Mercure Hotel Offenburg am Messeplatz

Informacja

Mercure Hotel Offenburg am Messeplatz 4 gwiazdki

Ocena klientów (Ocena ALL) 3.5/5 Liczba opinii: 13

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Opis

O hotelu

  • All rooms are air-conditioned and have flat-screen, telephone and kettle.

  • By the fairgrounds a few minutes to the city centre, 2km to the A5

  • Located between Strasbourg, Freiburg, the Black Forest, Baden-Baden, Colmar and Europa Park

  • Spa area with a panoramic pool, sauna, infrared cabin and small fitness room

  • Free WIFI in the entire hotel and free internet terminals in the lobby

Lokalizacja hotelu

Mercure Hotel Offenburg am Messeplatz

Schutterwälderstr. 1 a
77656 OFFENBURG
Germany

  • SCHUTTERWALD:  R2 MESSEPLATZ

  • S3 R2:  S3 R2 MESSEPLATZ

  • Samolotem

    BADEN BADEN W 60km / 37 mil

  • Samolotem

    BALE MULHOUSE W 128km / 79 mil

  • Samolotem

    STRASBOURG ENTZHEIM W 30km / 18 mil

  • Samolotem

    STUTTGART INTERN. W 170km / 106 mil

  • Samochodem

    A5 EXIT OFFENBURG W 1km / 0 mil

  • Pociągiem

    MAIN TRAIN STATION W 2km / 1 mil

Pozycja GPS:48.464741, 7.933212

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

HOFKAMMER

In our restaurant "Hofkammer" we serve regional specialties, as also a variety of international dishes. Look forward to extraordinary moments of enjoyment and visit us between 6.30 and 21.00 hours.

Nasze pokoje

At 4-star Mercure Hotel Offenburg am Messeplatz, you choose standard rooms with king-size bed or 2 single beds, superior rooms with king-size bed or 2 single beds, and 5 Privilege suites with double beds. All 132 rooms of our hotel are air-conditioned and have free WIFI. One child up to 4 years of age can stay free of charge in the parents' room. Your pet is welcome (extra charge 10 EUR/night).

Opinie naszych gości

Opinie gości dotyczące hotelu
Mercure Hotel Offenburg am Messeplatz

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.5/5  Liczba opinii: 13

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 066

Business guest

Ocena na stronie TripAdvisor 3.0/5

shaun914 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Everything was as expected except that the restaurant could not cater fully for me (Only a flammkuchen on offer), due to catering for a coach party. If when I booked this hotel it was made known to me the limitation of the restaurant that evening then I would have stayed elsewhere, especially after a long drive.

Thank you for your Information. We regret the closed Restaurant and change the Homepage information. Best regards, General Manager

This time, we are less happy than usually !

Ocena na stronie TripAdvisor 3.0/5

DidierD99 Opinia zatwierdzona w TripAdvisor

This hotel is our usual stay when returning from Italy back to Belgium. We appreciate, this time also, the location and the comfort of the rooms. Due to COVID however, not a lot of personnel was available, and in particular the cook was ill, obviously without a backup. As we were a bit tired, we did not want to go in the city centre for a restaurant. The only available food at he hotel was those "flammkuchen", obviously taken out of the refrigerator. Not even a dessert available... Not a good experience !

Dear Guest, we do the best, no cook available in germany (for 8 Month) sorry kitchen is closed. Greetings from Mercure Offenburg, General Manager

Recommendable middle class hotel direktly at the fair, not far from the city center

Ocena na stronie TripAdvisor 4.0/5

369erwing Friends getaway - Opinia zatwierdzona w TripAdvisor

We reserved this good middle-class hotel directly at the fair in Offenburg, where the annual Christmas circus is located, and were satisfied with the stay. The rooms are well and appropriately equipped. On the 5th floor there is a beautiful swimming pool with sun loungers and a sauna. The rich breakfast buffet in the restaurant leaves nothing to be desired. A wide range of menus are available in the à la carte restaurant and you can end the evening with a cozy drink in the lobby. The journey is by train and bus (stop Messezentrum) is easy to reach. The buses run every 15 minutes, but be careful on Sundays and public holidays, the buses only run every 1 hour! There are parking spaces in front of the hotel for EUR 12.00 per day.

Efficient, Clean, Nice - Clean upper middle class hotel with excellent service

Ocena na stronie TripAdvisor 5.0/5

Christopher L Couples - Opinia zatwierdzona w TripAdvisor

Excellent Service - clean upper middle class hotel with excellent service. We have stayed for a night and have enjoyed the exellent service of the Mercure team. The Offenburg Mercure is definitly a recommondation.

The air conditioning was switched off

Ocena na stronie TripAdvisor 2.0/5

Footprints567181 Couples - Opinia zatwierdzona w TripAdvisor

The air conditioning was switched off during the overnight stay. It was too hot in the room. You don't expect this from a hotel with rooms in this price range! Too bad we have to look for another hotel because everything else is fine.

