Mercure Jakarta Gatot Subroto

고객 평점 (ALL 평가) 4.8/5 1,341 리뷰

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호텔설명

호텔 추가 정보

  • 수카르노 하타 국제공항에서 차로 가까운 거리에 있는 호텔입니다.

  • Pancoran, Kuningan, Rasuna Said, 및 Semanggi에 쉽게 접근할 수 있습니다.

  • 내부 순환도로에서 쿠닝간 방향으로 첫 번째 출구로 나가십시오.

  • 호텔은 Pancoran의 Dirgantara 기념비에서 걸어서 10분 거리에 있습니다.

  • 우리 레스토랑에서 자카르타의 멋진 경관을 보며 우아하게 식사하십시오.

숙박

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호텔 위치

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan
12790 자카르타
인도네시아

GPS:-6.239133, 106.828591

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,341 리뷰

TripAdvisor 평가  4.5/5  1,231 리뷰

좋은 숙박이나 조금 아쉬움

고객 평점 3.5/5

익명 비즈니스 - 전체(All) 통지 확인

전반적으로는 만족함. 단, 조식 음식 맛이 조금 입에 맞지 않았고, 수영장에 탈의실이나 샤워실이 없어 아쉬웠음

Dear Hyoungu S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive this kind of feedback however to answer your question regarding shower room and changing room actually we have provide it at 17th floor nearby the Gym. I will share your comments with our team regarding the food taste and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope on your next visit we can improve our service for your pleasant. Sincerely, Rizky Justian David Room Division Manager

Not up to accor hospitality standard

트립어드바이저 평점 3.0/5

alfita h 가족 - TripAdvisor 인증 리뷰

We checked in , ask the security to bring our luggage up in our room because we re going to have dinner first and tipped him. He said ok and i believe understood the task So we had dinner at their restaurant and cane back to our room to find the suitcases hadnt got there yet somehow. Called the front desk, they were confused and took like half an hour to locate the suitcases. No greeting cards, no thank you for being all loyal member whatsoever. Never find this at any accor hotel chain, even ibis do better than this. Accor needs to amp up their service, really

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rizky Justian David Room Division Manager

Nice Hotel

트립어드바이저 평점 5.0/5

Abang A TripAdvisor 인증 리뷰

The room is very clean, the staff is very helpful. As an Accor's Platinum member, I should have gotten a room upgrade, but unfortunately the room was fully booked. Then i got a dining voucher as a replacement. The welcome drink was good. The executive lounge is okay. Next time I will come back as soon as possible to get more experience in this hotel, hopefully I can get a chance to get a room upgrade. One more thing, hopefully all rooms will have smart TV, because only a few have smart TV installed. thanks

Dear Mr. Abang, We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Comfortable !

트립어드바이저 평점 5.0/5

Reynaldi N 가족 - TripAdvisor 인증 리뷰

My short stay at this hotel was fantastic! The staff were friendly, the check-out process was quick, and they even have a separate restaurant for meals. I particularly enjoyed having breakfast on the 7th floor, as it was peaceful and more laid-back compared to the 5th floor. An added bonus was receiving a complimentary healthy drink because the cook accidentally left an apple sticker in it. As for the room, it was spacious with lovely decor. The only downsides were the missing bathroom mat and the overly soft pillow - I prefer a firmer buckwheat one. The staff were attentive and made sure everyone's needs were met throughout my stay.

Dear Mr. Reynaldi, Warmest greetings from Mercure Jakarta Gatot Subroto, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much improved experience. Sincerely, Rizky Justian David Room Division Manager

Strategic Hotel in the South Jakarta

트립어드바이저 평점 5.0/5

dzteam TripAdvisor 인증 리뷰

I have a good experience when stay at Mercure Gatot Subroto for family staycation. Nice room, good food, strategic location. The hotel staff have great hospitality, give excellent service to the guest. I also got a special menu when I breakfast from Ms. Elin.

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 429 리뷰 8.7/10 위치
  • 2,100 리뷰 9.5/10 객실
  • 3,603 리뷰 9.5/10 서비스
  • 53 리뷰 8.6/10 인터넷 가격
  • 2,378 리뷰 9.5/10 레스토랑
  • 1,127 리뷰 9.3/10 조식
  • 993 리뷰 9.8/10 청결도
  • 771 리뷰 9.2/10 편의 시설

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