아티잔 이스탄불 엠갤러리 4성

고객 평점 (ALL 평가) 4.6/5 499 리뷰

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호텔설명

호텔 추가 정보

  • 무료 Wi-Fi

  • 역사적인 주요 명소까지 뛰어난 접근성을 자랑하며 대중교통 이용이 편리한 도심지 위치

  • 136개의 모던한 객실과 테라스 스위트

  • 연결 객실 이용 가능

  • 무료 피트니스 센터

숙박

호텔 위치

아티잔 이스탄불 엠갤러리

Omer Avni Mah Inonu Caddesi, No 42 Gumussuyu Beyoglu
34437 이스탄불
터키

GPS:41.037109, 28.991705

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

Madam Niça

Dining above the famous Bosphorus, Madam Niça is on the rooftop of The Artisan Istanbul MGallery featuring sweeping views of Istanbul city. The restaurant menu represents Bozcaada Island heritage blended with the traditional cuisine.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  499 리뷰

TripAdvisor 평가  4.5/5  1,526 리뷰

2024으뜸 시설

Amazing

트립어드바이저 평점 5.0/5

Duygu M TripAdvisor 인증 리뷰

I definitely recommend this amazing place to have your breakfast by looking through the magnifique scene. Staff, scene, quality of products and are all nice. People are all smiling and helpful. Don’t forget to fancy a cup of coffee after your breakfast 🌺

Dear Duygu M, Thank you for your positive review! We are thrilled to hear that you enjoyed your breakfast with the magnificent view at The Artisan Istanbul MGallery. Our team takes pride in providing exceptional service and quality products to ensure a memorable experience for our guests. It's delightful to know that you found our staff friendly and helpful. We look forward to welcoming you back for another cup of coffee. Warm regards, The Artisan Istanbul MGallery

Quite area off Taksim Square

트립어드바이저 평점 4.0/5

PhilipYos Friends getaway - TripAdvisor 인증 리뷰

Close to Taksim Square. Easy access to airport bus and metro. High standard property. Clean everywhere. Comfortable rooms. Exceptional friendly housekeeping. Small local shops/restaurant/supermarket in the local area. Safe deposit box i rooms.

Dear Phil, We are delighted to hear about your positive experience at our hotel. Thank you for highlighting our convenient location near Taksim Square and the airport bus and metro access. We are glad you enjoyed our high standard property, clean rooms, and exceptional housekeeping service. It's great to know you found the local area charming with small shops and restaurants. Your safety is our priority, and we are pleased you appreciated the safe deposit boxes in the rooms. We look forward to welcoming you back soon. Warm regards, The Artisan Istanbul MGallery

좋은 서비스, 조식 전망, 넓은 방

고객 평점 5.0/5

신태범 가족 - 전체(All) 통지 확인

서비스와 조식에 매우 만족 합니다.

Mr. S. Tae-beom, Thank you for using our Artisan Istanbul Gallery. We are delighted with your positive feedback. It is our belief to do our best for customer satisfaction. We will continue to strive to repay you with better service in the future. Thank you once again, from all of us at Artisan Istanbul Gallery.

‘ Artisan McGallery Istanbul - A Turkish Delight’

트립어드바이저 평점 5.0/5

nayeemsait Couples - TripAdvisor 인증 리뷰

Well located stylish hotel with impeccable service staff made my stay in Istanbul more memorable. Ergin, Cengis, Ilayda, Aziz , Berk , Deniz were so helpful during our stay . F&B team under executive chef Sabri Canberk was well curated cullinarian especially chef Yigithan . I must mention the honesty of steward Ali bringing back my thrown envelope thinking it was an empty envelope with Euros in it 👏👏🙏🏻🙏🏻 Overall a fantastic performance by the staff and the ownership 👏👏👏👏

Dear nayeemsait, We are delighted to hear that you had a memorable stay at The Artisan Istanbul MGallery. It is heartening to know that our well-located stylish hotel and impeccable service staff, including Ergin, Cengis, Ilayda, Aziz, Berk, Deniz, and Chef Yigithan, contributed to your positive experience. We are especially proud of the honesty and dedication shown by steward Ali in returning your misplaced envelope. Your kind words about the F&B team under Executive Chef Sabri Canberk are truly appreciated. At The Artisan Istanbul MGallery, we strive to provide exceptional service and create lasting memories for our guests. Your recognition of the staff's efforts and the ownership is a great motivation for us. We look forward to welcoming you back for another delightful experience. Warm regards, The Artisan Istanbul MGallery

Never Again!!

트립어드바이저 평점 1.0/5

ARA1109 Friends getaway - TripAdvisor 인증 리뷰

The stay was averagely ok. Rooms very dated with malfunctioned broken showers and even after requesting twice no action was taken by anyone. Most of the staff were pleasant, friendly and courteous barring the experience we had with Aziz and Ilayda at the Front Desk who were outrageously rude and unkind. Having stayed and travelled globally till date had not come across anyone especially from a hotel service background so rude. Smallest of the requests were flatly denied and refused by these two people. We had two rooms between four guests and Ilayda blocked access to one of our rooms stating that one guest had left earlier in the morning even though we were still using that room!! After much pleading she finally gave access to the room!! Nothing short of being disrespected. The attitude of both of them was close to being racists to say the least!! Never again staying or recommending this hotel.

Dear ARA1109, We are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. Please accept our sincerest apologies for the inconveniences you encountered with the dated rooms and malfunctioning showers. Your feedback regarding the lack of prompt action taken by our team has been duly noted and will be addressed internally to prevent such occurrences in the future. It is truly disheartening to learn about the negative interaction you had with some members of our Front Desk team. It is very normal that your requests such as a free Corner Room / Suite room or a free sea view room are not met during a period when our hotel is fully booked. We hold our staff to the highest standards of hospitality and it is concerning to hear that you felt disrespected during your interactions. Rest assured that your comments have been shared with the relevant department heads for further investigation and appropriate training. At The Artisan Istanbul MGallery, we strive to provide a welcoming and inclusive environment for all our guests, and we are saddened to hear that we fell short of your expectations. Your feedback is invaluable to us as we continuously work towards improving our services. We sincerely apologize for the discomfort you experienced and assure you that necessary steps will be taken to prevent such incidents from happening again. We appreciate your feedback and the time you have taken to share your concerns with us. Should you reconsider staying with us in the future, we would welcome the opportunity to restore your faith in our hotel. Warm regards, The Artisan Istanbul MGallery

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그 외 웹 사용자 평가 등급

  • 574 리뷰 9.2/10 위치
  • 761 리뷰 8.8/10 객실
  • 1,065 리뷰 9.1/10 서비스
  • 12 리뷰 8.7/10 인터넷 가격
  • 357 리뷰 8.7/10 청결도
  • 341 리뷰 8.3/10 조식
  • 315 리뷰 7.7/10 안락함
  • 186 리뷰 9/10 분위기

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