797539129 Opinia zatwierdzona w TripAdvisor

Stayed at Mondrian Seoul for 7 days, expecting a 5 star experience, but it turned out to be a nightmare. On my first night, my room had a severe leak that soaked my toiletries, bags, and personal items. The hotel staff seemed completely unbothered by the situation, offering no immediate solution. When I went to the front desk the next day to pick up a new room key, the service was shockingly indifferent. They handed me a card without any explanation . No mention of my new room number, no update on whether my belongings had been moved, and no apology for the inconvenience. This lack of communication and professionalism was disappointing for any hotel, let alone one claiming a five-star rating. I wish I had paid attention to the numerous negative Google reviews about their poor service. Mondrian Seoul failed to meet even basic standards, leaving me to question how it holds a five-star rating. For those expecting quality and attentive service, I would strongly recommend looking elsewhere, as this hotel does not deliver on its promises.

Dear Guest, Thank you very much for your comments regarding our hotel. We are sorry to hear that we fell short of your expectations. Following your message and the one left on Google, our team has made efforts to apologize in line with Mondrian standards. We have also escalated your complaint to our engineering team to ensure that the light leakage does not occur again. We hope you will give us another chance and allow us to welcome you again. Best regards, Hotel Management

A fancy and welcoming hideaway

Ocena na stronie TripAdvisor 5.0/5

DebanA Opinia zatwierdzona w TripAdvisor

Tucked away in the quiet part of Itaewon, The Mondrian offers a sophisticated habitat to decompress, eat great food and explore excellent spa facilities. The breakfast spread is a real treat. Make this spot your home away from home in Seoul.

Dear GUEST Thank you for choosing Mondrian Seoul Itaewon for your recent stay. We are delighted to hear that you found our hotel to be a very good place for visiting Seoul. We sincerely appreciate your compliments on the quality of breakfast and will do our best to maintain good quality. Your kind words about your experience mean a lot to us. We will do my best to ensure only happy days ahead for you. Warm regards, Min Lee Duty Manager

Udany pobyt

Ocena klientów 4.5/5

Maciej Pobyt służbowy - Opinie potwierdzone ALL

Bardzo dobra lokalizacja, dobre jedzenie, miła obsługa. Następnym razem znajdę czas na basen

Dear Maciej, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us, especially the great location, delicious food, and friendly service. We look forward to welcoming you back, and hopefully, you'll have time to enjoy our pool on your next visit. Warm regards, Min Lee Duty Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 656 Liczba opinii 7.8/10 Lokalizacja
  • 1 074 Liczba opinii 6.5/10 Pokój
  • 1 025 Liczba opinii 8.4/10 Obsługa
  • 604 Liczba opinii 7.7/10 Udogodnienia
  • 554 Liczba opinii 8.9/10 Klimat
  • 471 Liczba opinii 4.4/10 Komfort
  • 332 Liczba opinii 7.3/10 Czystość
  • 269 Liczba opinii 7.4/10 basen

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