雅高酒店集团旗下北卡迪夫酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 333 评论

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雅高酒店集团旗下北卡迪夫酒店 - Image 1
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雅高酒店集团旗下北卡迪夫酒店 - Image 3
雅高酒店集团旗下北卡迪夫酒店 - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, 英国

描述

酒店其他优惠

  • 酒店内设有停车场

  • 允许携带宠物

  • 健身设施

  • 会议室和多功能厅

  • 可收看体育频道的酒吧区

我们的客房

酒店位置

雅高酒店集团旗下北卡迪夫酒店

Circle Way East, Llanedeyrn
CF239XF CARDIFF
英国

GPS:51.508327, -3.147213

电话
传真 +44 20 4602 9658

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Bay Restaurant

在 Bay 餐厅品尝各种当地风味菜肴。餐厅从历史悠久的 Tiger Bay 码头区汲取灵感，供应各式美食，包括牛排、汉堡和披萨。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  333 评论

TripAdvisor 评级  4.0/5  361 评论

Lovely

Tripadvisor 评级 5.0/5

Kamika S 经 TripAdvisor 认证的评论

I would absolutely stay here again and highly recommend it to anyone looking for a comfortable, stress-free stay with excellent service.

£200 to park here apparently!

Tripadvisor 评级 1.0/5

Pioneer310047 经 TripAdvisor 认证的评论

Avoid this hotel! Just received £200 of parking charges for staying in the hotel in Dec. And yes, I used the tablet in the reception to confirm my car details. Never staying here again!

Dear Guest: Thank you for bringing this matter to our attention. We are very sorry to hear about your experience and understand how frustrating and disappointing it must be to receive a parking charge notice after completing your vehicle details as instructed. Please accept our sincere apologies for the inconvenience this has caused. This is certainly not the experience we want any of our guests to have. We take issues like this very seriously and would appreciate the opportunity to investigate what happened with our parking management provider on your behalf. We kindly ask you to contact the hotel directly with your booking details and vehicle registration so we can look into this matter and do our best to support you by cancelling the fine. Your feedback is invaluable to us, and we truly regret that this situation has impacted your impression of our hotel. Once again, please accept our apologies, and we hope to have the chance to restore your confidence in our service.

First night the room was ok but the second night room 23 was very mould and dangerous

Tripadvisor 评级 1.0/5

Albert S 经 TripAdvisor 认证的评论

The first night was ok but the second night was ruined by very mould room 23. This is unacceptable for any person to stay in

Dear Albert, Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of room 23 during your second night. We take cleanliness and safety very seriously and will review your comments to ensure we maintain our standards. Kind Regards, Atanas Mladenov, Front Office Manager

Disappointing!

Tripadvisor 评级 2.0/5

sheila f 经 TripAdvisor 认证的评论

We were extremely disappointed with this hotel. Room ok but only a tiny rail with 4 hangers and no drawers or storage for clothes etc. The food was a bunfight buffet which was lukewarm and they kept running out. This was a Christmas holiday through Grand UK and this hotel should never have been chosen as it's really only suitable for overnight stays or business meetings. I won't be going back!

Dear Sheila, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations and that you were left feeling disappointed. We appreciate your comments regarding the room storage and the buffet service, and we apologise that the dining experience in particular fell short. This is certainly not the standard we aim to provide, and your feedback has been shared with both our accommodation and food & beverage teams for review. We understand your frustration, especially as part of a holiday package, and we regret that we were unable to deliver a more enjoyable experience on this occasion. Thank you again for bringing these concerns to our attention. Kind regards, Atanas Mladenov, Front Office Manager

Lovely hotel. Close to centre

Tripadvisor 评级 4.0/5

I914ZPcb 经 TripAdvisor 认证的评论

Lovely hotel. Second time we’ve stayed here. Easy check in and check out. Parking is £10 a night, unless you have blue badge then there’s no charge. Room clean. Breakfast was great, had plenty of choice. Staff all seemed happy. Only had one little issue, the window didn’t shut fully. Besides that, great hotel.

Dear Guest, Thank you for your lovely review and for choosing to stay with us again — we’re delighted to hear it was another enjoyable visit. It’s great to know you found check-in and check-out easy, the room clean, and that you enjoyed the breakfast selection. We’re also pleased your interactions with the team were positive. Thank you for mentioning the window issue — we apologise for the inconvenience and have shared this with our maintenance team to ensure it’s addressed. We appreciate you bringing it to our attention. We look forward to welcoming you back for a third stay in the future. Kind regards, Atanas Mladenov, Front Office Manager

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其他网络用户评价我们的酒店

  • 606 评论 7.5/10 位置
  • 1,373 评论 6.6/10 房间
  • 1,533 评论 8.7/10 服务
  • 13 评论 8.6/10 上网
  • 607 评论 6.1/10 清洁度
  • 412 评论 7/10 早餐
  • 294 评论 5.6/10 设施
  • 37 评论 3.4/10 运动休闲

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