Raffles Bali 5 estrelas

Nota clientes Avis (Classificação ALL) 4.9/5 196 comentários

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Descrição

Extras do hotel

  • Resort de luxo a sul de Bali com 32 Villas com piscina privada e vista panorâmica do oceano

  • Raffles Wellbeing Butler Service for every villa.

  • Atividades diárias de bem-estar gratuitas.

  • Experiência cultural diária gratuita.

  • Complimentary one-time 60 minutes Balinese massage for every direct bookings.

As nossas opções de alojamento

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Localização do hotel

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonésia

GPS:-8.786665, 115.158648

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.9/5  196 comentários

Classificação do TripAdvisor  5.0/5  137 comentários

Certificado de excelência 2024

좋은경험

Nota Tripadvisor 5.0/5

Pioneer02696866673 Avaliação com certificação TripAdvisor

시원한 바다를 둘러싼 뷰와 버틀러들의 완벽한 서비스까지 훌륭했습니다. 특히 나의 버틀러 Thomson !!! 스케줄 정리 잘해줘서 고마워요

Dear Pioneer02696866673, Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the breathtaking views and impeccable service from our butlers, especially Thomson. We eagerly anticipate the pleasure of welcoming you back in the near future. Kind regards, Bernadine Suwarsa Hotel Manager

pengalaman yang sangat luar biasa

Nota Tripadvisor 5.0/5

wandi j Avaliação com certificação TripAdvisor

liburan kali ini untuk merayakan ulang tahun istri dan membawa baby berumur 3 bulan, dengan bantuan team rafles terutama pak julian, sangat membantu terlaksana ny surprise ulang tahun untuk istri. pelayan staff mereka nuga sangat cepat dan ramah tamah. untuk spa nya sangat nyaman sekali, makanan nya juga enak. kami sekeluarga pasti akan kembali untuk tinggal bersama raffles

Dear wandij2024, We are delighted to hear about your extraordinary experience celebrating your wife's birthday and bringing your 3-month-old baby to Raffles Bali! We are thrilled that our Raffles Wellbeing Butler Julian and our team could assist in making the birthday surprise a success! Our team members are dedicated to providing quick and friendly service, ensuring a comfortable SPA experience as well as serving delicious meals at our restaurants. Thank you for your wonderful feedback. We look forward to welcoming you and your family back for another memorable stay with us. Kind regards, Bernadine Suwarsa Hotel Manager

Excellent

Nota Tripadvisor 5.0/5

Adam C Romântica - Avaliação com certificação TripAdvisor

这家酒店是我目前为止住过的最棒的酒店。从进去酒店开始,严谨的安全检查,贴心的办理入住以及完美的房间,都给了我们很深刻的印象。在住期间,餐厅的员工,Spa的员工都非常友好,尤其是我两个管家Krishna, Julian,他们人真的很好,也帮了我很多。最后退房的时候还在大堂碰见了送别我们的总经理,这一点也是让我们觉得非常意外和惊喜的。总之,巴厘岛莱佛士酒店真正体现了服务这两个字的真正含义,让客人真心觉得被重视,被关怀,被照顾

Dear Adam C, We are thrilled to hear about your wonderful experience at Raffles Bali! Your kind words about our meticulous safety measures, seamless check-in process, and exceptional service from our team members, especially Krishna and Julian, are truly appreciated. We aim to make all guests feel valued and cared for. Thank you for choosing to stay with us and for your kind words. We hope to have the pleasure of welcoming you back in the future. Kind regards, Bernadine Suwarsa Hotel Manager

Fantastic

Nota Tripadvisor 5.0/5

Agnes C Avaliação com certificação TripAdvisor

滿分100!很relaxing 的villa,員工都很專業很friendly,每位都面帶笑容,讓人渡假很開心,每個小細節都做得很好,特別感謝我們管家Thomson,每天都把房間安排得很好很舒適,需要中文服務的可以指定請他,餐廳餐點很好吃,很有氣氛很舒適,主廚會出來跟每一桌打招呼,讓人感受到被welcome,整個villa 只有32間房,人不太多不會感覺吵雜,整體而言物超所值,目前是在巴里島住過最好的Villa 下次會想再來

