Novotel Perth Murray Street 4.5성

고객 평점 (ALL 평가) 4.2/5 3,295 리뷰

Novotel Perth Murray Street - Image 1
Novotel Perth Murray Street - Image 2
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호텔설명

호텔 추가 정보

  • Outdoor heated swimming pool & 24-hour gym

  • Stroll to RAC Arena, Elizabeth Quay & Perth central business district

  • Enjoy buffet breakfast at Miss Mi restaurant

  • Accommodation and breakfast are free for children

  • Award-winning Keishi Day Spa

숙박

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객실 1

호텔 위치

Novotel Perth Murray Street

388 Murray, Street
6000 PERTH
Australia

GPS:-31.95098, 115.85477

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  3,295 리뷰

TripAdvisor 평가  3.6/5  145 리뷰

Staying in the Perth CBD

트립어드바이저 평점 5.0/5

Anne W TripAdvisor 인증 리뷰

Good but much better service at other properties

트립어드바이저 평점 3.0/5

Holly_2tubbycats 비즈니스 - TripAdvisor 인증 리뷰

Do not stay here!

트립어드바이저 평점 1.0/5

T2497FMdeniseg 비즈니스 - TripAdvisor 인증 리뷰

Overall, a disappointing stay

트립어드바이저 평점 3.0/5

838ianm Couples - TripAdvisor 인증 리뷰

Dear 838eianm, Thank you for taking the time to share such detailed feedback about your recent four-night stay with us. While I’m pleased to hear you enjoyed our central location, facilities, and comfortable rooms, I’m truly sorry that certain aspects of your visit did not meet your expectations. I regret to learn of your dining experience at Miss Mi. While the restaurant is known for its bold Asian flavors, your suggestion to include a few non-spicy options is a valuable one, and I will share this with our culinary team for consideration. I am particularly concerned about your experience at breakfast on your final morning. The service and cleanliness you described are well below our usual standards, and the comment you received from our team member is unacceptable. Please rest assured I will be addressing this directly with the Food & Beverage leadership team to ensure retraining and better staffing support, especially on busy weekends. It is also disappointing to hear that your made-to-order dishes were served cold and that salt and pepper shakers were frequently empty. These are basic standards that should always be met, and I apologies for the oversight. Finally, I’m sorry you did not receive your tax invoice in a timely manner and that your follow-up emails went unanswered. This is not the level of responsiveness we strive for, and I will personally ensure that your invoice is sent to you today. Your feedback will be used as a training opportunity for our teams so we can prevent these issues from recurring. I do hope you will consider staying with us again so we can restore your confidence in our service. Kind regards, Chinmay Sohoni Rooms Division Manager Novotel Perth Murray Street

트립어드바이저 평점 5.0/5

322samratc TripAdvisor 인증 리뷰

Hi 322samratc, Thank you for your kind words and for sharing your experience with us. I’m delighted to hear that our team was able to assist with an early check-in and that you enjoyed our spacious rooms, comfortable beds, and sumptuous breakfast. It’s also great to know you appreciated our central location and dining options, and thank you for sharing the helpful tip about transport from the airport. I’ll be sure to pass your compliments on to our team, as they will be thrilled to know they made your stay memorable. We look forward to welcoming you back to Novotel Perth Murray Street in the future. Kind regards, Chinmay Sohoni Rooms Division Manager Novotel Perth Murray Street

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,831 리뷰 9.2/10 위치
  • 2,421 리뷰 6.8/10 객실
  • 2,131 리뷰 7.1/10 서비스
  • 25 리뷰 6.4/10 인터넷 가격
  • 1,020 리뷰 5.7/10 청결도
  • 826 리뷰 6.7/10 조식
  • 508 리뷰 7.3/10 수영장
  • 482 리뷰 8.3/10 분위기

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