Novotel Perth Langley 4성

고객 평점 (ALL 평가) 3.9/5 2,896 리뷰

Novotel Perth Langley - Image 1
Novotel Perth Langley - Image 2
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Novotel Perth Langley - Image 4

호텔설명

호텔 추가 정보

  • Complimentary Wi-Fi, work desk, Smart TV with Foxtel iQ

  • Panoramic city or Swan River views

  • Two on-site restaurants, bars and 24-hour room service

  • Gymnasium and a relaxation center on the hotel's top floor

  • Perth city Free Transit Zone

숙박

이 호텔 예약하기
객실 1

호텔 위치

Novotel Perth Langley

221 Adelaide Terrace
6000 PERTH
Australia

GPS:-31.958731, 115.867767

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  2,896 리뷰

TripAdvisor 평가  4.0/5  3,027 리뷰

Wonderful staff, convenient location, spacious rooms

트립어드바이저 평점 5.0/5

SubhodeepBrahma TripAdvisor 인증 리뷰

Very average

트립어드바이저 평점 2.0/5

Geoff G 비즈니스 - TripAdvisor 인증 리뷰

Would not recommend

트립어드바이저 평점 1.0/5

Agata B TripAdvisor 인증 리뷰

Not again.

트립어드바이저 평점 2.0/5

jamesbH622FZ TripAdvisor 인증 리뷰

Dear James, Thank you for taking the time to share your detailed feedback. I am truly sorry to hear that your experience with us did not meet expectations, and I appreciate you bringing these concerns to our attention. First and foremost, I apologise for the inconvenience and discomfort you encountered during your stay — particularly with the cleanliness of the room, the condition of the fittings, and the issues you noted with housekeeping. This falls well below our usual standards, and I assure you this has been addressed with our team to ensure immediate improvements. I also regret that the membership offer at check-in came across as unwelcome and that the room service QR system and internet caused frustration. These systems are intended to be convenient, and I’m sorry they fell short for you. The issues raised regarding the spa controls, linen presentation, and lack of in-room amenities are very concerning. I understand how disappointing this must have been, and I will personally follow up with the relevant departments to review and rectify these shortcomings. While I’m pleased to hear you appreciated our location, it’s clear we have work to do to improve the guest experience, and your feedback will play a valuable role in that process. Warm regards, Mark Hardy Novotel Perth Langley

Poor

트립어드바이저 평점 2.0/5

Betty B 비즈니스 - TripAdvisor 인증 리뷰

Dear Betty B, Thank you for sharing your feedback. I'm sorry to hear that your recent experience did not meet the standards you expected from the Novotel brand. We regret that the room condition, heating, and service inconsistencies left you disappointed. Your comments have been shared with our leadership and maintenance teams, as we are actively working on improvements to both our facilities and overall guest experience. We truly appreciate your feedback, as it helps us identify areas where we can do better. Should you choose to stay with us again, we would welcome the opportunity to provide you with a much-improved visit. Warm regards, Mark Hardy Novotel Perth Langley

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,097 리뷰 8.5/10 위치
  • 2,006 리뷰 5.4/10 객실
  • 1,637 리뷰 7.6/10 서비스
  • 42 리뷰 6.7/10 인터넷 가격
  • 771 리뷰 5.2/10 안락함
  • 686 리뷰 6.2/10 청결도
  • 514 리뷰 6.9/10 조식
  • 505 리뷰 5.5/10 가격 대비 가치

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