Novotel Perth Langley 4성

고객 평점 (ALL 평가) 4.0/5 2,991 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Perth Langley - Image 1
Novotel Perth Langley - Image 2
Novotel Perth Langley - Image 3
Novotel Perth Langley - Image 4
221 Adelaide Terrace, 6000 PERTH, Australia

호텔설명

호텔 추가 정보

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

숙박

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호텔 위치

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

전화
팩스 +61 8 9221 1669

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  2,991 리뷰

TripAdvisor 평가  4.0/5  3,011 리뷰

A pleasant stay

트립어드바이저 평점 5.0/5

ReemaS57 Couples - TripAdvisor 인증 리뷰

I have had several short stays at this hotel. The staff have always been very friendly. The hotel is in a good, quiet, city location & close to bus transport. There is only a short walk to the Swan River & Elizabeth Quay. Clean, modern rooms. Feniens Irish Pub is great for a few drinks and the pub food is good. Limited car parking onsite is available but not guaranteed.

Totally unprofessional and run down place- best avoided

트립어드바이저 평점 1.0/5

Ganesh R TripAdvisor 인증 리뷰

I booked for 5 nights as a single occupant with breakfast included. My son joined me on my trip and the Front desk said that breakfast for two was included when I checked in. My son and I had breakfast on 4 mornings, nothing was said or nothing was signed by me for breakfast. I go on the eve of checkout and ask if I could check out the following morning, I was told that they charged me for 2 days' breakfast. I could not fathom why they would charge for 2 days instead of 4 without telling me or getting anything signed. Then the Front desk made it appear as if they were doing me a favour by waiving the charge and I could have only one breakfast on Day 5. In addition to that, a) the Reception or Housekeeping never answered calls which means you have to go down to the Reception and request anything you want b) the Hotel does not provide water bottles in the room. One has go down to the Ground floor and fill up your water bottle. They had this 'out of order' sign for 4 days out of the 5 we spent there (photo attached). c) No dental kit was provided in the room and I had to go down to Reception to request one. Overall a very forgettable experience. I would have awarded zero stars if there was an option...STAY AWAY.

Dear Ganesh Radhakrishnan, Thank you for taking the time to write a TripAdvisor review outlining your recent stay in our hotel. We are very disappointed to read and hear that your stay did not live up to your expectations and that there were various challenges you have encountered during your stay. We use this platform to sincerely apologize for the failures in our service delivery and for not being able to meet up your expectations at the Novotel Perth Langley. We appreciate all the detailed information provided and please rest assured that each and every issue mentioned in your review has been discussed with the relevant departments in order to analyse what happened and wherever possible they must be immediately rectified in order to improve our general guest experience in the future. Once again please accept my most sincere apologies, we hope that you will give us another opportunity in the near future to display our level of services & personal attendance for what we are normally acknowledged and which is our strength. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Not recommended

트립어드바이저 평점 2.0/5

PJH_Nbg 비즈니스 - TripAdvisor 인증 리뷰

Unfortunately, a run-down place that is the worst Novotel that I have experienced in my 30+ years of travel and 25 years of being an Accor member. The hotel urgently needs refurbishment and upgrade. In its current state it does not deserve the name Novotel and should be called Ibis at max.

Dear Guest, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

Classic hotel

트립어드바이저 평점 4.0/5

Ascent44 가족 - TripAdvisor 인증 리뷰

Hotel in the heart of the city, close to bus stops staff were friendly and helpful, fast check in and asked if i could be on a higher floor and they accommaded my needs. Rooom was neat, clean, if i had to stay here again. Only down fall is the hotel is near a big hill, so choice carefully to avoid walking up the hill.

Dear Guest, Thank you for choosing Novotel Perth Langley for your recent stay in Perth. It’s always pleasing to receive great feedback from our valued guests. I am very pleased to learn you enjoyed our hotel and location and appreciate you taking the time to contact us. Thank you for sharing your experience and we hope to see you again at Novotel Perth Langley on a future stay in our wonderful city. Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com #novotelperthlangley To book our best available rates check out the Novotel Perth Langley official website or please contact +61 (8) 9221 1200 or email:h1764@accor.com

A bad nights sleep

트립어드바이저 평점 2.0/5

Alison R Couples - TripAdvisor 인증 리뷰

This hotel is in a convenient position and we enjoyed the on site pub meal after our arrival. We hoped to have a good rest before setting off on a widflower tour the next day. On reaching our room on the 4th floor we were confronted with a booming noise coming from the air circulation system. The air on was not on. I went to reception and informed them and the young man came to the room and assured us he would get maintenance to attend. That was the end of the response! Hence we had little sleep and even with the use of airline provided ear plugs I could hear the noise . After listening to music most of the night we managed a little nap. NOT GOOD ENOUGH ACCOR. We have spoken to others with similar experience at this hotel.. We try to use your hotels and with only one other exception have been more than happy with the standard.

Dear Alison R, We would like to thank you for sharing your experience following your stay at the Novotel Peth Langley. I am disappointed to read your comments and I will be working with the team to ensure a better service and product for all our valued guests and customers. We would love to welcome you back on a future occasion to show you our great service and hotel. If you would like to address these concerns further please contact me as guest feedback is taken seriously Kind regards Mark Hardy General Manager Novotel Perth Langley email: h1764@accor.com

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,021 리뷰 8.3/10 위치
  • 1,906 리뷰 5.5/10 객실
  • 1,610 리뷰 7.8/10 서비스
  • 46 리뷰 5.8/10 인터넷 가격
  • 709 리뷰 5.1/10 안락함
  • 624 리뷰 6.5/10 청결도
  • 527 리뷰 6.9/10 조식
  • 472 리뷰 5.8/10 가격 대비 가치

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Perth 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.