Dear Footprints, thank you so much for your comment. Yes the air conditioning is in winter time switched off. You can use the heater if you like it more warm in your room. Best Regards from Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

Great !

Ocena na stronie TripAdvisor 4.0/5

Lori T Solo travel - Opinia zatwierdzona w TripAdvisor

Stayed for one night and had a good sleep, nice large breakfast (until noon on the weekend) and friendly staff. Parking is 10 € but your car is safe while in the hotel/city center. Room was clean, so was the rest of the hotel. Will return !

Dear Florke, thank you so much. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Disappointing

Ocena na stronie TripAdvisor 2.0/5

cjpaul Couples - Opinia zatwierdzona w TripAdvisor

As a frequent user of Accor Hotels both privately and for business I and my wife have no worries regarding quality of the Accor hotels we stay at. To say we were disappointed at the Mercure Offenburg would be conservative. At reception the office space behind the desk looked a bit like a dogs breakfast, disorganised and scattered. Going up to the room the hall way decor was looking tired. In the room the aircon was inadequate, temperature outside reached 32c but the unit could not be cooled adequately for a decent nights sleep. This seemed endemic through most of the hotel as looking out the windows in the early hours of the mornings many rooms had windows open trying to catch a cooling breeze and lights on as though they also had trouble sleeping. We stayed three nights and the in room amenities were not replenished at all. The soap dispenser in the shower was empty on our arrival and never filled during our stay. One small piece of soap was available on our arrival and evidently was meant to last 3 nights for two people. My job entails a significant amount of travel and time away, at least 200 nights a year over the last 35 years plus so I get a good feel for hotels and their operation. My overall impression of this hotel is that the management was very tired and is putting tremendous pressure on the staff who I must commend for doing a brillant job generally in trying to keep the show on the road while lacking the resources to provide the standard they were trying so hard to achieve.

Worst hotel ever

Ocena na stronie TripAdvisor 1.0/5

markpeterborough2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

After travelling around Europe staying in mainly Accor group hotels many of them Mercure I can confidently starte this was by far the worst and no way does this deserve 4 stars. At check in I had to ask for my drinks voucher which should be given as standard for silver status. The room was tired, stains on curtaains, radiator and walls were dirty bits of food left by previous occupants under the chair. Breakfast day 1, utensils missing to serve food, no coffee, missing utensils on table, baked beans cold, they had been poured straight from a tin to the serving container without heating. Day 2, better but a dessergt spoon given to stir sugar in coffee cup, and no coffee until 15 minutes after breakfast started, the staff member suggested I had tea! Third day musch better and note it was different staff on duty. All in all stay here at your peril, a stressful experience and for the quality of service I received very expensive.

Dear MarkPeter, thank you for your Comment. We are sorry. Normaly we serve the best breakfast in town. It is could be that you will be by "roush hour" between 08.00 - 09.00 H am in our restaurant. Then that will be possible that sometimes the tables not wil be refreshed. Beakd beans and all other from the hot Buffet will have 60C or more. Best Regards from Offenburg

Good hotel in a nice city

Ocena na stronie TripAdvisor 4.0/5

Bart T Couples - Opinia zatwierdzona w TripAdvisor

You have a 4 stars hotel with airco and very nice working people. In het restaurant the breakfast is good and the elder servant is very helpfull Also Mis Volck at the bench did her job verry well. We had an noisy room, under the swimmingpool. And she gave us an other room at the thirth floor. Everything went wel. We got a bottle of water every day. Also the braun waitres in the restaurant was very proffesional. we gave som tips for all the diverent waiters. We had 7 wunderfull days with sun and only one rainy day.

Dear Bart, thank you so much. Best Regards from Offenburg

Comfortable stay

Ocena na stronie TripAdvisor 4.0/5

Excursion58555010069 Couples - Opinia zatwierdzona w TripAdvisor

Had suite. Room was spacious and clean. Beds comfortable. Only negative was shower. Very difficult to get in and very slippery. An accident waiting to happen The breakfast buffet was fantastic. It rated a 10

Not my first stay

Ocena na stronie TripAdvisor 3.0/5

wolfgangd612 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

It seemed that the hotel & staff didn´t manage and were not able to serve in that quality you normaly expect, because of "full house"!! No priority check in, although I sent an info, the early check in was a bit Problem, no upgrade - which I didn´t expect - but normaly I had a bathrobe in my room, a bottle of water, nad NO EMPTY mini bar.... which is normaly included. I mentioned it on the same day - I got 50 Points, thanks, but very poor, still no bathrobe, still looking in the empty Minibar.... AND the breakfast also not convenient... no Service, full tables, out of 30% on the buffet... but I didn´t pay less than 30%... Bar in the evening fully booked, slow service, 1 waiter was the excuse...

Excellent stay (1-night)

Ocena na stronie TripAdvisor 5.0/5

Lori T Solo travel - Opinia zatwierdzona w TripAdvisor

On my way back from Italy, I arrived late at the hotel. Still, everything was handled quickly, understanding, fast and friendly! Everything you need and more is available in the room (coffee for in the morning, a little saloon, a bath…). Follow the parking directions for the Messe, then choose for hotel parking (10 €).

