Mercure Perth 4성

고객 평점 (ALL 평가) 3.8/5 2,314 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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10 Irwin Street, 6000 PERTH, 호주

호텔설명

호텔 추가 정보

Offering 24hr reception and room service, a tourist information desk and a car hire service desk, Mercure Perth is dedicated to providing the utmost in convenience and warm, friendly service. Other features include WIFI access and dry cleaning services.

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호텔 위치

Mercure Perth

10 Irwin Street
6000 PERTH
호주

GPS:-31.95676, 115.863106

전화
팩스 +61 8 9221 3344

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  2,314 리뷰

TripAdvisor 평가  3.8/5  2,355 리뷰

고객 평점 4.0/5

Jiyoung K. 가족 - 전체(All) 통지 확인

빠른 대처 서비스 만족하고, 외관에 비해 실내는 깨끗하며 매트리스가 제일 안정적이고 편안했습니다. 조식도 깔끔하니 맛있어요. 다만 메뉴가 한정적이라 여러해날 지속적으로 먹기엔 부족할듯해요. 3일째 날엔 좀 안먹히더라고요.

Dear Jiyoung, Thank you for taking the time to share such detailed feedback following your recent stay with us, and for rating your experience an 8/10. I’m pleased to read that you found our location convenient, the room clean and spacious, and that you particularly enjoyed the comfort of the mattress — restful sleep is so important when travelling. I’m also glad our team was able to respond quickly to both the check-in congestion and the refrigerator issue, and that this was handled to your satisfaction. Thank you also for your honest comments regarding breakfast variety and the condition of some public areas. Your feedback around menu repetition for longer stays, as well as carpets and general wear in corridors and lifts, is well noted and shared with our leadership and housekeeping teams. These insights are valuable as we continue to prioritise improvements and future refurbishment planning. I appreciate your balanced comments and am pleased to hear that overall you were satisfied with your stay and journey with us. We hope to have the opportunity to welcome you back to Mercure Perth in the future. Warm regards, Tony Pallotta Relief General Manager Mercure Perth

“Very low standard for a 4-Star Hotel”

트립어드바이저 평점 2.0/5

Elijah W TripAdvisor 인증 리뷰

The location and room size were the only satisfactory aspects of my stay. Beyond that, the overall service delivery fell significantly short of expectations. There were no basic amenities provided — no bottled water, toiletries, or even bathroom slippers. What was more disappointing was that our used towels from the previous night were simply refolded and placed back in the bathroom instead of being replaced. There was also no on-site parking, which meant incurring additional costs at Wilson Parking over a two-night stay. While this was my first time staying in a hotel in Perth, the experience was far below what I’d consider acceptable, and I would not recommend this property based on my stay.

Dear Elijah, Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to read that your experience did not meet expectations, and I appreciate you bringing these concerns to our attention. While I’m pleased that our location and room size were positives, I regret that other aspects of your stay fell short — particularly around room servicing and the amenities provided. This is not the experience we aim to deliver, and your comments have been shared with the relevant department leaders for review and follow-up. With regard to parking, we acknowledge the inconvenience this can cause and continue to look at ways to better communicate nearby parking options for our guests. I would welcome the opportunity to discuss your stay personally and better understand the details of your experience. Please feel free to contact me directly on 0433 280 888 or via email at H1754-GM@accor.com . Thank you again for your feedback, and I regret that we did not leave you with a more positive impression of Perth hospitality. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

Excellent location,great value, definitely stay agin

트립어드바이저 평점 5.0/5

marieanddon TripAdvisor 인증 리뷰

Stayed 1 night. Reception staff very friendly. Ideal central location for attractions in town. Spacious very clean room. Bedroom has 2 very comfortable clean king bed. Room has 1 chair, kettle, AC, TV. and fridge. Bathroom is ensuite shower and toilet and clean with toiletries. Free very good WiFi. Electric  sockets near bed. Small Pool area with towels. Buffet breakfast good selection, bacon. Sausage, eggs, veg, pastries, toast, croissants jams, yogart juice, water, coffee, 5 cereal choices, cold meats and cheese, and fresh fruit. Really nice hotel. I Would recommend. As Good value, great location.

Dear Marie and Don, Thank you very much for taking the time to share such a detailed and positive review of your stay with us. I’m delighted to hear that you enjoyed our central location, found the hotel to be great value, and that your room was spacious, clean, and comfortable. It’s especially pleasing to read your kind comments about our reception team, the in-room amenities, Wi-Fi, pool area, and the variety offered at our buffet breakfast. Your recommendation means a great deal to us, and I will be sure to share your feedback with the team, who take great pride in delivering a welcoming and comfortable experience for our guests. We truly appreciate you choosing to stay with us and hope to have the pleasure of welcoming you back to Mercure Perth again in the future. Warm regards, Tony Pallotta Relief General Manager Mercure Perth

Good

트립어드바이저 평점 4.0/5

P2HAM TripAdvisor 인증 리뷰

Reasonable price and good location. Bit dated in decor and rooms need modernisation but staff helpful and a nice pool area

Dear P2HAM, Thank you for taking the time to share your review and for rating your stay with us 8/10. I’m pleased to hear that you found our pricing reasonable, enjoyed our location, and appreciated the helpfulness of our team, as well as the pool area. I also acknowledge your comments regarding the dated décor and the need for room modernisation. These are areas we are aware of, and your feedback reinforces the importance of our ongoing improvement plans. Thank you again for your balanced and constructive feedback. We hope to have the opportunity to welcome you back to Mercure Perth in the future. Kind regards, Tony Pallotta Relief General Manager Mercure Perth

An outdated hotel with good location.

트립어드바이저 평점 4.0/5

dordor-Sin TripAdvisor 인증 리뷰

My 1st stay here as I was hoping for a better location vs last stay. However a bit disappointed due to hotel high occupancy, so I only had my room at 1230pm despite being a Platinum member. Hotel location is good with Hay St and Murray St within steps as well as Barracks Jetty 5 mins walk away. Hotel breakfast is simple but tasty. Room is spacious but basic and hotel corridor and room quite outdated and run down. Many signs of repairs or touch up needs to be done.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,242 리뷰 8.9/10 위치
  • 2,101 리뷰 5/10 객실
  • 1,458 리뷰 7.6/10 서비스
  • 64 리뷰 5.6/10 인터넷 가격
  • 920 리뷰 5.6/10 안락함
  • 802 리뷰 4.5/10 청결도
  • 639 리뷰 2.8/10 편의 시설
  • 545 리뷰 2.7/10 분위기

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퍼스 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.