Fairmont Jakarta 5성

고객 평점 (ALL 평가) 4.6/5 2,986 리뷰

Fairmont Jakarta - Image 1
Fairmont Jakarta - Image 2
Fairmont Jakarta - Image 3
Fairmont Jakarta - Image 4
Jl 아시아 아프리카 No8, 10270 자카르타, 인도네시아

호텔설명

호텔 추가 정보

  • 세나얀 광장과 센트랄 세나얀 오피스 타워로 연결되는 지하 통로

  • 집의 편리함을 갖춘 5성급 스카이 스위트

  • 호텔 소유의 주차 빌딩 및 옥상 헬리콥터

  • 기둥이 없는 그랜드 볼룸과 인상적인 규모의 호텔 로비

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Fairmont Jakarta

Jl 아시아 아프리카 No8
10270 자카르타
인도네시아

GPS:-6.221751, 106.798688

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,986 리뷰

고객 평점 5.0/5

Jaewon C. 비즈니스 - 전체(All) 통지 확인

최고의 서비스, 최고의 음식 한국 페르몬트 호텔과 격이 다른 인상깊은 경험이었습니다. 대단히 만족했습니다.

Dear Mr. Jaewon C., Thank you very much for sharing your wonderful feedback following your recent business stay with us. We are truly delighted to know that you had such an impressive and satisfying experience, and that our location, service, and culinary offerings left a strong and positive impression. Your kind words regarding our Reception and Concierge teams are greatly appreciated. It is always rewarding to know that our colleagues were able to contribute meaningfully to your stay and deliver the level of service we strive for. We are also pleased to hear that you found the hotel clean and comfortable throughout your visit. Your feedback on our breakfast selection has been well noted, and we will continue to enhance the variety and quality of our offerings. Thank you once again for your generous recommendation. We truly look forward to welcoming you back to Fairmont Jakarta for another exceptional experience in the near future. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

고객 평점 5.0/5

Jinkwang Y. 비즈니스 - 전체(All) 통지 확인

깨끗한 방

Dear Mr. Jinkwang Y., Thank you very much for your perfect rating and for sharing your kind feedback. We are delighted to know that you enjoyed the spacious room and found it clean and comfortable. Your positive comments truly motivate our team to continue delivering excellent service and maintaining the highest standards. We sincerely appreciate your support and look forward to welcoming you back to Fairmont Jakarta for another pleasant stay. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

고객 평점 2.5/5

Kim M. 가족 - 전체(All) 통지 확인

2개의 룸을 예약하고 갔지만 3시에 방 1개.이후 30분뒤 방이 준비되었다고 안내받았으나욕실 어메니티와 물.슬리퍼도 구비되어 있지않은 상태로 방이 준비되었다는 안내를받음. 이후 어메니티 요구에 응대가 되지않아 몇번의 요청끝에 받음.플랫등급인데 만족스럽지 못한 레이트 체크아웃시간.업그레이드 수용안된것에 실.

Dear Ms. M. Kim, Warmest greetings from Fairmont Jakarta, and thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay, particularly regarding the delayed room readiness and the incomplete setup upon your arrival. We fully understand how frustrating it must have been to receive a room without proper amenities such as bathroom items, water, and slippers, and to have to follow up multiple times before your requests were fulfilled. This is certainly not the level of service we strive to deliver. We also regret that your experience as a valued Accor Plus Platinum member did not meet expectations, especially in regard to the late check-out arrangement. In addition, please accept our sincere apologies that we were unable to provide a room upgrade during your stay due to the limited availability of upgraded room categories at the time. We truly understand how important this benefit is, and we are sorry for the disappointment caused. Please be assured that your feedback has been shared with the relevant teams to address these gaps, particularly in ensuring better coordination, responsiveness, and attention to detail moving forward. Thank you for bringing this to our attention. We truly hope to have another opportunity to welcome you back to Fairmont Jakarta and provide you with the seamless and attentive experience you rightfully expect. Should you plan to stay again at Fairmont Jakarta, please kindly reach out to me personally through this email or by my WhatsApp number so that I can prepare better arrangement for you and your family. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

고객 평점 4.0/5

Pyo H. C. 비즈니스 - 전체(All) 통지 확인

주변 소음이 심함

Dear Pyo H. C., Thank you for your positive feedback regarding the luxury of our hotel. We appreciate your acknowledgment. However, we understand that the surrounding noise can be disruptive at times, which is a factor of our urban location and the unpredictability of the environment. We are grateful for your understanding and hope to welcome you again for a more tranquil experience. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

고객 평점 5.0/5

Jong M. B. 비즈니스 - 전체(All) 통지 확인

시내 중심의 좋은 위치로 룸 컨디션 우수하고 조식서비스도 좋음

Dear Jong M. B., Thank you for your positive feedback regarding our room conditions and breakfast service. We are delighted to hear that you appreciated our central location and enjoyed your stay with us. We sincerely hope to welcome you back to Fairmont Jakarta for another comfortable stay. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

그 외 웹 사용자 평가 등급

  • 961 리뷰 9.5/10 위치
  • 2,000 리뷰 8.9/10 객실
  • 6,040 리뷰 9.6/10 서비스
  • 22 리뷰 8.1/10 인터넷 가격
  • 3,248 리뷰 9.6/10 레스토랑
  • 1,657 리뷰 9.7/10 분위기
  • 1,616 리뷰 9.6/10 조식
  • 1,089 리뷰 9.4/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

자카르타 지역 모든 호텔