Mercure Galati Centrum 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.6/5 262 comentários

Mercure Galati Centrum - Image 1
Mercure Galati Centrum - Image 2
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Descrição

Extras do hotel

  • Downtown, close to Danube Promenade.

  • Park and Danube River view.

  • Winestone Bar& Restaurant

  • Next to the southern triple border, Romania, Ukraine and the Republic of Moldova.

  • Ideally positioned on Domnească Street, within walking distance to The Old Town and the Danube

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Localização do hotel

Mercure Galati Centrum

12 Domneasca Street, 12 Domneasca Street, 12 Domneasca Street
800035 GALATI
Romania

GPS:45.433914, 28.055344

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais bem-vindos
  • Traslado
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

WINESTONE

Winestone pairs accessible and creative regional-inspired cuisine with a hand-picked selection of Romanian and international wines, in a vibrant and sophisticated setting.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  4.6/5  262 comentários

Classificação no TripAdvisor  4.5/5  9 comentários

Ietwat gedateerd hotel, maar wel netjes

Classificação TripAdvisor 4.0/5

Bucketlist2_0 Negócios - Avaliação certificada TripAdvisor

Het geeft je te denken dat dit nummer 4 is van alle hotels in Galati, het is een gedateerd hotel alhoewel de receptie een andere indruk geeft. Waarschijnlijk had ik een oude kamer en wordt het geheel gerenoveerd. Alles was wel aanwezig en schoon. Ontbijt was prima in orde, niet heel uitgebreid maar wel voldoende.

Beste gast, Bedankt dat u de tijd heeft genomen om uw ervaring in ons hotel te delen. We stellen uw feedback zeer op prijs. Het spijt ons te horen dat uw verblijf niet volledig aan uw verwachtingen voldeed. We werken voortdurend aan verbeteringen en zullen uw opmerkingen zeker meenemen om onze diensten en faciliteiten te optimaliseren. Het is goed om te weten dat u de netheid van onze kamers en de kwaliteit van ons ontbijt op prijs stelde. We streven ernaar om onze gasten een comfortabele en plezierige ervaring te bieden en we zijn blij dat deze aspecten positief waren tijdens uw verblijf. We hopen u in de toekomst weer te mogen verwelkomen en u een verbeterde ervaring te bieden. Aarzel niet om rechtstreeks contact met ons op te nemen als u nog vragen of opmerkingen heeft. Met vriendelijke groet, Mercure Galati Centrum-team

Good hotel

Classificação TripAdvisor 4.0/5

ramilevyy Viagem com amigos - Avaliação certificada TripAdvisor

Me and 6 of my friends slept in the hotel for 2 nights in 7 different rooms. The hotel is good. The rooms are nice and clean. The toilets and the shower are small. The breakfast is OK. The staff are very kind. The location is good and the hotel has a parking. Good hotel to stay in Galati

Dear Mr. Levy Rami, Thank you for taking the time to share your experience at Mercure Galați Centrum. We are delighted to hear that you and your friends enjoyed your stay with us and found our hotel to be a good choice. We're pleased that you appreciated the cleanliness and comfort of our rooms, as well as our convenient location and parking facilities. Our team strives to provide kind and attentive service, so we're happy to know that our staff left a positive impression on you. Thank you also for the feedback about the baths and the breakfast. Your comments are valuable to us and will help us improve our services for future guests. Thank you once again for your review and we hope to welcome you and your friends back for another pleasant stay in Galați. Warm regards, Hotel Mercure Galati Centrum team

Good hotel amazing service

Classificação TripAdvisor 5.0/5

Jordy H Negócios - Avaliação certificada TripAdvisor

Amazing bar and restaurant staff Roshan and shan most friendly, outstanding service. The new asian menu is an recommendation the food from chef Sampath is delicious. Hotel rooms are good and cleaning services are good! Would definitely recommend a stay in this hotel

Great service and food!

Classificação TripAdvisor 5.0/5

Culture33707469868 Negócios - Avaliação certificada TripAdvisor

Been 2 weeks at Hotel Mercur in Galati. The hotel is really nice, excellent rooms and very nice staff. I want to give my special thanks to Roshan, Shan for their outstanding service. Also chef Sampath and Silva for their amazing food! I will definitely visit again when I get the chance!

Worst place to stay

Classificação TripAdvisor 1.0/5

claudiacW1381OI Avaliação certificada TripAdvisor

I stayed for 5 nights at this hotel this year and 2 nights last year. Last year, I paid for a superior double room and received a nice and clean room with a spacious balcony. Because of that, I chose to stay at this hotel again this year and booked a similar superior double room. Unfortunately, I was deeply disappointed with the room I received this year. It had a strong sewage smell, a tiny balcony, and a dirty carpet. I spoke to the reception the next day and they gave us a much cheaper twin room with worn-out furniture and no minibar, but at least it didn't smell as bad as the other one. On the third day, they asked if we wanted to move to a room with a double bed and I was told that I could see the room beforehand. Guess what? When I went to see the room, it had an extremely strong sewage smell, so I refused it and explained the reason for my refusal. I checked in on Monday and was leaving on Saturday, but they kept trying to move me from one room to another, claiming that they needed the twin room. The next morning, I realized that the Dinamo team was staying for one night, and that's why they were trying to move me from the twin room to a room with a double bed and a sewage smell. The breakfast was cold every morning and had a very limited selection. Overall, I had a quite unpleasant experience and I will never return to this hotel. At check-out, the receptionist followed us to the parking lot and asked for our cnp claiming that it wasn't taken at check-in. I gave it to them.

Dear Claudia, First of all we want to thank you for choosing our services and we were honored to have you as our guests. I am sorry to hear that your stay wasn’t as you expected and I want to apologize for all the unpleasant situation that you mentioned above. I can assure you that we will consider your feedback regarding the room and cleanliness of it , breakfast quality in order to improve our services. Thank you for choosing to share your experience at our hotel and we hope you will visit us again in the future, to experience the changes made following the mentioned incidents. Best regards, Mercure Galati Centrum Team

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 66 comentários 7.9/10 Localização
  • 78 comentários 6.9/10 Quarto
  • 67 comentários 9.4/10 Serviço
  • 58 comentários 8.9/10 Café da manhã
  • 31 comentários 5.7/10 Limpeza

Com a tecnologia Trustyou

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