Sofitel Istanbul Taksim 5성

고객 평점 (ALL 평가) 4.2/5 1,162 리뷰

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Sofitel Istanbul Taksim - Image 1
Sofitel Istanbul Taksim - Image 2
Sofitel Istanbul Taksim - Image 3
Sofitel Istanbul Taksim - Image 4
Gumussuyu Mah, Siraselviler Cad No 13, Taksim, 34437 이스탄불, 터키

호텔설명

호텔 추가 정보

  • 이스탄불 중심부, 탁심 광장에 위치

  • 이스탄불 공항까지 차로 35분

  • 보스포러스 해협의 인상적인 전망을 감상할 수 있는 넓은 스위트룸과 객실

  • 현지와 프랑스의 맛을 즐길 수 있는 완벽한 다이닝 옵션

  • 터키 전통 의식에서 영감을 받은 루프탑 수영장 & 소피텔 스파

숙박

호텔 위치

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 이스탄불
터키

GPS:41.036028, 28.985102

전화
팩스 +90 212 435 33 33

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,162 리뷰

TripAdvisor 평가  4.5/5  999 리뷰

2025으뜸 시설

Wonderful Stay !

트립어드바이저 평점 5.0/5

Happy2travel786 TripAdvisor 인증 리뷰

Excellent Hotel. Best location. Outstanding views of the bosphorus. Okan at reception 10 stars. 3rd stay at the hotel and would definitely return.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, stunning views, and the service provided by Okan. We look forward to welcoming you back for your fourth visit. Best regards, Sofitel Istanbul Taksim

Average stay

트립어드바이저 평점 3.0/5

crdaus TripAdvisor 인증 리뷰

I stayed at two hotels with almost identical room tariffs when I was in Istanbul recently of which the Sofitel Taksim Square was one. Therefore, I had an unexpected basis of comparison and I have to say, overall the Sofitel falls well short of the other I stayed at. Located just off extremely busy Taksim Square which is at the top of a hill, the Sofitel has good views of the Bosphorus although distant ones. I noted that maintenance is an issue – there was a cracked window in my room, a basin plug that didn’t work, slow drainage of water in the shower, and a general impression that maintenance is not a strong point as you moved around the hotel. It does have a ground level open terrace restaurant which is pleasant, but the executive lounge and breakfast rooms are located in the basement with no natural light and seem dark and dingy, although the food offerings are good.

Dear Crdaus, Thank you for taking the time to share your detailed feedback following your recent stay with us at Sofitel Istanbul Taksim. We truly value comments such as yours, as they help us identify areas where we must improve. We are pleased to know that you appreciated our location and the views over the Bosphorus, as well as the quality of our food offerings. However, we are sincerely sorry to learn that several aspects of your stay did not meet your expectations, particularly regarding room maintenance and the overall condition of certain facilities. Please accept our apologies for the issues you encountered in your room, including the cracked window, plumbing concerns, and drainage problems. This is certainly not reflective of the standards we strive to uphold, and your comments have been shared with our engineering and housekeeping teams for immediate review and corrective action. We also regret that the ambiance of our executive lounge and breakfast area detracted from your experience. While their location is structural, we acknowledge your feedback regarding lighting and atmosphere and will take it into consideration as part of our ongoing efforts to enhance guest comfort. Your comparison with another hotel of a similar category is particularly valuable to us, and we appreciate your honesty. We hope you will allow us the opportunity to regain your confidence should your travels bring you back to Istanbul in the future. Thank you once again for your constructive feedback. Kind regards,

Location good, service variable, clean and comfortable

트립어드바이저 평점 4.0/5

LeeAnn58 TripAdvisor 인증 리뷰

Our review is very mixed. There were some parts of our stay outstanding and others disappointing. Our first room on the 17th floor corner room had a nice view of the Bosphorus but like Zober review we were woken up two nights at midnight with the thumping of bass music from the nightclub below. When I told reception they were rather unsympathetic and said they didn't think you would hear the music from the higher up floors. I asked to move rooms - next door was perfect - although no view - very quiet. What was Outstanding -was the housekeeping, Muzaffer was super helpful when I couldn't get the coffee machine to work - turns out it was faulty. Cleaning - perfect. Breakfast buffet and the attention of Irfan was first class. The food variety was great and everything was fresh.

Dear LeeAnn58, Thank you for taking the time to share your experience at Sofitel Istanbul Taksim. We are pleased to hear that you appreciated the location, as well as the outstanding service provided by our team members, including Muzaffer and Irfan. However, I would like to extend my sincerest apologies for the disturbance you experienced due to noise from the nightclub. We strive to ensure a restful environment for our guests and regret that your initial room did not meet your expectations in this regard. Your feedback regarding the response from the reception team has been noted and will be reviewed, as we aim to enhance our service approach. We are glad that your subsequent room met your needs for peace and quiet, and we appreciate your understanding during this matter. Your comments on our breakfast offerings and cleanliness will be shared with the team to continue motivating them to provide exceptional service. Thank you once again for your valuable feedback. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

Amazing Spa experience

트립어드바이저 평점 5.0/5

Bridget G TripAdvisor 인증 리뷰

I had an amazing time at the spa. I did a two hour spa experience- hamman, massage, and facial. Deniz was amazing and made my skin glowing after all the services!

Dear Bridget G, Thank you for your kind words regarding your spa experience at Sofitel Istanbul Taksim. We are delighted to hear that you enjoyed the hammam, massage, and facial, and that Deniz provided exceptional service. Your satisfaction is our priority, and we look forward to welcoming you back. Emrah Yıldırım Front Office Manager Sofitel İstanbul Taksim

고객 평점 4.5/5

Yejee S. 가족 - 전체(All) 통지 확인

호텔에 투숙하는 동안 직원들이 친절했어요. 위치가 좋은 편이라 어딜 다녀도 불편함은 없었어요. 방 청소도 깔끔하게 잘 되어있었으며, 매번 복도에서 muzaffer가 인사해줘서 좋았습니다. 초콜릿도 주시고 좋았어요! 다음에도 이스탄불을 가게 된다면, 여기 또 갈 것 같아요. 물론.. 단점도 있긴 했습니다. 시설 관리가 조금 미흡한 부분은 있었습니다. 샤워기에서 물이 새서 불편했고요. 화장실은 물이 잘 빠지지 않아서 샤워를 하고 나면.. 바닥에 물이 한가득 쌓여있긴 했습니다. 이런 부분은 개선이 많이 필요해보입니다.

친애하는 고객님, 소피텔 이스탄불 탁심에 대한 긍정적인 리뷰에 감사드립니다. 저희의 위치와 직원들의 친절함에 대한 귀하의 의견을 듣게 되어 기쁩니다. 그러나 샤워 및 화장실 시설의 유지보수 문제로 인해 불편을 겪으신 점에 대해 진심으로 사과드립니다. 귀하의 소중한 피드백에 깊이 감사드리며, 이러한 부분을 개선하기 위해 계속 노력할 것입니다. 다음 이스탄불 방문 시 저희와 다시 숙박하시게 된다면, 더욱 만족스러운 경험을 제공하기 위해 최선을 다하겠습니다. 감사합니다. 소피텔 이스탄불 탁심

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 824 리뷰 9.3/10 위치
  • 1,025 리뷰 7.3/10 객실
  • 1,498 리뷰 8.2/10 서비스
  • 21 리뷰 7.1/10 인터넷 가격
  • 407 리뷰 7.7/10 조식
  • 359 리뷰 6.3/10 청결도
  • 165 리뷰 5.1/10 가격 대비 가치
  • 119 리뷰 8.4/10 웰니스 센터

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