Mondrian Cannes 5 étoiles

Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié votre petit déjeuner .Nous sommes également heureux de constater que vous avez trouvé notre restauration bien au-dessus de la moyenne, ainsi que notre personnel qui a su répondre à vos attentes. Nous sommes fiers de recevoir vos recommandations et espérons que vous choisirez de revenir bientôt. Cordialement, L'équipe relation clients

Good morning, Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay in our Junior suite on the 8th floor, and that our staff was attentive to your needs upon arrival. We apologize for the inconvenience caused by the road construction on the Croisette which made it tricky to find the entrance to the hotel. We are pleased to hear that you enjoyed the magnificent terrace and that your room was clean, spacious, and well-stocked with a variety of beautiful amenities, including Lalique toiletries. We are delighted to learn that you found our lobby and furnishings tastefully designed, and that you enjoyed our amazing buffet breakfast. Our team works hard to ensure that all of our guests have a pleasant and comfortable stay, and we are thrilled to hear that our employees were accommodating and polite. Thank you for recommending our hotel, and we hope to have the pleasure of welcoming you back in the future. Best regards, The guest relation team

Dear Guest, We would like to start by apologizing for the inconvenience you experienced during your stay with us. We understand that not having hot water is a significant issue and we are sorry that we were not able to resolve it in a timely manner. We regret that our team members were not able to provide you with accurate information regarding the issue, and that there was no communication from management. We understand that you were disappointed by the lack of compensation offered for the inconvenience you experienced. Our goal is always to provide our guests with a comfortable and enjoyable stay, and we regret that we fell short of this during your visit. We understand that you may not choose to stay with us again, but we hope that you will consider giving us another chance in the future to provide you with a better experience. Thank you for bringing these issues to our attention, as it is through feedback from our guests that we can continue to improve. Sincerely, The Guest Relations Team

Dear Mr White, Thank you for taking the time to share your experience at the Mondrian Cannes. We are thrilled to hear that you enjoyed your stay and that our team members were able to exceed your expectations. We will be sure to pass on your kind words to Charlotte, Thomas, Stephanie, and Brice, who will be delighted to hear that their efforts were appreciated. We are glad to hear that you had the opportunity to try two of our room types and that you found the design to be up to the Mondrian standards. Our location on the Croisette is indeed perfect, and we are happy to hear that you were able to enjoy the front garden without being bothered by traffic noise. Lastly, we are sorry to hear that your daughter got sick during your stay, but we are glad to hear that our team was able to assist you during this difficult time. Thank you for choosing the Mondrian Cannes, and we look forward to welcoming you back soon. Warm regards, The Guest Relations Team