25hours Hotel Florence Piazza San Paolino bintang 4

Catatan Tripadvisor 4.5/5 279 ulasan

25hours Hotel Florence Piazza San Paolino - Image 1
25hours Hotel Florence Piazza San Paolino - Image 2
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Deskripsi

Keistimewaan hotel

  • San Paolino Restaurant

  • Alimentari Coffee Shop

  • Companion Bar

  • Cinema Paradiso

  • Sauna and Gym with relaxation room

Akomodasi kami

Lokasi hotel

25hours Hotel Florence Piazza San Paolino

Piazza Di San Paolino 1
50123 FLORENCE
Italy

GPS:43.77281, 11.24812

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

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Peringkat TripAdvisor  4.5/5  279 ulasan

Sertifikat keunggulan 2024

Worst Stay in Europe

Catatan Tripadvisor 1.0/5

Mansi B Ulasan TripAdvisor tersertifikasi

I stayed at the 25 Hours hotel for 2 nights in Florence and let me tell you, this was the worst stay of my trip in Europe. So, when I arrived at the hotel, I was impressed by the restaurant but the lobby was too warm. So, the Hotel is divided in two themes - Hell and Heaven themed and we chose the 'Hell' themed room and when we arrived, the corridors were dull and extremely dark, there was a strange smell and the room was poorly organised. First, the bathroom and the toilet were disconnected but built of glass. However, the sink was outside the bathroom too. Each time we showered the room was flooded with water. Next, there was no cupboard to store our luggage, there was poor lighting. Following, we asked if we could switch rooms because of the conditions and opt for a 'heaven' themed room instead to which they said they'll charge us extra 50 euros just to change the room. Next, the 'Heaven' room was just as trashy because not only the bathroom and the toilet were separate but, this time there was no partition to hide the glass doors of the toilet or the bathroom which made sharing a room super awkward and uncomfortable. Also, the Television in our room had an option of connecting our phones through chromecast, unfortunately the option never worked on our phones, in fact we had to contact maintenance every day to make sure if we could do something but, we still couldn't find a solution. After an unpleasant stay, whilst checking out, we were supposed to receive our 100 euros back but, when we were checking-out the receptionist said the contrary. In fact, she refused to accept that we ever paid our security deposit and that we have to pay 42 euros extra as tourist tax (which was never mentioned when we were checking in.) Since we paid in cash, we requested the receptionist to open the cash envelope to check the amount we've paid but she refused to do so. She refused to listen to us, and they ended up over charging us. Finally, when we returned to collect our luggage and leave the hotel, the staff refused to acknowledge us, offer to call a taxi for us or even asked if we even had a pleasant stay. The hotel’s concept is extremely tacky, the staff is definitely quite rude and unprofessional. The rooms are poorly built. They don’t even have room service. I don’t even know how they qualify as a hotel since I've stayed in hostels that are better than this. I wouldn't recommend this hotel to anyone.

Certainly pretty unique, hadn't really stayed anywhere like this before, but would happily stay here again

Catatan Tripadvisor 5.0/5

ID576207 Ulasan TripAdvisor tersertifikasi

Firstly, the location is excellent, a 5 minute walk from Florence's main railway station, and in a good area for eating and going out. Lots of options, right on the doorstep. It's a very quirky kind of place, with a Heaven and Hell theme, but it works very nicely. Extremely comfortable, spacious room, with a lot of attention to detail. The shower will either appeal to you, or it won't - it's part of the bedroom, as a walk-in unit, so there's not a lot of privacy. Very spacious, though, and great water pressure. Worth noting that, with the exception of water, the free minibar won't be refilled - not a complaint, just an observation, I think getting anything thrown in for free like this, these days, is a bonus. You're probably about a 15 - 20 minute walk from the middle of the old city. Not all areas have accessible pavements.

Hidden Gem!

Catatan Tripadvisor 5.0/5

Ana863 Ulasan TripAdvisor tersertifikasi

Fantastic gem! I loved the vibe of this hotel. In close proximity to everything, I liked the bar and the interior courtyard where they have the bar and every Thursday they played live music. I liked the décor as i found it interesting. I had a haven room and it felt very tranquil

Ciao!!! We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for staying with us and we hope to see you in near future. Best Nicola Masini Rooms Operations Manager

Great location

Catatan Tripadvisor 4.0/5

Kristi M Ulasan TripAdvisor tersertifikasi

Very unique hotel. Centrally located. Easy check in. Friendly staff. Loved that the mini bar was included (first round only). I Wasn’t impressed with the restaurant. They put me in a handicap room and the toilet was literally in the shower.

Dear Kristim, Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments. Kind regards Nicola Masini Rooms Operations Manager

Lovely hotel in a great location

Catatan Tripadvisor 5.0/5

L3326PGjamesr Ulasan TripAdvisor tersertifikasi

We couldnt fault 25hours hotel in Florence. The location was generally perfect. Everything you needed to be in reach of both north and south of the river was always no more than a 15 minute walk away. The hotel is quirkily decorated, very clean, with great sized rooms (and a balcony). Having a SMEG fridge was a great touch. The lobby/common area was great with a really nice patio to sit outside and relax. Service was great too. Nothing was an issue and they even set aside some breakfast to take away as one of our tours was before the kitchen opened.

Ciao, The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next visit. Best Nicola Masini Rooms Operations Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.142 ulasan 9.6/10 Lokasi
  • 1.267 ulasan 8.1/10 Kamar
  • 1.025 ulasan 8.2/10 Pelayanan
  • 21 ulasan 6.9/10 Internet
  • 1.007 ulasan 9.6/10 Suasana
  • 884 ulasan 9.2/10 Fasilitas
  • 616 ulasan 8/10 Sarapan
  • 556 ulasan 7.8/10 Kenyamanan

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