Dear Valued Guest, Thank you sincerely for your generous rating and for sharing your thoughtful feedback with us. We are delighted that you enjoyed your accommodation, breakfast, and the care of our team, while we truly appreciate your comments regarding the hot water, streaming connection, and cleanliness, which will help us create an even more seamless and enchanting stay for our guests. We look forward to welcoming you back to Raffles Jakarta, where every visit is an opportunity to feel at home and part of our family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you sincerely for your wonderful feedback and for describing our hospitality as unlike anything you have experienced at other hotels. We are delighted that the warmth of our team and the care of our Butler service made such a lasting impression during your business stay, and we truly appreciate your generous 10 out of 10 recommendation. We hope to welcome you back to Raffles Jakarta soon, where you will always be part of our Raffles family. Warm Regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you sincerely for your wonderful feedback and for describing your experience as both the best service and a comfortable, home like atmosphere. We are especially grateful for your kind recognition of Clara, Fachrul, and Kevin, whose personalised care and guidance helped make your family stay so memorable. We look forward to welcoming you and your family back to Raffles Jakarta, where you will always be part of our Raffles family. Warm Regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you sincerely for your heartfelt and wonderfully detailed feedback, and for giving Raffles Jakarta the opportunity to welcome you and your family. We are truly delighted that the kindness of our team, your room upgrade, beautifully prepared accommodation, Raffles Club experience, and thoughtful gesture from our team during your stay helped make your stay so memorable, and we sincerely appreciate your honest note regarding our afternoon tea. We are especially touched that your experience renewed your affection for Indonesian food and made Raffles Jakarta a hotel you would like to visit again, and we look forward to welcoming you home once more. Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you for your kind review and for choosing Raffles Jakarta for your family stay. We are truly delighted to know that our team's warm hospitality, especially the gracious colleagues who welcomed you at the entrance, made such a positive impression, and we appreciate your valuable feedback regarding WiFi accessibility and connection speed as we continue to enhance every aspect of the guest experience. We look forward to welcoming you home again soon, where you will always be part of the Raffles family. Kind regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you for sharing such a wonderful review and for your continued loyalty as our valued ALL Platinum member. We are delighted to know you enjoyed the convenience of our location, the culinary experiences from breakfast to Writers Bar, and the tranquil atmosphere of Raffles Club. We also appreciate your understanding regarding the room change and are pleased our team could respond promptly to ensure your comfort. We look forward to welcoming you back home to Raffles Jakarta, where every visit is an opportunity to create more memorable moments together. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you sincerely for sharing your wonderful feedback with us. We are delighted to know you enjoyed your comfortable accommodation, our facilities, breakfast selection, and the warm hospitality from our team during your family stay. We truly appreciate your thoughtful feedback and look forward to welcoming you back to Raffles Jakarta for more memorable moments in our enchanted world. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Koo D., Thank you for your kind words regarding the quality of our services and facilities. We are delighted to hear that you had a wonderful experience at Raffles Jakarta. Your feedback motivates us to continue providing exceptional hospitality to all our guests. We look forward to welcoming you back for another memorable stay. Kind Regards, Fachrul Reza Head Butler Raffles Jakarta

Dear Hwang J. W., Thank you for your kind words regarding your recent stay at Raffles Jakarta. We are delighted to hear that you found your room clean and comfortable, and that our staff provided attentive service. It is our aim to create a pleasant environment for all our guests, and we are pleased that our facilities met your expectations. We look forward to welcoming you back in the future. Kind Regards, Fachrul Reza Head Butler Raffles Jakarta

Dear Hyemin K., Thank you for taking the time to share your positive experience at Raffles Jakarta. We are delighted to hear that you found our staff to be exceptionally friendly and that you enjoyed the lounge food and breakfast offerings. It is wonderful to know that you had a restful stay after your travels. We look forward to welcoming you back for another enjoyable experience in the future. Kind Regards, Fachrul Reza Head Butler Raffles Jakarta

Dear Valued Guest, Thank you for sharing such a wonderful review following your recent stay at Raffles Jakarta. We are truly delighted to know that every aspect of your experience, from your accommodation and Raffles Club experience to our Butler Service and dining offerings, exceeded your expectations. It is especially meaningful to receive such kind recognition from a valued ALL Platinum member. At Raffles Jakarta, we always strive to create moments that feel warm, personal, and memorable, and we are so pleased to know our team was able to make your stay a truly enjoyable one. We look forward to welcoming you back home to Raffles Jakarta very soon, where more magical moments await. Warmest regards, Fachrul Reza Head Butler Raffles Jakarta