Dear agnescZ2770SV, Thank you for your fantastic review! We are delighted to hear that you enjoyed the relaxing villa, professional and friendly team members as well as the delicious meals at our restaurant. Also, thank you for highlighting the great services especially provided by our Mandarin speaking butler Thomson. We appreciate your kind words and look forward to welcoming you back at Raffles Bali. Kind regards, Bernadine Suwarsa Hotel Manager

Mein Aufenthalt im Hotel "Raffles Bali" war insgesamt enttäuschend

Nota Tripadvisor 1.0/5

Mohsan H Avaliação com certificação TripAdvisor

Mein Aufenthalt im Hotel "Raffles Bali" war insgesamt enttäuschend. Zwar war die Hotelanlage sehr modern und sauber, jedoch wurden die positiven Aspekte durch die schlechte Organisation des Services stark überschattet. Das Frühstück war zwar von guter Qualität und vielfältig, jedoch war die Organisation eine absolute Katastrophe. Das Personal schien überfordert und nicht in der Lage zu sein, mit dem Andrang der Gäste umzugehen. Lange Wartezeiten haben das Frühstückserlebnis stark beeinträchtigt. Es schien, als ob das Personal wenig Interesse daran hatte, sicherzustellen, dass die Gäste einen angenehmen Aufenthalt hatten. Insgesamt war der Service im Hotel "Raffles Bali" enttäuschend. Trotz eines guten Frühstücks und einer modernen Anlage kann ich aufgrund der mangelnden Organisation und des unzureichenden Service dieses Hotel nicht empfehlen. Trotz einiger Enttäuschungen während meines Aufenthalts im Hotel "Raffles Bali" möchte ich besonders die positive Leistung einiger Mitarbeiter hervorheben. Rani, eine Mitarbeiterin im Frühstücksbereich, war äußerst aufmerksam und freundlich, und ihr Engagement hat das Frühstückserlebnis trotz der organisatorischen Probleme deutlich verbessert. Ihre Professionalität und ihr Bemühen um das Wohlbefinden der Gäste haben einen positiven Eindruck hinterlassen. Darüber hinaus möchte ich auch Gaetan Biesuz, den Director Culinary des Hotels, loben. Trotz der offensichtlichen Herausforderungen in Bezug auf die Organisation und den Service hat er sich persönlich dafür eingesetzt, die Situation zu verbessern. Seine Präsenz und sein Engagement für die Zufriedenheit der Gäste waren deutlich spürbar und verdienen Anerkennung.

Dear Mohsanh535, Thank you very much for taking the time to post a review of your recent stay at Raffles Bali. Please kindly accept our sincere apologies that we failed to exceed your expectations. We truly appreciate your feedback as we always aim at ensuring our guests enjoy a perfect experience at our resort. We are pleased to hear that Rani’s attentiveness, friendliness and dedication has significantly improved your breakfast experience. Also, our Director of Culinary, Gaetan Biesuz, has given you a positive impression by showing his commitment to guest satisfaction. Please be rest assured that our management team has reviewed your valuable comments as our aim is to continuously improve our service quality. We sincerely hope to be able to welcome you back in the future and hence have an opportunity to restore your trust in our services. Best regards, Katya Herting General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 113 comentários 9.7/10 Localização
  • 437 comentários 9.7/10 Quarto
  • 471 comentários 9.6/10 Serviço
  • 292 comentários 9.6/10 Comodidades
  • 251 comentários 9.9/10 Atmosfera
  • 202 comentários 9.1/10 Comida
  • 88 comentários 9.7/10 Limpeza
  • 44 comentários 10/10 Piscina

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