Dear Mr. Young m. L., Thank you for choosing Swissôtel Living Jakarta Mega Kuningan and for sharing your kind review. We are happy to know that you enjoyed the comfortable stay, beautiful view, and delicious breakfast. We are also glad to hear that the welcome cake was prepared and cleared as requested by Fauu and Riska. Thank you for your continued loyalty as an ALL – Accor Live Limitless Platinum member. We truly appreciate your support and look forward to welcoming you back again. Warm regards, Salshabila Aurania Guest Experience Manager

Dear Mr. Lee E., Thank you for choosing Swissôtel Living Jakarta Mega Kuningan and for sharing your wonderful review. We are delighted to know that you had an excellent stay with us. It is great to hear that you enjoyed our convenient location, beautiful hotel atmosphere, and delicious breakfast. Your kind feedback is truly appreciated and motivates our team to continue delivering a memorable experience for our guests. We look forward to welcoming you back for another enjoyable stay soon. Warm regards, Salshabila Aurania Guest Experience Manager

Dear Mrs. Narae p., Thank you for choosing Swissôtel Living Jakarta Mega Kuningan and for sharing your wonderful review. As our valued Accor Live Limitless Gold member, we truly appreciate your support and are delighted to know that you had a comfortable weekend stay with us. We are pleased to hear that you enjoyed our tidy and well-equipped room, new facilities, swimming pool, and workout facilities. It is wonderful to know that our hotel provided a relaxing city stay experience for you. We look forward to welcoming you back for another enjoyable stay soon. Warm regards, Salshabila Aurania Guest Experience Manager

Dear Mr. Choi J. H., Thank you for choosing Swissôtel Living Jakarta Mega Kuningan and for sharing your review. We are delighted to know that you had a comfortable stay with us. It is wonderful to hear that you enjoyed our clean facilities, friendly service, and sauna facilities. Your kind feedback is truly appreciated and motivates our team to continue providing a pleasant experience for our guests. We look forward to welcoming you back for another enjoyable stay soon. Warm regards, Salshabila Aurania Guest Experience Manager

Dear Mr. Geun Y. P., Thank you for your kind feedback. We are delighted to know that you had a comfortable stay with us. Your satisfaction means a great deal to our team. We are especially pleased to hear your recognition of Arsya. Her dedication to providing attentive and thoughtful service is truly appreciated, and we will be sure to share your kind words with her. Thank you once again, and we look forward to welcoming you back in the near future. Warm regards, Salshabila Aurania Guest Experience Manager

Dear Mr. Young m. L., Thank you very much for your kind feedback and for your loyalty as an Accor Live Limitless Platinum member. We are delighted to know that you had a comfortable stay with us and enjoyed the convenience of our facilities as well as the quality of our breakfast. Your positive comments truly encourage our team to keep delivering great experiences. We look forward to welcoming you back again soon. Warm regards, Teguh Utomo Front Office Manager

Dear Mr. Hyunsoo S., Thank you very much for taking the time to share your feedback and for choosing to stay with us. We are delighted to know that you enjoyed our convenient location, cleanliness, great gym facilities, and satisfying food offerings. We sincerely apologize for the inconvenience you experienced with the in-room telephone and internet connection in the bathroom area. Please rest assured that your comments have been shared with our relevant teams for immediate review and improvement. We truly appreciate your kind words and are very pleased to hear that, overall, your stay was a pleasant one. We hope to have the pleasure of welcoming you back again soon for another enjoyable experience. Warm regards, Teguh Utomo Front Office Manager

Dear Mr. Seungtaek O., Thank you very much for your wonderful review and for being our valued Accor Live Limitless Gold Member. We truly appreciate your loyalty and are delighted to know that your experience with us exceeded your expectations. It’s heartwarming to hear that our friendly and attentive team helped make you feel welcome from the moment you arrived, and that our clean and well-maintained facilities contributed to a pleasant stay. Your kind words and excellent rating mean a great deal to us and will surely motivate our team to continue delivering warm hospitality and memorable experiences to all our guests. We sincerely appreciate your trust and look forward to welcoming you back soon to Swissôtel Living Jakarta Mega Kuningan. Warm regards, Teguh Utomo Front Office Manager