Dear Valued Guest, Thank you for choosing Raffles Jakarta to celebrate such a meaningful occasion with your family. We are truly delighted to know that the anniversary cake, heartfelt letter, and the moments shared together created a precious and joyful experience during your stay with us. At Raffles, nothing brings us greater happiness than becoming part of life’s beautiful celebrations, and we are honored to have been part of yours. We look forward to welcoming you and your family home again for many more unforgettable moments together. Warmest regards, Fachrul Reza Head Butler Raffles Jakarta

신이영님, 귀하의 소중한 리뷰에 감사드립니다. 저희 Raffles Jakarta에서의 편안하고 평화로운 경험을 즐기신 것에 대해 매우 기쁘게 생각합니다. 모든 직원들이 친절하게 대하며 귀하의 필요를 도와드릴 수 있었던 점은 저희에게 큰 기쁨입니다. 또한, 조식과 클럽 라운지의 음식이 만족스러우셨다니 기쁩니다. 앞으로도 더 많은 고객님들에게 기억에 남는 경험을 제공할 수 있도록 최선을 다하겠습니다. 감사합니다. 친애하는 마음으로, Fachrul Reza 헤드 버틀러 Raffles Jakarta

정중한 말씀 감사합니다, Jaekeun Jung님. 귀하께서 체크인 리셉션 직원의 서비스에 대해 긍정적으로 평가해 주신 점에 깊이 감사드립니다. 저희는 모든 직원이 고객님께 최고의 경험을 제공하기 위해 최선을 다하고 있습니다. 앞으로도 Raffles Jakarta에서의 귀하의 소중한 경험이 더욱 향상될 수 있도록 노력하겠습니다. 소중한 피드백에 감사드리며, 다시 뵙기를 기대합니다. 감사합니다, Fachrul Reza 헤드 버틀러 Raffles Jakarta

Dear Mr. Chun S. C., Thank you ever so much for taking the time to share your wonderful reflections following your recent family stay with us. Reading your words truly brought a smile to our hearts. It is incredibly rewarding to know that the handwritten welcome letter, the playful towel creations, and the thoughtful details in your room created a series of touching moments throughout your stay. These are precisely the small yet meaningful gestures our team lovingly prepares to make each stay feel personal and memorable. I am also delighted that your arrival experience was so warmly guided by our butler team, and that you enjoyed the comfort and design of your suite, especially the sliding doors which added to your experience. Your kind mention of the beef steak and your time at ART Restaurant is sincerely appreciated and will be shared with our culinary team, who will be thrilled to know their efforts left such a positive impression. It brings us great joy to hear that our facilities, sustainability efforts, and overall service reflected the level of care and consideration we strive to extend to every guest. At Raffles Jakarta, we always hope to create not just a stay, but a collection of meaningful moments where every guest feels a true sense of belonging. We would be absolutely delighted to welcome you and your family back for another enchanting stay. Please know that you will always have a place with us here, as part of the Raffles family. Warmest regards, Fachrul Reza Head Butler Raffles Jakarta

김찬종님, 소중한 리뷰에 감사드립니다. 저희 호텔의 서비스와 특히 24시간 버틀러 서비스에 대한 긍정적인 평가에 매우 기쁩니다. 고객님께서 편안하게 머무르실 수 있었던 점은 저희의 큰 보람입니다. 위치에 대한 아쉬움 또한 귀 기울여 듣고 있으며, 앞으로 더욱 향상된 경험을 제공할 수 있도록 노력하겠습니다. 따뜻한 마음으로, 라니 고객 경험 매니저 래플스 자카르타

Dear Valued Guest, Thank you sincerely for your kind words and perfect score. We are truly delighted that our thoughtful service and warm hospitality left such a positive impression, and that your experience at Raffles Jakarta felt both welcoming and memorable. We look forward to welcoming you home again for another enchanting stay. Rhany Guest Experience Manager Raffles Jakarta

Dear Valued Guest, 진심 어린 소중한 후기를 남겨주셔서 감사드립니다. 최상의 객실 컨디션과 세심한 서비스, 그리고 컨시어지 팀의 따뜻한 안내까지 만족스러운 경험이 되셨다니 매우 기쁘게 생각합니다. 가까운 시일 내에 다시 라플스 자카르타에서 가족처럼 따뜻하게 모실 수 있기를 바랍니다. Rhany Guest Experience Manager Raffles Jakarta

Dear Valued Guest, Thank you for sharing your wonderful feedback with us. We are truly delighted to know that your stay felt comfortable and that every aspect of your experience, from our team to the facilities, exceeded your expectations. At Raffles, it brings us great joy to create moments of ease and warmth, and we look forward to welcoming you back again for another memorable stay with your family. Warm regards, Rhany Guest Experience Manager Raffles Jakarta