Ibis Styles Offenburg City 3 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 597

Ibis Styles Offenburg City - Image 1
Ibis Styles Offenburg City - Image 2
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Ibis Styles Offenburg City - Image 4

Opis

O hotelu

  • AllSafe Hotel

  • 79 comfortable, renovated rooms

  • Offenburg train station reachable on foot in 2 min.

  • 20-minute drive from Europapark

  • City center Offenburg in 5 min. within walking distance

Nasze pokoje

Lokalizacja hotelu

Ibis Styles Offenburg City

Okenstrasse 15 17
77652 OFFENBURG
Germany

Pozycja GPS:48.473777, 7.941851

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

HOTEL BAR

Bar

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 597

Ocena TripAdvisor  3.5/5  Liczba opinii: 263

blisko dworca kolejowego

Ocena klientów 1.5/5

Łukasz Jedna osoba - Opinie potwierdzone ALL

Niezbyt udany pobyt. Pokój miałem w suterenie, nad moim oknem był parking dla samochodów. W nocy co chwilę parkował samochód lub odjeżdżał, nie mogłem się wyspać. Brak możliwości spania przy otwartym oknie, co w gorące noce było męczarnią

Szanowna Pani/Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w ibis Styles Offenburg City. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Ibis Styles, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem,

Avoid the Villa

Ocena na stronie TripAdvisor 3.0/5

Kevin M Opinia zatwierdzona w TripAdvisor

My room was located in the Villa, a separate building across the parking lot. Decent space for a single room, but the bathroom was on the small side. Unfortunately, this room did not have air conditioning -- I'm guessing only the main building has it -- although I did find a fan and an extra pillow in the closet. Also, the room does not have good sound insulation from both the hall and the street outside. My room key stopped working twice during my stay, and I had to go to the front desk to get it fixed. They advised me to keep the card away from cell phones or anything that might demagnetize it, even though I was already not doing so. This isn't a bad hotel, but I would recommend requesting rooms in the main building until conditions in the Villa can be improved.

Dear Kevin, Thank you for sharing your experience with us. We're pleased to hear that you found the space in your room to be decent for a single room, and that our location provided convenience during your stay. We regret to hear about the issues with your room key and the sound insulation; we continuously strive to maintain our facilities and appreciate your feedback. While it's true that our main building offers air-conditioned rooms, we apologize for any inconvenience you may have experienced due to the lack of individual air conditioning controls in the Villa. We also take note of your experience with the sound insulation and will look into ways of enhancing our guest comfort. We hope that you will return in the future. Best regards, Ihr Team vom ibis Styles Offenburg City

Worst Accor hotel ever.

Ocena na stronie TripAdvisor 1.0/5

Ateurlings Couples - Opinia zatwierdzona w TripAdvisor

Mistake with the booking, told me to pay 40 euro extra for the breakfast while it was included. Room 510 was like a closet. Bed on wheels that moved around. Airport sounds like a starting airplane. Safe and TV not working. Voucher for free drinks, but they want me to pay for it. Only answer from reception girl was: " I normally don't work here". Complaint via email but no reaction.

Dear Mr. Teurlings, First of all, thank you for taking the time to tell us about your stay, so we regret that your stay did not go to your complete satisfaction. We apologize for the behavior of our reception, we will discuss this again personally, so that this will not happen again in the future. Unfortunately, there are always system difficulties with us, so that the prices are imported incorrectly and are then not stored properly in the system. Our IT is already working to fix this problem Sorry that your room was not completely functional, too bad that you did not contact the reception, we would have liked to offer you a room change You can be assured that the guest is our focus, we apologize for the inconvenience, rest assured that this will no longer happen. We hope that we can welcome you again at a different time as our guest. Sincerely, Ibis Styles Offenburg City

Average Hotel

Ocena na stronie TripAdvisor 3.0/5

KDIBIS Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

A/C noisy until head ache, poor wifi, Bed was good, room clean, reception was arrogant, booked due to previuos good experience with IBIS chain, but this one was below standard. Not many options though in that area,.

Beware, not a new hotel

Ocena na stronie TripAdvisor 2.0/5

CruiseSeason Couples - Opinia zatwierdzona w TripAdvisor

On the accor website is said: opened in April 2020, so we thought: "great, new ibis styles". We like the ibis style layout and look. But beware: this is not a new ibis styles. It is a very poorly renovated "Hotel Palmengarten Offenburg". Only what you see in the picture is renovated: the room itself. - Bathroom is old and not renovated with old style shower (just clean that's all) - Hallways are old and not renovated - Lift is tiny and old and buttons are barely working - Reception is totally unwelcoming, very German old style, ughh We have stayed in numerous budget hotels and many ibis styles. This one here is very poor... Will definitely never be back. Expect an old, just very partly renovated hotel and maybe your expectations will be met. DON'T expect an ibis styles that just opened 2 months ago. It shouldn't be advertised as such in the hotel name on accor.

Dear guests, we are very sad that we could not offer you the stay that you expected. It is true that the hotel has not yet been completely rebuilt according to the ibis styles standard, but we are currently in the process of implementing this as soon as possible, unfortunately not as quickly as possible in the course of the lock downs this year. Unfortunately there was a small problem with the language on the accor.com website in April. We have been part of Acccor since April 1st but we are not newly built. We would be happy if you come back to us when everything is ready. Best regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 534 Liczba opinii 9.2/10 Lokalizacja
  • 662 Liczba opinii 5.7/10 Pokój
  • 540 Liczba opinii 8.4/10 Obsługa
  • 19 Liczba opinii 7.1/10 Internet
  • 387 Liczba opinii 5.1/10 Komfort
  • 339 Liczba opinii 8.4/10 Śniadanie
  • 249 Liczba opinii 5.6/10 Czystość
  • 143 Liczba opinii 3.3/10 Klimat

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