雅高酒店集团旗下北卡迪夫酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 355 评论

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雅高酒店集团旗下北卡迪夫酒店 - Image 1
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雅高酒店集团旗下北卡迪夫酒店 - Image 3
雅高酒店集团旗下北卡迪夫酒店 - Image 4
Circle Way East, Llanedeyrn, CF239XF CARDIFF, 英国

描述

酒店其他优惠

  • 酒店内设有停车场

  • 允许携带宠物

  • 健身设施

  • 会议室和多功能厅

  • 可收看体育频道的酒吧区

我们的客房

酒店位置

雅高酒店集团旗下北卡迪夫酒店

Circle Way East, Llanedeyrn
CF239XF CARDIFF
英国

GPS:51.508327, -3.147213

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Bay Restaurant

在 Bay 餐厅品尝各种当地风味菜肴。餐厅从历史悠久的 Tiger Bay 码头区汲取灵感，供应各式美食，包括牛排、汉堡和披萨。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  355 评论

TripAdvisor 评级  4.0/5  289 评论

Great hotel and staff

Tripadvisor 评级 5.0/5

Kailan1407 Friends getaway - 经 TripAdvisor 认证的评论

Great hotel. Staff very friendly and helpful. Hotel very clean. Breakfast was very nice. We have no fault with this hotel. One of the cleanest hotels we have stayed in. Quiet location. About 3-4 miles from the city centre but £15 for a Uber to the city.

Great find

Tripadvisor 评级 4.0/5

Maps00415584159 家庭住宿 - 经 TripAdvisor 认证的评论

Great value hotel, not far from central Cardiff. Great facilities, rooms very spacious with nice decor. Restaurant was serving hot food and table service was great, especially from our waiter Panchi who was friendly, helpful and welcoming. Reception area seemed a little strange, no the usual but staff friendly.

Dear Guest, Thank you for the time you have taken to write a review. We are delighted that you found our hotel to be of great value and conveniently located near central Cardiff. Our team takes pride in offering well-appointed facilities and spacious rooms with vibrant, contemporary decor, which we are pleased you enjoyed. It is also wonderful to hear that the culinary delights and service at our RGB Restaurant met your expectations, with Panchi's hospitality leaving a lasting impression. Although the reception area's design may not be traditional, we are glad that the warmth and friendliness of our staff resonated with you. It would be a pleasure to welcome you again. Best regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Don't bother

Tripadvisor 评级 3.0/5

MONTY1240 经 TripAdvisor 认证的评论

Nice bed, comfortable. Room was badly lit and the only really usable mirror was in the bathroom, yards away from any power points. The lock on the door was almost unusable and had been forced open before as the damaged door frame showed. The extractor fan in the bathroom made it hard to hold a conversation in the room. This was all reported to reception in person,( nobody answered the phone)but the receptionist could not understand English and nothing at all was done about any of the issues. Breakfast was slow and pretty much tasteless, choices were limited and poorly cooked eggs, hard , watery. Gave up waiting for some items. Rubbish really. All in all really poor show all around.

Dear Monty, Thank you for taking the time to share your feedback. We are pleased that you found the bed comfortable during your stay, as we aim to provide a restful experience with our high-quality bedding options. However, we regret to hear about the lighting issues and the inconvenience caused by the bathroom mirror placement. The safety and functionality of our facilities are paramount, and we are concerned to learn about the door lock and extractor fan. We're continuously working to improve our facilities and provide the best possible experience for our guests. We are also sorry to hear that your interaction with our reception team was not up to our usual high standards and we will follow up on this with our team. Furthermore, we apologise that the breakfast did not meet your expectations. We take pride in our breakfast offerings and are disappointed to learn that it fell short. We hope to welcome you back. Best wishes, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Mercure

Tripadvisor 评级 4.0/5

Taran L 商务住宿 - 经 TripAdvisor 认证的评论

Not a bad hotel. But rooms are dusty, drain are blocked, shower trays like pools Exceptional services by restaurant staff especially Panchi, Kamal. Food takes longer than normal(an hour). Salmon is too expensive for the size get given for dinner.

Dear Taran, Thank you for your detailed feedback. We are delighted that you found our restaurant staff to be exceptional, with special mentions for Panchi and Kamal, who strive to provide memorable dining experiences for our guests. However, we regret to hear about the issues you experienced with room cleanliness, drainage and shower facilities. We understand that these aspects are crucial for a comfortable stay and our we will be having our maintenance team look into the issues reported. We are also sorry to learn that the waiting time for your food was not satisfactory and that the salmon did not meet your value expectations. Our goal is to provide not only great service but also excellent value and we will certainly review our offerings in light of your comments. We look forward to the pleasure of welcoming you for a more enjoyable stay in the future. Kind regards, Atanas Mladenov, Front Office Manager

Great Location and Comfortable Stay

Tripadvisor 评级 5.0/5

Jabin A 经 TripAdvisor 认证的评论

Great Location and Comfortable Stay Stayed at Mercure Cardiff and enjoyed the central location, perfect for exploring the city. The room was clean, modern, and cozy, though a bit noisy at times. Staff were friendly and helpful, and breakfast had a good variety of options. Overall, a pleasant experience!

Dear Jabin, Thank you for taking the time to review your stay. We are delighted that you found the room to be clean, modern and comfortable and that you were satisfied with the variety of options available at our breakfast buffet. Our staff takes great pride in offering warm and helpful service and it's gratifying to know that this contributed to your enjoyable experience. However, we regret to hear that you experienced some disturbances during your stay. We understand the importance of a peaceful environment and apologise for any inconvenience you may have encountered. We strive to ensure the quiet enjoyment of all our guests and we will continue to work on minimising any potential noise disruptions. Nonetheless, we are pleased that the central location of our hotel added value to your visit, allowing you to easily explore the vibrant city of Cardiff. Our situation, close to major business parks and tourist attractions like Cardiff Castle and Cardiff Golf Club, is indeed one of the highlights for many of our guests. We hope to welcome you back in the future for an even more pleasant stay. Kind regards, Atanas Mladenov, Front Office Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 612 评论 7.5/10 位置
  • 1,388 评论 7.3/10 房间
  • 995 评论 7.6/10 服务
  • 24 评论 7.4/10 上网
  • 815 评论 7.2/10 舒适度
  • 618 评论 6.8/10 清洁度
  • 413 评论 6.8/10 早餐
  • 401 评论 6/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。