Dear Florke, thank you so much for your comment. All our Comfort and Privilege Rooms have Coffee and Tea in the room. Did you try our Breakfast Buffet? There you can choose coffee, tea, baked beans, bacon and much more. Taste the Region. See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

A great venue fo a short break

Ocena na stronie TripAdvisor 5.0/5

ontheroad5055 Couples - Opinia zatwierdzona w TripAdvisor

The hotel is excellent being both close to Offenburg Centre and also to the motorway network to visit other cities and countryside. The hotel also has a good restaurant for breakfast and dinner as well as a great swimming pool.

Dear Sir or Madame, thank you for your comment. Did you been in Straßburg or Europapark Rust? See you soon in Offenburg. Best Regards Your Team from Mercure Hotel Offenburg am Messeplatz

Mercure Hotel am Messeplatz, Offenburg

Ocena na stronie TripAdvisor 4.0/5

MarkD2698 Rodziny - Opinia zatwierdzona w TripAdvisor

Comfortable hotel. However, did not receive VIP treatment, despite having Silver status despite the marketing brochures stating silver card holders would receive smth.. Great breakfast! Not too far from the City Centre, and also the motorway. If you need an early start, is better to stay there as you're straight on the motorway and not driving through the backstreets of Offenburg

Dear Mark, thank you for your comment. We are sorry that you not receive a VIP Treatment. See you soon in Offenburg! Your Team from Mercure Offenburg am Messeplatz

Not recommended

Ocena na stronie TripAdvisor 2.0/5

rene962 Rodziny - Opinia zatwierdzona w TripAdvisor

Overall I was not impressed and do not recommend to stay here. Rooms are old and have not been recently refurbished (the room still smelled of smoke; probably from the carpet). I had a privilege room but the promised bathrobes were not present. Minibar drinks were included but no bottle opener was present in the minibar. The airconditioning was not working even though it was a very warm day (and opening a window was not practical due to traffic noise). The parking fee was €10, but this was not previously announced on the web site.

Dear Rene, thank you for your comment. The air condition had on this day a technical problem. So at your next stay the air condition is working. We are sorry that you will not found a bottle opener by the Minibar. We speak with Housekeeping Team that they will check it before arrival. See you soon in Offenburg Your Team from Mercure Hotel Offenburg am Messeplatz

Not a good Mercure

Ocena na stronie TripAdvisor 3.0/5

robertmG909XW Rodziny - Opinia zatwierdzona w TripAdvisor

This is one of the worst Mercure hotels I have aver been in. Maximum classification would be 3 star. There are way better Ibis choices than this Mercure. I recomand it only for 1 night sleep. The location is ok for people who drive along europe, it is close to the French border

Very nice place and excellent value for money

Ocena na stronie TripAdvisor 5.0/5

Ilya B Rodziny - Opinia zatwierdzona w TripAdvisor

We have enjoyed staying with this Mercure hotel. Very nice rooms and room service. Rooms were very clean. Personal was very supportive as well. Used several times the sauna and swimming pool - it was very clean and good quality. For sure will return to this place next time

Nice hotel well located

Ocena na stronie TripAdvisor 5.0/5

393pierrez Rodziny - Opinia zatwierdzona w TripAdvisor

Nice hotel well located. I appreciate very much the restaurant and the bar. The swimming pool and the sauna on the top is great. The personnel is very nice and professional. We like the location near to the center of the city and the congress house. We often come to this hotel for pleasure.

Pricey tired Mercure Accor Hotel / cold indoor swimming pool

Ocena na stronie TripAdvisor 1.0/5

Russell C Rodziny - Opinia zatwierdzona w TripAdvisor

Offenberg is a good place to stay for the Christmas markets. We were a quite disappointed by the service and décor of the hotel. The carpets are old and corporate. The swimming pool was cold and the sauna / infra rouge room were both switched off. However the proximity to Offenburg and Strasbourg saved the weekend. Prices are hiked in December for the Christmas market. Perhaps we made a mistake booking directly thru the Accor website rather than booking.com. Parking at the hotel ia an extra 10 Euros and the width of the spaces are tight.

Good and bad.

Ocena na stronie TripAdvisor 3.0/5

B74WLjohna Rodziny - Opinia zatwierdzona w TripAdvisor

Mostly it was very enjoyable. The room was big and comfortable, the breakfast was great and the staff were generally friendly and obliging. However, it lost 1 star because of the following: (a) Friday night's meal was interrupted when we were asked to leave our table and finish our meal (desert) at the bar: it was 10:15 pm and we were nearly finished - inexcusably rude (the Cook and most staff left at 10:00 pm despite being advised the restaurant closed at 10:30); and (b), we were unexpectedly told we had to pay and extra Euro 10/night for parking. The cost for 2 cars for 2 nights was too much!. This should have been advised before we booked.

Najnowsze opinie: 20

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