Mercure Bedford Centre Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.8/5 478 görüş

En iyi fiyat
garantisi
Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Açıklama

Otel ekstraları

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Konaklama olanaklarımız

Otelin konumu

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telefon
Faks +44 1234 799902

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.8/5  478 görüş

TripAdvisor Derecesi  4.2/5  301 görüş

2024 mükemmeliyet sertifikası

Very friendly hotel staff

Tripadvisor puanı 5.0/5

Samee K TripAdvisor onaylı yorum

After spending a year at this hotel…. I have had many issues with my room card. However, Remalia is quick to sort these issues out promptly. She is very social and an an asset to the hotel. During the past year of stays, I have also had the joy of meeting Milena who is always working with a smile.

Dear Samee K, Thank you for your kind words regarding our staff, particularly Remalia and Milena. We are delighted to hear that they have made your experience enjoyable during your extended stay. We appreciate your patience concerning the room card issues you encountered, and we will continue to support our team in providing excellent service. Best regards, Denisa Lushi Front Office Manager

Food overpriced for what it is! Reply from the hotel lacking any effort to rectify!

Tripadvisor puanı 2.0/5

Loan U TripAdvisor onaylı yorum

First stay at the Hotel and was allocated a room near the elevator and the room was very dated, and did not look like the images on their website. When I requested if I could have a room not near the elevator and advised the receptionist the room did not look like anything like the images on their website, so I am assuming some have been refurbished, and if I could have a more spacious room. She advised me spacious rooms are allocated to double occupancy first and not single travellers! I was surprised with that response as the price was the same for single & double occupancy! I was allocated another room, which DID look like the images. Corridors to the rooms were dirt, dated and very depressing! Lift button broken to Ground Floor missing! Dined at the restaurant and the food is overpriced for the quality & quantity you get! A couple of handful of nachos and a tiny pot of guacamole for £5!!!! You would get more for your money in London! Passion fruit Martini was very delicious and would definitely recommend and the waitress Kaur was very attentive. When I asked her to charge the meal to my room, she advised I need pre-authorisation and would check with the receptionist if I could, in which the receptionist refuse my request to charge the meal to my room! Had a restless night sleep as there was a bubbling water sound, every hour from the air conditioning, even though it was turned off! Rainforest shower head was lovely and really relaxing! Gave the feedback to the receptionist on check out, who said she would feedback to management, and didn't seem bothered or offer an apology! Ok hotel for a one night stay! **EDITED to respond to the Hotel's response below: Cleary insight is not valued, as no effort to rectify, just a standard reply of "apology", so therefore will not be returning to the Hotel in the future! Thank you for taking the time to share your experience at Mercure Bedford Centre Hotel. I sincerely apologise for the inconveniences you encountered during your stay. It is disappointing to learn that the initial room allocation did not meet your expectations and that the condition of the corridors and lift buttons fell short of our usual standards. Regarding your concern about room allocation policies, I understand your frustration, and I appreciate your feedback on this matter. We strive to provide our guests with the best possible accommodations, and I am glad to hear that the second room met your expectations. I regret that you found our dining options to be overpriced and that the charging policy for meals was not clearly communicated. Your comments about the air conditioning and the reception staff’s response at checkout have been noted, and I assure you they will be addressed with the team. Thank you for your positive remarks about the Rainforest shower and our attentive staff member. We value your insights and hope to welcome you back for an improved experience in the future. Denisa Lushi Front Office Manager

Excellent bar service

Tripadvisor puanı 4.0/5

933frazerh İş - TripAdvisor onaylı yorum

Excellent bar service from Jurgen & Kushi who make sure you are looked after in every way and as a regular customer this brings me back to the hotel. Good is good quality and an excellent range of drinks. The views are stunning right in the middle of town

Dear 933frazerh, Thank you so much for your kind words and continued loyalty! We're delighted to hear that Jurgen and Kushi consistently provide you with excellent service — they’ll be thrilled to know they made a positive impact on your experience. It’s always a pleasure to welcome you back, and we truly appreciate your recognition of our drink selection and stunning location. We look forward to seeing you again very soon! Warm regards, Denisa Lushi Front Office Manager

Great stay

Tripadvisor puanı 5.0/5

Athena K Couples - TripAdvisor onaylı yorum

5/5 Remalia made you feel very welcome..!! She was lovely and helpful….The hotel is in a good location by the side of the river and the view from the room was beautiful…,The room was clean and spacious..,. Everything was nice. I would recommend it again.

Dear Athena, Thank you for your kind feedback regarding your experience at our hotel. We are pleased to hear that our team provided a warm welcome. . We look forward to welcoming you back in the future. Best regards, Denisa Lushi Front Office Manager

Excellent value in convenient position with great views.

Tripadvisor puanı 4.0/5

kevin o TripAdvisor onaylı yorum

Brutalist exterior but pleasant inside with large rooms & beautiful river views. Needs clear signage from its own car park (£5) to reception. Convenient for town facilities & riverside walks.Restaurant has panoramic river views & fairly priced bar & food. Good breakfast choices.

Dear Kevin O, Thank you for your kind words regarding your stay with us. We appreciate your feedback about the need for clearer signage from the car park to reception, and we will certainly consider this for future improvements. We are delighted that you enjoyed the views and our restaurant offerings. Best regards, Denisa Lushi Front Office Manager

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 20 görüş 6.4/10 Wifi
  • 413 görüş 5.3/10 Hijyen
  • 351 görüş 7.9/10 Kahvaltı
  • 254 görüş 3.5/10 Otel Donanımları
  • 13 görüş 0.9/10 Wellness Bölümü

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Bedford şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.