Dear EVA M. C. M., We are delighted to receive your wonderful feedback following your recent stay at Mercure Singapore Tyrwhitt. It is truly rewarding to know that everything met your expectations and that our team’s hospitality made such a positive impression on you. We take great pride in our location here in the historic Lavender district, which serves as a vibrant gateway to Singapore’s legendary culinary scene and provides easy access to the rest of the city via nearby transport links. Knowing that you found our setting convenient for your travels is fantastic to hear. We look forward to welcoming you back for another seamless experience in the near future. Warm regards, Janet Guest Experience Executive

Dear NADIA M. B., Thank you for choosing to stay with us at Mercure Singapore Tyrwhitt. We are pleased to know that you found your stay comfortable and appreciated the efficient public transport links surrounding our property. While our location in the historic Lavender district is a short journey from the Marina Bay area, we are glad the nearby MRT stations made your explorations convenient. Our neighborhood offers a wonderful contrast to the city center, filled with legendary local eateries and a unique heritage charm that we hope you enjoyed. We look forward to welcoming you back for another pleasant visit in the future. Warm regards, Janet Guest Experience Executive

Dear SANTIAGO H. E., Thank you for sharing such a wonderful review of your recent stay. We are delighted to hear that you found our rooms to be clean and comfortable, and it is especially rewarding to know that our team’s attentive service made a positive impression on you. Your strong endorsement of Mercure Singapore Tyrwhitt means a lot to us. We strive to provide a high-quality, modern experience within our historic district, and we look forward to welcoming you back for another pleasant stay in the future. Warm regards, Janet Guest Experience Executive

Dear DANIEL D. L. C. R., We are delighted to hear that you had such a comfortable stay at Mercure Singapore Tyrwhitt. It is wonderful to know that you enjoyed the complimentary room upgrade and the daily treats we provided to brighten your stay. Our team takes great pride in creating these little moments of surprise to enhance the guest experience, and we are glad these details made your visit memorable. We are also pleased that you found our rooftop infinity pool to be a tranquil escape and that our location served as a convenient base for your travels. Thank you for your kind recommendation, and we look forward to welcoming you back to our vibrant district in the near future. Warm regards, Janet Guest Experience Executive

Dear Laura L. Z., Thank you for staying with us at Mercure Tyrwhitt Singapore. We are disappointed by your feedback about your stay with us. Our room layouts are thoughtfully designed with a compact urban footprint to maximize functionality and comfort while making the most of our prime city location. We understand that guests may have different expectations regarding room size, and we regret if the accommodation did not fully meet your preferences. Our restaurant might be busier during peak breakfast hours, but we do have ample tables and seatings to accommodate our guests. Alternatively, if you wish to avoid the crowd, breakfast is also available at TLC, our cafe just outside the hotel where you can have a more leisurely breakfast. We also regret that our housekeeping service did not meet your expectations. Please be assured that your feedback has been shared with the relevant team for review, as we remain committed to continuously improving our service standards. We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Janet Guest Experience Executive

Dear Alejandro A. H., Thank you for your compliments for our convenient location and clean property! We are indeed well located, being a short walking distance to Bendemeer (6 mins) and Lavender (10 mins) MRT stations. Our accommodations are designed to maximize comfort within the space available, especially given our excellent location. Our room specifications with images are as specified on the booking platform, though the layout may affect how the physical space feels. Your insights are valuable as we aim to enhance our guests' experience. We look forward to welcoming you again. Warm regards, Janet Guest Experience Executive