Swissôtel The Bosphorus - Istanbul 5성

고객 평점 (ALL 평가) 4.7/5 3,618 리뷰

Swissôtel The Bosphorus - Istanbul - Image 1
Swissôtel The Bosphorus - Istanbul - Image 2
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Swissôtel The Bosphorus - Istanbul - Image 4
Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas, 34357 ISTANBUL, 터키

호텔설명

호텔 추가 정보

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

숙박

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호텔 위치

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas
34357 ISTANBUL
터키

GPS:41.041614, 28.997568

전화
팩스 +90 212 326 11 22

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  3,618 리뷰

TripAdvisor 평가  4.8/5  6,465 리뷰

👎

트립어드바이저 평점 1.0/5

Ainur O TripAdvisor 인증 리뷰

Our stay at this so-called five-star hotel was extremely disappointing and absolutely unacceptable for the level of service it claims to provide. We booked a non-smoking room specifically because we were traveling with a newborn baby and young children. Despite this, several times a day our room was filled with a very strong smell of cigarette smoke coming from the room above. The odor was intense, persistent, and created an unsafe environment — especially for a newborn, who is extremely sensitive to second-hand smoke. I reported this issue yesterday to both housekeeping and the front desk. Unfortunately, no meaningful action was taken. The only “solution” offered was a small, noisy humidifier, which did nothing to reduce the smell due to how strong the smoke was. After multiple complaints, the situation remained unchanged — the hotel simply ignored a serious health and safety issue. We are checking out tomorrow, and with a newborn, small children, and many belongings, changing rooms was not a realistic option. But that does not excuse the hotel from failing to provide the conditions that we paid for — especially when a non-smoking room and the health of a newborn are involved. For a property that advertises itself as luxury and five-star, this complete lack of responsibility, ineffective response, and disregard for guests’ safety is absolutely unacceptable. I do not recommend this hotel to families with children or anyone expecting proper service, enforcement of rules, and a safe, smoke-free environment.

Madhus İstanbul

트립어드바이저 평점 5.0/5

Nükhet K TripAdvisor 인증 리뷰

Excellent food, excellent service with dear Kiraz 🩷 She suggested wonderful tastes, explained every detail. We’re coming again soon!

A memorable first time experience !!

트립어드바이저 평점 5.0/5

simonfW3976TR TripAdvisor 인증 리뷰

This is an excellent hotel with great views of the City @ Bosphoros. It is conveniently located, a short walk to Kabataş ferry terminal and light rail station which gives you access to all of the main sights in Istanbul. The Swissotel Bosphoros service levels and food and bar options are second to none and the staff could not be more helpful. I would like to particularly thank Hüseyin & Ali in the Executive Lounge for their advice, support and friendship during our stay. When we visit Istanbul again I’m sure we will be welcomed back at the Hotel like old friends. Teşekkür ederim! S&J

Breakfast experience

트립어드바이저 평점 5.0/5

Noor A 비즈니스 - TripAdvisor 인증 리뷰

Burakakan was Very professional and warm. He was very attentive to the needs of the table and quick to help out with everything that was needed. He had a very good attitude and was very pleasant to deal with and went above and beyond what is needed.

Great experience and service

트립어드바이저 평점 5.0/5

Jason P TripAdvisor 인증 리뷰

Food and service is amazing and staff are very welcoming and hospitable. Location is also great and room is very impeccable. Thanks Burakhan and the rest of the crew esp on the 16th floor!

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,018 리뷰 8.7/10 위치
  • 1,907 리뷰 9/10 객실
  • 3,857 리뷰 9.2/10 서비스
  • 9 리뷰 8.7/10 인터넷 가격
  • 924 리뷰 8.3/10 레스토랑
  • 687 리뷰 8.7/10 편의 시설
  • 674 리뷰 8.4/10 청결도
  • 670 리뷰 8.8/10 분위기

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