Raffles Jakarta 5성

고객 평점 (ALL 평가) 4.8/5 1,987 리뷰

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, 인도네시아

호텔설명

호텔 추가 정보

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

숙박

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호텔 위치

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
인도네시아

GPS:-6.224434, 106.824064

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.8/5  1,987 리뷰

TripAdvisor 평가  4.9/5  3,062 리뷰

2025으뜸 시설

Above and Beyond: My Exceptional Stay at Raffles Jakarta

트립어드바이저 평점 5.0/5

Ivan S TripAdvisor 인증 리뷰

From the moment I arrived at Raffles Jakarta, everything felt seamless and personal. As soon as I stepped through the entrance, the team greeted me by name, recognized my Platinum status, and invited me to check in at the Level 12 lounge. I was escorted upstairs by Stacy, who casually asked about my wife and daughter. I didn’t think much of it at the time, but it turned out to be the start of a very thoughtful surprise. At the lounge, Kevin handled the check-in process and informed me that I had been upgraded all the way to the Gallery Suite, even though I had booked the lowest room category. Such a generous surprise. While settling in, Eto offered drinks and snacks with a warm, friendly attitude that immediately made the lounge feel comfortable. The Gallery Suite itself was spacious, beautifully designed, and extremely comfortable. That evening, I had a dinner invitation at Arts Café, and every dish was genuinely delicious. When I returned to the room after dinner, I found a soft toy and a handwritten note addressed to my daughter. It was such a sweet gesture. Thank you to Butler Oshel and of course to Stacy for arranging it. The next morning, I chose to have breakfast at Arts Café instead of the lounge so I could eat with my relatives. The food was surprisingly very good. It was much better than my visit in October 2024, and everything I ordered was excellent. Jojo helped with several à la carte dishes and took great care of us. Toward the end of the meal, Gio, the restaurant manager, stopped by to check how everything was, which added to the warm impression. I actually had to leave earlier than planned. If not, I’m sure they would have offered a late checkout as well, considering how consistently attentive the service had been from the moment I arrived. Overall, Raffles Jakarta delivered a truly outstanding hospitality experience. From the upgrade to the personal touches and the genuine warmth from every staff member, everything felt special. Definitely will come again.

Dear Mr. Ivan, thank you for sharing such a beautiful reflection of your stay with us. It warms our hearts to know that the thoughtful welcome the surprise for your daughter and the genuine care from our colleagues created moments that felt personal and uplifting. We are truly delighted that every part of your journey from the Gallery Suite to your breakfasts and dinners brought comfort and joy. It is our passion to make each visit feel enchanted and memorable and we cannot wait for the day we welcome you and your family home again. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

Spa treatment like a King

트립어드바이저 평점 5.0/5

Marcus S TripAdvisor 인증 리뷰

Raffles Spa: I have been treated like a King in the Spa at Raffles Jakarta. Especially Mury my therapist has been very professional and comforting. Great treatment. And Nurul the receptionist greeted me with a great drink and a well deserved cold towel, very professional and quick check in. Truly 5 🌟

Dear Mr. Marcus, Thank you very much for sharing such a wonderful review of your experience at Raffles Spa. We are truly delighted to hear that you felt treated like a King during your visit, this is exactly the level of care and luxury we aim to deliver for every guest. Your recognition of Mury, for her professionalism and comforting approach, as well as Nurul, for her warm welcome, refreshing drink, and efficient check-in, means a lot to our team. They will be very proud to know that their dedication made your spa experience exceptional. Creating a tranquil and indulgent escape for our guests is at the heart of what we do, and it is an honour to know that your treatment felt truly 5-star. Thank you once again for choosing Raffles Spa. We look forward to welcoming you back for another rejuvenating experience. Warm regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Great stay and loves the foods

트립어드바이저 평점 5.0/5

Ferdy H TripAdvisor 인증 리뷰

We had a great stay in Raffles while celebrating ou wedding anniversary. The rooms were splendid and we also loves the varieties of foods.

Dear Mr Ferdy, Thank you very much for taking the time to share your kind review with us. It made us so happy to know that your wedding anniversary stay felt wonderful, from the comfort of your room to the variety of foods you enjoyed during your time with us. Moments like these are so special, and we are grateful that you chose to celebrate yours here at Raffles. Our aim is always to create an experience that feels warm, joyful, and full of gentle memories. Knowing that your time with us brought happiness to you and your family means a great deal to our entire team. We hope to welcome you back home to Raffles Jakarta again soon. You will always be part of our Raffles family, and it would be our pleasure to create many more beautiful moments for you in the future. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

Amazing stay in the heart of Jakarta

트립어드바이저 평점 5.0/5

Febrian F TripAdvisor 인증 리뷰

A great location in the heart of Jakarta, very comfortable, very impressed with the meals at the restaurant. The bed is unbeatable!

Dear Mr Febrian, Thank you so much for taking the time to share your lovely review. It brought us real joy to know that your family stay in the heart of Jakarta felt so comfortable and enjoyable, and that you were especially impressed by the meals at our restaurant. Hearing that the bed gave you an unbeatable night’s rest made our team smile too. At Raffles, we always hope to create moments that feel warm, effortless, and memorable for every guest we welcome. Knowing that your visit felt this way means a great deal to us. We would be very happy to welcome you and your family back anytime. Please consider Raffles Jakarta your home in the city, where familiar smiles and new memories will always be waiting for you. Warm regards Rhany Guest Experience Manager Raffles Jakarta

I felt home

트립어드바이저 평점 5.0/5

Hans Berly L TripAdvisor 인증 리뷰

The feeling at home away from home. Thank you for the thoughtful service and the butlers knew every single needs before I said it 🤍

Dear Mr Hans, Thank you very much for sharing such a thoughtful review of your stay. Your kind words truly warmed our hearts. We loved seeing the photos you posted, especially your room setup and your moment at the tennis court. It is wonderful to know these small details helped create that feeling of being home away from home. It brings us great joy to hear that our butlers were able to anticipate your needs so effortlessly. This sense of ease, comfort, and natural connection is exactly what we hope each guest feels when staying with us. We truly appreciate you taking the time to share your experience, and we hope your memories of your stay continue to bring you joy. Please know that you will always have a home here with us, and we look forward to welcoming you back as part of our Raffles family. Warmest regards Rhany Guest Experience Manager Raffles Jakarta

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 319 리뷰 9.1/10 위치
  • 907 리뷰 9.4/10 객실
  • 1,655 리뷰 9.7/10 서비스
  • 6 리뷰 9.2/10 인터넷 가격
  • 533 리뷰 9/10 레스토랑
  • 506 리뷰 9.5/10 편의 시설
  • 480 리뷰 9.6/10 분위기
  • 409 리뷰 9.4/10 안락함

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