Mercure Benidorm

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,985 أراء

نضمن لكأفضل سعر
Mercure Benidorm - Image 1
Mercure Benidorm - Image 2
Mercure Benidorm - Image 3
Mercure Benidorm - Image 4
, 3502 BENIDORM, Spain

الوصف

خدمات الفندق الإضافية

  • Next to Poniente Beach and Balcón del Mediterráneo

  • Pool with chill-out area and pool bar

  • Malaspina Restaurant: groundbreaking dining experience

  • 5 minutes walk to the beach

  • Spacious Mediterranean gardens and gymnasium

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Benidorm

3502 BENIDORM
Spain

نظام تحديد المواقع العالمي (GPS):38.539803, -0.136522

الهاتف
فاكس +34 965 85 28 50

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف
قرب الفندق
  • موقف

MALASPINA

Malaspina is a hug to the Mediterranean roots through the best product on the market made with respect and dynamism that will make your 5 senses vibrate. A journey through the most exquisite flavors and smells is waiting for you.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,985 أراء

تقييم TripAdvisor  4.5/5  470 أراء

2024 شهادة تميّز

I like it!

ملاحظة Tripadvisor 5.0/5

Stuart C المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I have stayed at a lot of Benidorms 4 star hotels and this is by far the best. The feel, design and flow is great. The room I had benefit from a good sized balcony. It was a short walk to the beach, and all the staff were great and helpful to recommend. Live music by the pool Saturday and a DJ Friday night. One minor point, see the tips.

Dear Stuart, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly delighted to know that you consider our hotel to be the best among the 4-star establishments in Benidorm. It is wonderful to hear that you appreciated the overall design and atmosphere of the hotel, as well as the comfort of your room and its spacious balcony. We are also pleased that our location, just a short walk from the beach, contributed positively to your stay. Our team takes great pride in offering friendly and helpful service, and your comments will be shared with them as a source of encouragement. We are glad you enjoyed the live music by the pool and the DJ performance on Friday evening – we strive to provide enjoyable experiences for all our guests. We look forward to welcoming you back in the near future. Kind regards,

Lovely hotel

ملاحظة Tripadvisor 4.0/5

suesherwood64 Couples - تقييم TripAdvisor المعتمد

Lovely hotel in a great location. 10 minute walk to the old town and 25 minute walk to the strip. Pool area was a lovely oasis with plenty of sunbeds. Stayed bed and breakfast and the breakfast was great with plenty of choice. Rooms are open plan with a door into the shower and another door to the toilet so not much privacy if you want it. Only small problem with the room was not having any drawers other than that would recommend this hotel and would definitely stay again.

Dear Sue, Thank you for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed our convenient location, just a short walk from both the Old Town and the Strip. It is also a pleasure to know that you appreciated the relaxing atmosphere of our pool area, as well as the variety offered in our breakfast service. We have noted your comments regarding the room layout and storage facilities. While our open-plan design aims to create a modern and spacious environment, we understand that it is an aspect that depends on tastes. We sincerely hope to have the pleasure of welcoming you back in the near future. Regards,

Great hotel but a mixed review

ملاحظة Tripadvisor 4.0/5

Emma S تقييم TripAdvisor المعتمد

This is the second time I visited this hotel. I was in a standard room this time and although it had everything you needed, it definitely didn't live up to the standard of my last visit when we stayed in a deluxe room. We checked in at 2am and realised they had given us a double room when we had requested a twin. I went back to reception and was assured that they would move us the next morning as there were twin rooms checking out. After breakfast I went back to reception who told us we could not move into a twin as they had other people arriving that day who had booked twin rooms. They said they could offer us "Germany beds" meaning we would shared the double bed but have separate sheets. Even though we asked for this it never happened! On the third day of our stay I had an online business meeting to attend and I asked if I could book the meeting room they have. I was told this was not possible for just one person, only for groups. I offered to pay to use the room but was told they would have to check and they would phone my bedroom before the time of my meeting to let me know. They never rang so I had to ask my cousin to leave the room for 3 hours because it was a confidential meeting. I was disappointed that they couldn't accommodate my request when I offered to pay for the meeting room as it wasn't being used. Other than this our stay was great. It was still early before the main season and this meant that there weren't many bar staff during the day. All you needed was a little patience and human decency but some other visitors got quite annoyed at the slow service. This is a mixed review but I have still given the hotel 4 stars because in general it really deserves it. Just a little disappointed with some of the personal challenges we faced.

