Novotel Ambassador Seoul Yongsan - Seoul Dragon City 5 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 656

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Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 1
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Novotel Ambassador Seoul Yongsan - Seoul Dragon City - Image 4
Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEUL, Korea, Republika

Opis

O hotelu

  • Położony w samym sercu dzielnicy Yongsan w Seulu jest blisko wielu popularnych punktów.

  • Hotel ma bezpośrednie połączenie z Yongsan - największą stacją kolei i metra w Korei.

  • Luxurious Premier Lounge

  • Panoramic river view and city view

  • To także łatwy dostęp do barów, miejsc konferencyjnych i miejsc rozrywki w Seoul Dragon City.

Nasze pokoje

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Lokalizacja hotelu

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEUL
Korea, Republika

Pozycja GPS:37.53177, 126.9631

Telefon
Faks +82 2-2223-7778

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 656

Ocena TripAdvisor  4.0/5  Liczba opinii: 206

Świetny hotel przy stacji Yongsan

Ocena klientów 5.0/5

Jakub Pary - Opinie potwierdzone ALL

Bardzo dobra obsługa, jako klient o statusie Platinum, przywitany przez managera. Śniadania z ogromnym wyborem. Executive lounge z wyborem ciepłych dań i różnych alkoholi.

Novotel Yongsan

Ocena na stronie TripAdvisor 1.0/5

Marvin100309 Friends getaway - Opinia zatwierdzona w TripAdvisor

The service is too bad from the time I booking.. No feedback when asking the way to hotel, the door was broken after cleaning, etc..

Dear Guest, Greetings from Novotel Suites ambassador Seoul Yongsan! We are very sorry that we could not meet your expectations for your previous stay. We have taken your feedback very seriously and will provide needed trainings for our staff and will make sure the rooms condition is fixed as well. Thank you once again for taking your precious time to give us your feedback. We hope you will give us another chance to show you our incredible service. Best regards, Zarina Guest Experience Manager

Pyszne sniadania. Dobra lokalizacja. Wygodne łóżka.

Ocena klientów 3.5/5

Pawel Rodziny - Opinie potwierdzone ALL

Hotel oferuje pyszne śniadania. Obsluga mila ale pierwsza osoba w recepcji slabo znala j. Angielski. Niska rozpoznawalność wysokiego statusu.

Dear Mr. R., Thank you for your honest review about your resent stay with Novotel Ambassador Seoul Yongsan. We are happy that you enjoyed our facilities and breakfast. And we are taking your comment about English and ALL Membership recognition very serious. Improving our services for making your next stay better is our priority. We will improve for your next stay with us. Hope to see you soon! Best regards, Zarina Guest Experience Manager

Highly recommended

Ocena na stronie TripAdvisor 5.0/5

benny_ji-s Solo travel - Opinia zatwierdzona w TripAdvisor

There are three things impressed me including hospitality of employees of the hotel, great location and diversification of breakfast choices. The hotel is connected to Yongsan station via a sky bridge which takes 500m by walk and there is a CU store inside the area of hotel, its pretty convenient.

Dear Guest, We very much appreciate your comments and compliments regarding our staff hospitality, location and breakfast service. Your feedback serves as valuable encouragement to all our staff as we strive to continuously improve our service standards. It is always a pleasure to receive positive feedback. I will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Jazmin Granada, Guest Experience Manager

5 star? No Chance

Ocena na stronie TripAdvisor 3.0/5

nikhils247 Opinia zatwierdzona w TripAdvisor

After staying 8 nights at the Grand Mercure next door, my family travelled to Jeju and needed to stay somewhere in Seoul for 2 nights before we flew back to the US. We were originally supposed to stay at The Shilla, but changed to the Novotel because it was going to be raining in Seoul for those 2 days. The location is next to the Yongsan Station and Ipark Mall where you can walk completely covered to, so this made it a no brainer for us. The Grand Mercure did not have any availability, but I figured since they were both 5 stars, that were connected, I thought all I was sacrificing was space in the room. Check In had a long line. Even though Check in is supposed to be different for the Suites vs the regular room, they direct you into the same line. Took about 20 minutes to check in. We booked a one bedroom suite, because we have a young son, it gives a chance to let him sleep in the room early, and my wife and I to hang out without having to be quiet with the lights off. The room we were given had the door between the two rooms removed and the opening taped up. We waited 30 minutes for someone to see that it wasn't a defective door, but just that the door was taped over and another 30 minutes to get the new room. Luckily they had another room. The suites have 4 elevators that service it, but one was being used as an express to the 39F only. Which means we only had 3 elevators for this part of the hotel. This would not have normally been a problem, but for some reason, the 2nd floor these elevators service the bridge between Yongsan station and the hotel and always had 10 people going in or coming out. Made waiting for the elevator super long and forced us to let 2-3 elevators pass full. Overall the room is comfortable. The kitchenette was important for us to be able to wash bottles and store milk in the mini fridge. I am unsure how the Grand Mercure next door and the Novotel have the same star rating. They were wildly different experiences and overall quality.

Dear Guest, Thank you for sharing your feedback. We appreciate your honesty, and even though we regret that your experience wasn't as exceptional as we strive for, your insights are invaluable for our improvement efforts. We are committed to providing outstanding guest experiences, and it's clear that we fell short in this instance. Given the opportunity, we are dedicated to earning back your trust and ensuring you receive the outstanding hotel experience that many of our guests have come to expect. Jazmin Granada, Guest Experience Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 606 Liczba opinii 9.2/10 Lokalizacja
  • 653 Liczba opinii 7/10 Pokój
  • 548 Liczba opinii 6.9/10 Obsługa
  • 5 Liczba opinii 6.2/10 Internet
  • 277 Liczba opinii 6.5/10 Czystość
  • 161 Liczba opinii 8.2/10 Śniadanie
  • 61 Liczba opinii 8.8/10 Strefa wellness
  • 54 Liczba opinii 7.2/10 basen

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