เมอร์เคียว แอมบาสเดอร์ โซล ฮงแด 4 ดาว

Dear Gary K. On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy. Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding. Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again. Warmest regards,  Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear Allison S, Thank you very much for taking the time to share your experience with us. We’re truly delighted to hear that you enjoyed our hotel’s convenient location in Hongdae and found the atmosphere beautiful and relaxing. It’s also wonderful to know that Jayden Song, our front desk supervisor, made a positive impression — we’ll be sure to pass along your kind words to him. We're glad the comfortable bed helped you get a good night’s rest. That said, we did notice the score you gave us, and we’re genuinely sorry to hear that your overall experience may not have fully met your expectations. If there’s anything specific we could have done better, we would be very grateful if you could share your thoughts. Your feedback is invaluable in helping us improve. We sincerely hope to have another opportunity to welcome you again and provide you with a stay that truly feels like a 100 out of 100. Warm regards, Jay Seong General Manager Mercure Ambassador Seoul Hongdae

Dear. Kathleen Y. Warm greetings from Mercure Ambassador Seoul Hongdae! Thank you sincerely for taking the time to share your kind review. We are absolutely delighted to hear that you had a wonderful stay with us, and that our team member, Lynn Yeo, made such a positive impression during your visit. Your recognition of her thoughtful assistance and warm hospitality means a great deal to all of us, and we will be sure to pass along your kind words to her. We are also pleased to know that our convenient location helped make your trip more enjoyable. At Mercure Ambassador Seoul Hongdae, we strive to create memorable and seamless experiences for our guests, and it is truly rewarding to hear that we succeeded in doing so for you. At the same time, we sincerely appreciate your honest feedback regarding the bed and pillows. We understand that comfort preferences can vary and we are continuously reviewing our amenities to better accommodate our guests' needs. Your comments have been shared with the relevant departments for consideration and improvement. Once again, thank you for choosing to stay with us and for your thoughtful remarks. We hope to have the pleasure of welcoming you back in the near future for an even more comfortable and enjoyable experience. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear. Goh C On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy. Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding. Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again. Warmest regards,  Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Dear Ployrada M., On behalf of the entire team at Mercure Ambassador Seoul Hongdae, we are incredibly appreciative that you took the time to share details on your experience with us! We are delighted to hear that you enjoyed your stay with us. It is always out top priority to ensure our guests feel welcomed and comfortable throughout their stay, and knowing we have achieved this with you fills us with great joy. Your positive feedback is a a tremendous source of motivation for our team, and rest assured, we will continue to strive for excellence in the services we provide. It is guests like you that make our job truly rewarding. Thank you again for sharing your experience and If you have a chance, please give us an opportunity to welcoming you again. Warmest regards,  Jay Seong General Manager MERCURE Ambassador Seoul Hongdae