Dear SatchBomb, Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your continued loyalty and were pleased to welcome you back for a second visit. We are glad to know that, overall, you enjoyed your stay and have rated the hotel positively. However, we appreciate your detailed comments which allow us to keep improving our daily basics. Regarding the request of a twin room, as you may know, this kind of request are always subject to availability. We always try to suit the preferences from all of our guest but as we do have double and twin standards rooms, it depends on whether one of them is available. However, we do apologize for the misunderstanding caused at the reception, it is certainly our aim to meet all guest preferences wherever possible, and we are sorry that this was not resolved to your satisfaction. Regarding your request to use the meeting room, we understand how important it is to have a quiet and private space, especially for professional commitments. But as my colleagues did inform you our meeting rooms are subject to availability for groups. We regret that this may have dampened your experience. Despite the challenges, we are grateful for your kind words about the overall quality of your stay, and we truly value your balanced perspective. Your feedback helps us continue to grow and deliver a better experience for all our guests. We hope to have the opportunity to welcome you back soon. Regards,

Beautiful

ملاحظة Tripadvisor 5.0/5

Mia C تقييم TripAdvisor المعتمد

The cleanest hotel I’ve ever been to. Absolutely beautiful interior and exterior. Not busy as it’s spacious and airy throughout. Rooms are lovely and bright with comfortable bed. Outside area is gorgeous, didn’t attempt the pool as way too cold. Perfect hotel handy for everything. Close to beach and 10/12 minute walk straight into old town for endless choices of food and drink. Will Defintley return

Dear Mia, Thank you sincerely for your wonderful review and for choosing to stay at Mercure Benidorm. We are truly delighted to read your kind words, especially your compliments regarding the cleanliness of our facilities — something we take great pride in. It is a pleasure to know that you enjoyed both the interior and exterior spaces, as well as the bright, comfortable rooms and beautifully maintained outdoor areas. We are also pleased that our location proved convenient, with easy access to the beach and the vibrant Old Town. We very much look forward to welcoming you back for another relaxing and enjoyable stay. Kind regards,

Great experience

ملاحظة Tripadvisor 5.0/5

sarah-jane b تقييم TripAdvisor المعتمد

Great location for benidorm. Nice walk to old town. Hotel gorgeous, upgraded to bigger room, bed comfy, shower great. Replenish with coffee and cleaned everyday. Big balcony. Shame the weather wasn't the best as the pool and beds looked amazing. The trees made you feel like you were somewhere else ! Breakfast variety was amazing, processco on tap for breakfast 😋 all types of food to suit all. Highly recommend. I left an item in the hotel room, Miguel kindly help me get it back, they went above and beyond. So massive thank you for that ! If going benidorm in future would definitely come back !

Dear Sarah, Thank you very much for your kind and thoughtful review. We are thrilled to hear that you enjoyed your stay with us and appreciated the comfort of your room, the spacious balcony, and the high standard of cleanliness and service provided throughout your visit. It is wonderful to know that our breakfast selection — complete with a touch of sparkling Prosecco — made such a positive impression. Your special mention of our colleague Miguel is greatly appreciated. We are proud of our team’s dedication to providing exceptional service, and we are pleased he was able to assist you in retrieving your lost item. Your kind words will certainly be shared with him. We hope to welcome you back very soon. Best regards,

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.